Leal Funeral Home

Address:	11123 Katy Fwy, Houston, TX 77079, USA
Phone:	+1 713-532-6939
Site:	lealfuneralhome.com
Rating:	3.7
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 19

Reviews 8

Jordan Ramirez

EDIT: When my father in law picked up his death certificate a few days after the service, the people here did NOT apologize for anything that happened, instead asked him to ask ME TO TAKE DOWN MY REVIEW!! Are you kidding?! You dont act like this to a grieving family! Please do not give these compassion less monsters your money! They will not honor your loved ones!! Avoid this place!! I would give this place a zero stars if i could!! Not only was it dirty, floor were sticky, furniture was unkempt, chapel was too small, the staff was unprofessional especially the pastor. They did not do a good job on my brother in laws makeup, he did not look like himself at all. The priest basically yelled at us saying the reason my brother in law died was because he didnt have Jesus in his heart. (And also spouted off about propaganda, tv, music, and even ABORTION). His death was a suicide. This was TRAUMATIZING to our family and friends. I could not believe this was even happening. He did not honor our brother, and many people left as he screamed at us all. Lots of the tiles were broken, lamps were obviously broken, they played WEDDING music, couldnt figure out how to do the slide show and during the whole thing, we were unsure if they even had the plot signed off on by the original owner. We were unsure if we could even bury him until basically the last minute. Even the young man who lead the funeral (I believe he said he was 26?) tried to connect to all of the young people in the service and made this into a lecture about drugs and alcohol and also said that he "sees gays on tv and doesnt want his kids to see that" OUT OF NO WHERE. This funeral was a long night mare. If it wasnt for the cheap burial plot at a particular cemetery (where my other brother in law is buried) we would have NEVER had the service there!! Even then, they were unsure if we had the rights to bury him until literally less than 24 hours later. If you want to honor your loved one, do NOT go Leal Funeral home. Yes you will save some money but you will be traumatized.

Junior Serrano

PLEASE, OH PLEASE DO NOT USE LEAL IF YOU WANT TO HONOR YOUR DECEASED LOVED ONE!!! THEY ARE THE WORST!!! THEY WILL SCAR YOU FOR LIFE!!! Its so hard to discuss this place without getting intensely angry. When our 2 year old daughter passed away, we went to Leal because they promised they would provide a great service at a good price. The issue was the day of the funeral. We originally wanted to have the funeral right away after she passed but we decided on embalming seeing as how we had family coming in from out of town that wanted to see her and we wanted to accommodate them, we decided to go with the embalming. The day of the funeral, they (Leal Funeral Home) showed up more than 2 hours late, so basically we had to cancel the viewing. Instead of it being a day where we could honor my daughters life together as a family, I had to sit there and wait for her body to show up and explain to all my family why the viewing would have to be cancelled. After the funeral, I reached out to Leal to try and see if we could get a refund for some of the services seeing as how they were not provided in a way that would honor the deceased. They refused and instead said they would instead offer another memorial service for us. As we didnt want to relive the funeral again, we refused. I am not sure why Leal would not work with us, but I was extremely disappointed with ALL their services. One of our friends recently lost their daughter to the same disease that my daughter had and they went with a different funeral home. It was the best decision they made. PLEASE, OH PLEASE DO NOT USE LEAL IF YOU WANT TO HONOR YOUR DECEASED LOVED ONE.

Jen Plott

Went to a funeral here and the staff was completely unprofessional. Not dressed well, tried to rush people out the second the funeral ended (stating the doors were locked, etc). I understand you have a schedule and need things to go smoothly but its the WAY they did it. Someone (in a polo) came out and explained who leaves first and who leaves last. No, "this now concludes the services of mrs so and so, on behalf of leal funeral home. Id like to thank you for trusting us with the care of your loved one, etc, etc" and then give us directions. They basically said its over and gtfo. -_- no tact, no class, no compassion. He rudely and loudly nearly shouting excuse me and pushed his way through to the front to tell us to gtfo. No patience. I gave 2 stars though because she did look good the quick few seconds I caught of her when we were rushed out. Edit: I dropped it to one star when I found out from the grandson of the deceased that they asked him quite a few times in the middle of the funeral for the rest of the money that was owed (cash only apparently) when he paid more than half of it a few days ago. Hes not going to leave the funeral of the woman who raised him to get you cash. Have some damn respect and faith in your customers.

Guadalupe Salazar

My grandmothers passing was sudden, we are a family of over 60 people and Leal Funeral Homes was very helpful. Aside from being courteous to all our guest, the staff was very accommodating. My grandmother was dressed and done beautifully. Every detail was well done, from painting her nails, hair, dress, and accessories. Prayer cards were so elegant and well worded. Letters for work, school, and travel where available upon request. Prayer room is well fitted and beautiful. Kitchen area and resting rooms are big for children. I would refer them to just about everyone I know.

Samanda Hernandez

We wanna take some minutes from our time to thank soo much Mr.Erick Leal and staff for the excelent service they provided us with ,since the first day my sister in-law passed away Mr.Erick was out of town and he took some of his time to provide us with a great service,we really loved everything they did for all of us and from behalf of the Castaneda family,my husband and myself we wanna thank everyone of your staff members

Smith Gonzalez

Leal Funeral Home and Mr. Leal were a blessing to my family and I during my brothers passing. They assisted us so much and Mr. Leal treated us as family. I heavily recommend Leal Funeral Home. They are very compassionate and make things easier when you are going through one of the hardest times of life. From the Gonzalez Villanueva Family thank you Mr. Leal and his wonderful staff.

David Clx

These people are crooks. They take advantage of people who are grieving the loss of a loved one. They have a lot of people in the backrooms watching you on camera and others eavesdropping on you so they can gather information on you convince you to use them. Their business practices are simar to the mafia or organized crime practices. They should be investigated by law enforcement.

Chris Cervantes

Horrible place!!! Do not hire their services they only take you money and promise a "packaged deal" and they dont fully provide with what they agreed on. They cheated us with $500 dollars with a service that they didnt provide!!! They also said they couldnt refund us the money. So please any one dont hire these thieves. We suffered a loss and they made it worse for us!!!