Address: | 13430 Bellaire Blvd, Houston, TX 77083, USA |
Phone: | +1 281-530-5400 |
Site: | gardenoaksfuneralhome.com |
Rating: | 3.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Danny Nguyen
I dont feel satisfied with the funeral services from this business. When my mother-in-law passed away, my family went to this office in order to let them take care of our funeral service. We also let them know that we plan to cremate our late mother in a good time, advised by the monk. However, we could not get the accomplishment of the crematory as we set up in the agreement of this funeral because Director of this business told us that he did not obtain the cremation permit signed by Doctor. I felt very frustrated because he did not let me know before hand until we did the entire process of the prayer and moved the coffin out of the chapel to the crematory house. Ultimately, we had to work it out to move the coffin back to the chapel and waited for the cremation permit. I could not believe that Director and the officer could not handle the case in a professional manner. At least, they should have given my family an apology for what they couldnt have done. In short, I hope that my comment will help customers find a better service in the future and will not feel frustrated with this service again.
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Anonymous User
I will keep it brief. Needed help and information regarding a cremation initiated in another city but given to Garden Oaks to handle because the patient was transferred to Houston for her last days with her sister. Her husband is not signing the transfer of the ashes to her sister so we can pick them up. Spoke with Charles at the funeral home and in the explanation of the situation he rudely made the statment "if you quit talking I will try to explain" his attitude to say the least very tart. I am trying to give him the details and he interrupts with a very rude comment. I would not use their services under any conditions if not for this unplanned failure of her husband to sign over the ashes to her sister. People seeking help with the loss of a loved one do not need told to shut up so they can talk....they need to listen.
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Theresa Mireles
My brother passed nearly a year and half ago. I dont usually write reviews but I felt to write one about the kindness and our gratitude for the services provided to my family from Garden Oaks Funeral Home. They are truly professional and have gone to great lengths to honor the wishes of our family. They remembered the little details and family requests. Just two months ago, they forward a large envelope to my parents home from someone that knew my brother from college. He read about my brothers passing online and did not know how to reach the family. This person mailed a letter to the Garden Oaks asking for our contact information. Garden Oaks forward the letter and cards but also included a personal letter of their own wishing us well and that they were thinking of the family. "Thats world class in my book!"
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Karen Eubanks
The man who says he owns this funeral home was very disrespectful and rude to my friends from India in dealing with the cremation of their brother/uncle. I could not believe the way that he talked down to them and insulted them. They were confused and grieving and went ahead and had the ceremony and cremation done at this funeral home, much against my advise. I must admit that the ceremony come out fine, (even though I had to force the home to move it all at the last minute because there was no air conditioning in the room they gave us). Avoid patronizing this Funeral Home at all costs!!!!
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Geeta Solanki
Garden Oaks Staff was incredibly sincere and helpful. They made the process easy, simple and efficient so we could use our time to be with family and mourn the loss of my father. Cindy Pineda especially went above and beyond to ensure we had every detail taken care of and was extremely thorough with the whole process. The staff was extremely courteous from the day we signed the contract to the day we picked up the death certificates. I would recommend this facility to anyone, of any religion, as they have all the necessary services.
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Yancy Bonilla
Good day everyone. My dear father recently passed. I visited several funeral homes in my area and from the moment we entered Garden Oaks, we feel they were the right one for my family, they are very nice with very much experience. Needless to said they were very nice from day one till the end and one very important thing is that the facility is very clean and I mean clean, the chairs are very comfortable. I recommend this funeral home to anyone in need.
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Anonymous User
I attended a funeral for a young Indian woman yesterday (8/18/09) at the Garden Oaks Funeral Home. It was so well attended that it was necessary to provide more seating. While the service was going on, during prayers in fact, the director IN FULL VOICE, was directing his employees who were noisily banging chairs around while setting up more seating for a full 5 minutes. It was very disruptive, insensitive, and rude behavior to say the least!
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Anonymous User
I am searching for a place for my self and my family members. I love the fact that people can express their personal experiences on here just to make me aware of the possibilities, although I know it can be different for the next person. It leaves me to wounder what should I expect of these people if I visit and in the future for my family at there times of bereavement. Thank you all for your honesty and experiences. Dr. C A Trosclair
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Anonymous User
The facility was beautiful, however the owner has no bedside manner to speak of. Abrupt, and downright disrespectful to the family of the deceased. No compassion. The funeral director and his assistant were very sweet and for that reason we didnt pull the services to somewhere else. If you can send a rep for the family to deal with the contract part with the owner, the rest will be very smooth.
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Anonymous User
When you have the need to get this service because someone you love just past away, the last thing you want to hear is something like: "did someone died or WHAT??, its $715.00, do you want the cremation or what??". But yes, sadly thats what they told me when I asked for information.
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Elyand Meg
My family and I have had multiple funerals here for deceased family members and theyve always done a fantastic job accommodating my family. Theyre a lot cheaper than other funeral places weve been too and by far they have the best service! Thank you!
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shslax01
Willie Bushnell, and the staff at Garden Oaks was wonderful with our recent experience with our father. Answered any questions, made themselves available to us and offered support when needed. I highly recommend them.
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Debnil Chowdhury
Willie and Cindy did a great job with my dads funeral. This place is well equipped if youre Hindu and need to follow the spiritual rituals and cremations. They are very familiar with our customs and accommodating.
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Anonymous User
this is not the thing i would wanna be doing right now., looking for a funeral home for my friend., looks like am gonna keep looking even if this is right by his home......
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Nando Z
Great service and options... they helped us in every step of the way and worked things out to help us... Contacten a Cindy A. y estarán bien...
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Kedaar Kumar
My family had a positive experience with them this past week with the passing of my father.