Ceballos Funeral Home Inc
| Address: | 1023 N 23rd St, McAllen, TX 78501, USA |
| Phone: | +1 956-682-3431 |
| Site: | ceballosfuneralhomemcallen.com |
| Rating: | 2.6 |
Location
Photos 1
Reviews 6
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Anonymous User
My sister-in-law passed away last week and I went down from San Antonio to Weslaco to attend her services. I took my daughters since they were pretty close to her and they wanted to see her for the last time. I loved her as my sister and was very close to her. My niece took care of the service; I feel for her since first of all she was already going through alot since that was her mother that passed away, than she had to ask to help to pay for the services since they had no insurance; to some people she actually begged to get some money. Then to top it off the Director for that place (Ceballos) was giving her a hard time since she didnt pay enough she only had to only invite very few to the service and she had to put them on a list plus they only had one hour to see her. The "DIRECTOR" actually threatened my niece and told her that if more people showed up that were not on the list they would throw her mothers corspe out! Can you believe that! My niece called crying saying to please dont invite no one else because she didnt want her mother thrown out. This place has no compasion. She even asked to have her mother dressed but they refused since they wanted more money. My niece had to pay for extra days since they had to up the day for the service since my nephew was in Iraq and his trip was cancelled twice and delayed once in Dallas due to weather. I went to the service and what hurt me the most was she lay there without nothing on but a blanket covering her body plus no make on her face. Had sad that at times like this this kind of places treat people like this because they are low in income. Hate that place with a passion and if you dont have the money they want dont take your love one there; you will be in enough pain already; you dont need anymore coming from these kind of people.
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Sandra Salas
I had given them a higher rating elsewhere but Im changing that right now. My brother passed away in September and I was asked by my sister-in-law to make the funeral arrangements. Years back, we had dealt with Ceballos F.H. and since I dont live in the Valley, I dont know any other homes. I should have looked around! My brother was viewed only one day and was creamated but the cost for "everything" was almost $6000! I was told, too late, that the cost for something like that should have been HALF of what we were charged! The obituary was asked to be in color, it came out black and white. The sign-in book had the relatives of deceased all mixed up... my nephew got that fixed later. The first picture that I used for the DVD had a large stain on the upper part of it and I was told they would photoshop that out... well, they didnt. Plus, later, in a conversation with my sister-in-law and my nephew, I come to find out that someone from the funeral home was calling them up because the home had forgotten to charge them another $450 for something else about the services! Luckily, she had the long detailed receipt, which also basically a contract because it has to get signed at the bottom by whoever is making the arrangements. So she told them that if they kept calling her, she would charge them for harassment and fraud. They stopped calling immediately. Shame on you for taking advantage of people!
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Alicia Serrato
My mom and dad where in a fatal car accident and my mom had passed away. Since the beginning they were horrible to work with. Hidalgo County does the autopsy at this site and I believed that they had to be prepared and sent to Washington State where my parents lived from Ceballos. They transported my mom with no clothes on and when she was received in Washington her body had been badly mishandled and not cared for. When my dad died I found out that I could transport the body within Texas instead of using Ceballos. I sent my dads body to Ric Brown Funeral Home in Texas and then transported him to Washington. The experience in between both of these places where night and day. I was charged $2200 to embalm my mom and this included a "discount" I was charged $1200 at Ric Brown without any discounts. I had my dad over in Washington in 2 days, and my mom arrived one week later. I received my dads death certificate on week later and my mom passed and have not received anything since. With the experience that I had at Ceballos I would highly recommend you look for another funeral home. They are very expensive and do low quality work. Like I said Hidalgo County does their autopsy through here, so if that is necessary you can transport the body to another funeral home after the autopsy is done. It will save you a lot of headaches.
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Chris Herndon
Ive never been treated with such disrespect in my entire life. I just lost my father today and called to try and make some arrangements. The man on the other line literally had no remorse and was yelling asking me what I wanted, basically wanting me to get to the point. I have never lost a family member so obviously I had questions which seemed to have been bothering him. I told him I made a mistake even calling and he basically told me he did not care and hung up. I do not recommend this place to anyone.
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Anonymous User
Honestly I know your lying about this because this is one of the top funeral homes in the valley if anything these people always help people no matter what! Another reason why she would never "throw a corpse" out like that is because thats illegal to do to somebody! These people are my family and they have never turned away anybody who couldn`t pay they work out a plan with you for payments. The director isnt a cold hearted person like your trying to make her seem!!
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Paulo DeOliveira
Actually, 1 star is too much. If there was an option of no stars I would choose that. M was the most rude, unhelpful, and uncooperative person we had to deal with in a moment of grieving. His unwillingness to work with the family and the consulate was unbelievable.