Sunset Funeral Home

1701 Austin Hwy, San Antonio, TX 78218, USA

Address:	1701 Austin Hwy, San Antonio, TX 78218, USA
Phone:	+1 210-828-2811
Site:	sunsetfuneralhomesa.com
Rating:	3.1
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM

Location

Photos 1

Reviews 12

Eloise Jackson

My husband passed away on Dec 22, 2015 since his passing I have had nothing but problems from sunset. Took over 3 months to get a temporary marker when finally came was so glad. Go every Sunday to visit him, that next Sunday marker was gone and grave sunken in terribly. Told them about grave they put dirt and had them order another marker still waiting. Also ordered permanent marker gave them design and picked stone etc. Check every week for proof still none. Took my down payment but no proof to okay. This has been over two months, excuses, excuses. Now was told lady handling the headstones or markers no longer works there. Have new person and left message for her, still no reply. So fed up with them my mother in-law picked this place for her burial so my husband wanted to be buried there we are behind her. Also very unkempt grounds and they do not water. Found out they turn off the water on the grounds on the weekend so we cant water our graves. You used to years ago, I told my daughters I do not want to be laid to rest there because how uncaring they are and how it is being run. I want to move my husband out of there if I could. Always upset every time I visit him and when I leave. Its hard enough to lose a loved one and than have to put up with there lousy management of the place.

Tamara Parrish

I have no idea why my mother picked this place but as her daughter I followed her wishes. Here it is almost a year later and they still dont have things right. My mother passed away on mothers day 5/13/2013. I had her funeral 6 days later. I went all out with her burial only to be disappointed. Like I said here it is almost a year later and she doesnt have her marker with her photo on it. She didnt get the actual marker until the end of January 2013. They gave me so many DAMN stories on why it wasnt there yet. NOW once again here it is 10months later and her photo still isnt on her marking. I will be taking legal action...!!!!

Meridith Lewis

Attended funeral services at Sunset for a 46 year old son of a mother who had invited her friends to the service. Immediately impressed with the lobby reception, the professionalism, competence, and concern of those handling all the arrangements from beginning to end. Advance preparations by the staff led to a successful execution of every aspect of the funeral. Without much ado & to keep everything on schedule, they managed diplomatically to restrain & remove one unruly non-stop speaker who had gone far beyond her prepared remarks.

Anonymous User

While it was extremely unfortunate that we had to say goodbye to my father in April of this year, I cant say enough about the professionalism of Sunset Funeral Homes(Northwest). They made the experience very easy for us. The entire staff was very courteous and tentative to every detail. I really feel that they went above and beyond my expectations. I would definitely recommend them to friends and family.

KRISTI HOOD

WORSE EVER They would not allow my father to purchase a copy of the death certificate for his wife of 37 years. My step sister pulled a fast on and they fell for it hook line and sinker. If you want someone caring who follows the law...dont go here.

Mary Lyn Flynn

Having a very difficult time trying to purchase a tombstone and/or bench. Spoke with a lady back in March who said she would do some research and get back to me. Four weeks later, Im still waiting. Im trying to give them a sale!

Craig Musick

With in 2 min after grave site service was over. The workers walk up and started moving the casket around then starting lowering into the ground. I was not family but it disturbed me. The place was very nice

Anonymous User

I love visting my mother on such. A well clean property r.I.p, the staff is very friendly and give u the attention. U need to make your plans very easy to understand. Beautiful environment and quite.

Alejandra Guerrero

I have my little one buried here and one of the employees is very caring and supportive. Feild is always clean.

Barb Solberg

Lost the resting places of both my grandparents and great-grandparents. No. I am not kidding.

Elizabeth Owens

They did a wonderful job helping us make funeral arrangements for my dads funeral on 2003.

Carlos Iraheta

Looks very professional and good prices for those special lost ones. #nice2geekyou