Address: | 2950 E Houston St, San Antonio, TX 78202, USA |
Phone: | +1 210-223-2045 |
Site: | dwbrooksfuneralhome.com |
Rating: | 4.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Yvette DG
I recently lost my husband of almost 10 years, I was at a loss for words. My family and I dreaded having to look for an establishment because we felt that no one would be good enough to handle my love. Out of all the funeral homes we looked into, D.W. Brooks managed to change my mind. I can be very meticulous and indecisive to say the least. With that being said, Danny, the director, went above and beyond to ensure that everything was exactly how I envisioned it. Their approach is far from the typical systematic routine, which is clearly evident through their efforts. Danny helped me through the whole process and made sure that everything was done correctly the first time. They genuinely love helping families in need and they were always available for anything we needed. Although this time has been extremely difficult for my family and I, D.W. Brooks helped us through it. My husband was transported back to Florida effortlessly looking sharp with his military pins and our nations flag covering him as it should be. I couldnt be happier with the diligent services we were provided. Genuinely good customer service makes all the difference when you are already grieving over a loss. Thank you so much for your hard work, dedication, support, and honesty through this very important process. Their actions reassured me that respectable local businesses do still exist, all they need is a chance. Give them an opportunity to help you. Again, Danny and Danzel, our warmest thanks for everything. Yvette & Family
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Kristina Sauceda
I am truly thankful that D.W. Brooks Funeral Home were so accommadating to all of our needs. They did a Wonderful job & even let us do my Mothers makeup for her funeral. My Nana was the one who recommended them since they were so accommadating twenty-five years ago, when they did her Mothers funeral. I am just so thankful because every other funeral home wanted money upfront. But D.W. Brooks Funeral Home were able to do a funeral assignment. They even dealt with my Mothers life insurance company so we didnt have to stress anymore than what we already were. Im sure every funeral is different, but Im still so greatful & appreciative of them from the bottom of my familys heart. Thank you, Everyone at D.W. Brooks Funeral Home. <3
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Roberta Small
I cant express enough how wonderful D.W. Brooks funeral home was to my family. They were kind, compassionate, and understanding. The staff treated my mother with love and treated my family like we were the only family they had at the time. I will always be grateful for providing my family and I the great information we needed to take my mothers body home. Thank you for not treating my mother and my family like this was just business. This funeral home is number one in my book and it says a lot because I dont write reviews too often. Thank you D.W. Brooks Funeral home.
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Mai Benson
Brooks Funeral Home did a great job for my family. I didnt know what to expect but they were able to answer all of my questions and be very helpful with my planning needs. There is nothing like being unprepared. Both Danny and Danzel were very professional and assisted my family with life insurance and pre burial plans. What was even better was they accomodated me by coming to my home, and they exuded professionalism. They didnt make me feel pressured and educated me on the process. I highly recommend Brooks Funeral Home for your preplanning needs.
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Brenda Randall
I am so impressed with the level of service you provided to my family, while handling the home going celebration for my nephew Christopher Hale Jr. The team at D.W. Brooks funeral home anticipated our every need and paid attention to the smallest detail. Danny, my sisters mentioned how kind , attentive and professional you were and we were all very impressed with the end result. Thanks to all the staff at D W Brooks funeral home. You made a difficult time easier. Excellent Job
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Kaii Lynn
Today i had to attend a funeral in support of my best friend, i referred her to the brooks funeral home for her brother and all i can say is WOW! They did a beautiful job and we are all EXTREMELY grateful for everything they helped with and how they handled everything. It is beyond appreciated and we thank you guys so much. You guys truly helped in a time of need, everything was perfect. I recommend the Brooks funeral home 100%
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Sheran Brown
My son recently list his father. It was a sad time, but the experience with DW Brooks was a awesome. They treat you with love and respect. The are always willing to go the extra mile. We you loose a live one it never easy and you never get used to it, but if you want to have a great experience call them. They will make it easier f or you and your family. They will be there as long as you need them.
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Pam Bowman
Very hard time for me to bury my dad but to do the arrangements long distance was what I thought was going to be a hellish experience but Danny was patient, kind and very attentive his mom and dad was totally awesome during the service it was respectful and dignified Thank you Danny for all the hand holding you did. Continued success
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shamika mcknight
My family had a great experience with DW Brooks Funeral Home. My grandmother specifically requested Brooks and they exceeded every expectation. If youre looking for somewhere that will truly honor and respect your significant other, family member, or whomever...this is it! Thank you again to Pastor Brooks, Danny and the entire staff.
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Thomas Stinson
Ive known Danny a really long time and Ive never really paid attention to what he does at a funeral till he took care of my cousin a few weeks ago. Danny , Danzel and Brooks Funeral Home really go above and beyond to take care of people. My family will be using them for years to come. Keep up the good work!
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David Small
D.W. Brooks funeral home was very professional. They treated my mother in law like she was their mother. The service was beyond our expectations because they treated not only my mother in law with respect but the family as well. I would recommended D.W. brooks funeral home to everyone I encounter.
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Bill Mosby
Danny Brooks handled all the arrangements for my fathers funeral and burial at Ft. Sam Houston Veterans Cemetery. He had also recommended a pre-need funeral policy that greatly assisted us at the sensitive time. We will be forever grateful for his dedication to serving us in our time of need.
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George Littlejohn
I want to first say thank you to all of you for your service and care of my sisters home going and the compassion you showed my family. I would highly recommend anyone that needs a top flight funeral home to use DW Brooks Funeral Home youll be extremely satisfied with them.
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Jamial Clark
I highly recommend D W Brooks Funeral Home. Danny was so helpful and went above and beyond his service in order to accommodate our loved one passing. My loved one was from Los Angeles and he help facility the body transfer flawlessly. Words cant describe how grateful I am.
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John Noriega
D.W Brooks funeral Home Has some of the kindest people Ive ever met on there staff , they helped my family out with gifts for christmas . Cant thank them enough, GREAT PEOPLE. AT DW BROOKS FUNERAL HOME ........
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Tash B
My family had a great experience with D W Brooks Funeral Home, they did everything they said they were going to do. I highly recommend this funeral home. The staff are very professional!!!