Address: | 3334 34th St, Lubbock, TX 79410, USA |
Phone: | +1 806-478-7003 |
Site: | automobilerepairshoplubbock.com |
Rating: | 4.4 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–2PM Closed |
NA
Nando Subia
VERY DISPLEASED!!! The work was fine, but they did not give me any heads up on how steep the prices were going to be. Went in expecting to pay one price and they charged me over 6X that initial quoted price. I added on a fuel filter change to my oil change and they went and replaced more than necessary without even the slightest notification. Will definitely not be going back to this shop, not for an oil change, not mechanic work, nothing.
KR
Kristen Poirier
We take all our vehicles to Prock Automotive! The guys there are great and are super fast. I can call Ty and get my car in and out in usually the same day. I do not go anywhere else. They always get me great prices and never try to over charge just because I am a woman! I would suggest and do all the time for people to use Prock for anything they need done to their car!
A
Anonymous User
Best place for automotive repairs. I took my pick-up truck there and received prompt, honest, quality service at a fair price from a group of professional service techs that know what theyre doing. I will recommend and refer all my friends and family to Joel Prock and his team. I trust theyll receive the same quality service my family does.
A
Anonymous User
Great Repair shop. You dont get any better than hometown service and very knowledgeable technicians. I think Joel is better now than when he was at GM all those years. Fair prices, and quality work on my vehicles and my moms car. Will be back. Hey now there a NAPA AUTOCARE CENTER. Nation Wide Warranty
JE
Jessica Ray
These guys were really awesome. My car wasnt starting, and they sent a tow truck out really quickly. They were very helpful and didnt try to take advantage of the obvious fact that I had never dealt with a mechanic before. They did a very good job.
A
Anonymous User
An honest hometown shop with very knowledgeable staff. Joel Prock is one of the kings of Diagnostics. I trust them with my moms car all the time. There a NAPA Autocare center so there is a Nation wide warranty on all there repairs.
BR
Brennan Lauritzen
My insurance card had just expired and I said I had to go home to print a new one and the guy chuckled at my expense saying "Were open all day. Well, til five." so naturally I decided to go to a place with employees with manners.
JA
Jason DuBose
Always honest, fast, and appropriately priced. I know that the diagnosis and estimate are spot on when they call, and my vehicle will be ready ASAP. They have been our trusted shop for over 20 years. Thanks again guys!
BA
Barb Kempthorne
Best service ever! Grandma drove in to Lubbock to visit and was afraid shed be stranded. Other shops were to busy to even look at her car on a weekend but Prock not only looked but Fixed everything! Honest and great work!
A
Anonymous User
Prock charged me 200 dollars just to diagnose my air conditioner problem and gave me an estimate of 1200 dollars to fix it I took my car to Pena Automotive and Mark Pena fixed my air conditioner for 135 dollars.
AS
asaddaydarling
Incredibly helpful! I had two used cars that were problematic and they went out of their way to do whatever they could to fix them. Definitely continuing to go to them for my third car!!
MA
marc wischkaemper
I have known Joel Prock for years, and in my profession I know the good and bad shops in town. There is not a more sincere honest mechanic around, or more talented.
JO
Joel Prock
Our customers are our friends. Come see us and you will get honest auto repair without pressure sales. We do not do bait and switch advertising.
JA
Jamie Smart
We love Prock. They fix all of our fleet vehicles. They have also fixed my personal vehicle. Prices are great.
AA
Aaron Balentine
Good people, fair prices. My 4 wheel drive went out, they were able to fit me in and get me going again.
JE
Jeremy Pool
Honest opinions, fair prices reliable work, fast turn around. I dont take my vehicles anywhere but Prock
CE
Cecilia George
Fair reliable, courteous. We would recommend them. Ed and Cecilia George.
BR
Brian Kennedy
Nice staff reasonably priced all over a great place to take your vehicle
CA
Casey Edwards
I never take my car anywhere else. Very honest and fair.
LE
Leah Rieger
Solid people, honest and great work at fair pricing!
DA
David Earl Minson
Absolutely outstanding service center!
AU
Austin Bronson
Great repair work. Fair prices.
AP
April Modesto
Nice employees.