Salon Ana Bella

Address:	8880 TX-121, McKinney, TX 75070, USA
Phone:	+1 972-908-2774
Site:	salonanabella.com
Rating:	4.2
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 9AM–5PM Closed

Location

Photos 44

Reviews 12

Siobhan Fontenot

f I could leave a negative star count I would. My hair color was ruined and I was robbed. I had a hair color that I loved. After years of trying to find the right shade I fell on light golden brown. My only problem was that my roots were a shade lighter than the rest of my hair. So instead of trying to fix the issue at home I decided it would be best to seek expert service. I explicitly explained that all I wanted was for my roots, about 1/2 inch long, to match the rest of my hair color. I said over and over again that I did not want my over all color darkened at all. If anything I wanted it lighter but I wanted to stay away from highlighting my hair due to the damage. My colorist brought out a swatch that was the same color of my hair. I asked about the lighter shade but was told that that would be too light and wouldnt address the issue I had with my roots. I restated that I did not want my current shade to be any darker.I even brought in pictures so there would be no confusion. The end result was a medium to dark brown hair color with reddish roots. I was mortified. How could this happen after I explained over and over that I did not want to darken my hair. My colorist even commented prior to applying the color that she thought my current shade was good for my skin tone. When I complained the colorist was apologetic but tried ti skirt the blame at the same time, telling me that she couldnt do what I originally asked for. My question was why didnt she tell me that and allow me to make an informed decision. She then asked the manager to speak with me. My options were to either leave it dark or get highlights to lift the color out. At this point I was almost in tears, I was trying to protect my hair from damage. I opted for the highlights because I hated the color. My color was not restored to original light brown, instead I had dark brown with reddish highlights. When I went to leave I was asked to pay $125 and was told that I was getting a "deal" At this point I had been there for 3.5 hours with ruined color plus added damage and I was being treated like they did me a favor. When I asked about the cost and expressed that I thought it was too high and that I was still leaving with the opposite of what I asked for I was threatened by the owner that the police would be called if I did not pay at least $100. He kept saying he was giving me a deal and providing a service.

Suzanne Meredith

The Salon itself is okay, but after 5 years in Dallas, I finally found a GREAT stylist. If anyone is looking for Brittany Peacock Wright (who is AWESOME - she cuts my moms super straight hair and my very curly hair), we FINALLY located her at the Ulta in Frisco. Salon Ana Bella refused to provide her new location, but after a few calls, we found her. So call Ulta and use her - shes AWESOME!!

Anonymous User

Walked in without an appointment. After some shuffling, they found 2 people who could cut & color my hair. One, so impressed that they were willing to work me in. (It seemed really busy when I was there!) Joe (one of the owners) cut my hair. Very happy with cut & color. The best part was seriously the shampoo/massage. YUMMY! Price was $115 for both...wow!

Christi Ostrom

Boutros does an awesome job on my color and cut. He listens and does exactly what I want. He offers great suggestions and I am never disappointed. Ive been going for several years and love the atmosphere, hospitality and professionalism.

Norma Crawford

I highly recommend Salon Arabella an Aveda Salon... My stylist Joe works magic with my curly grey hair... Color and Cut is always on point.. Always a delight to get my hair done..

Marie Ward

All the stylist are knowledgeable. I have been coming to this salon for 5 years and always leave looking amazing. Great colorist and cuts.

Jimmy Mahan

I always go to Carlos when Im in need of a haircut. If I go anywhere else I usually leave with a chilli bowl haircut.

Barbara Lamb

Friendly staff, pleasant environment, lovely cup of tea provided, relaxing experience, hair done right.

john ousby

Been going here for years. Joe is great. Also an Aveda Salon

Sara Lacock

Holly did a wonderful job and the price was very fair.

Jeff Zimmel

Fast and clean and always get the order correct.