Address: | 21019 US-281 #830, San Antonio, TX 78258, USA |
Phone: | +1 210-494-7678 |
Site: | postnet.com |
Rating: | 3.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM Closed |
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Anonymous User
I understand that each PostNet is individually owned and operated, and that service will vary from location to location, but this was crazy. I recently used the PostNet location at 21019 US HWY 281 N. Suite 830 San Antonio, TX 78258. I thought my total seemed a bit high for UPS Ground Shipping ($25.65 for an 11 pound box with no insurance or extras) but thought nothing more of it until I got home. I checked the UPS site for a quote and it was $16.00. I called my mother, who mailed a box (with the exact same measurements, weighing in at 12 lbs and it had extra insurance) through UPS Ground and her total was only $18 and some change. This was almost a $9 difference. I returned to my location and the man said that what I had was a UPS quote, not a PostNet set price. Almost 50% mark up is PostNets set price?! I was appalled. I told the man that it was ridiculous. He told me that this is PostNets set price and that I am free to choose to go elsewhere. Well guess what? Im not going back and I decided to put out this warning about this specific location. In this economy money is precious and I wont be sending another dime your way.
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Josh Wilson
Horrible customer service! I just tried to ship a package here via FedEx and all I needed was one piece of tape to seal the box that I had already packed. They tried to charge me four dollars just to seal the box! That is absolutely horrible customer service. I wouldnt mind paying if I had them pack the box but it was already packed and all I needed was one piece of tape to seal it. I am never coming back here again.
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Javier Loya
I DID MY BUSINESS CARDS AND CAR MAGNETS, ( AROUND $ 400.00 IN ADVERTISING NEEDS ) BEFORE I DECIDE TO GO WITH POSTNET I HAVE A COUPLE ESTIMATES, " OF COURSE " I WENT WITH THE BEST PRICE AND IT WAS A SUPER GOOD DECITION, BEAUTIFULL JOB AND MRS ADRIENNE, VERY PROFESIONAL AND SKILLED. ALWAYS AVAILABLE FOR QUESTIONS AND VERY POLITE. GREAT JOB, AND, ON TIME, DEFINETLY I WILL CALL YOU FOR ALL MY ADVERTISING NEEDS !!
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Maury Ruiz
Im highly satisfied with the level of service and attention to detail. I have received my needed marketing materials in a timely manner such as my banners, signs and business cards. The graphic designers were able to be flexible with my ideas. The staff was most kind and courteous. Highly recommend PostNet in 281 and Evans Rd for your printing and office needs.
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Mike A
Outstanding customer service!! They always find the best option for shipping. Our company sends out hundreds of packages each month. We also use them for all of our, faxes, business cards and flyers. They are family owned and operated.
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Alice E.
Great customer service and the location is very convenient for me- right by HEB and PetSmart
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Savvys Daze
Family owned business which is hard to find these days. Ladies are super nice!