COMPLETE CAR CARE
| Address: | 8181 Kuykendahl Rd, The Woodlands, TX 77382, USA |
| Phone: | +1 281-364-7333 |
| Rating: | 4.2 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–5PM 8AM–4PM |
Location
Photos 3
Reviews 27
SI
Sid Findley
Visited this location on two occasions. The first time was to have a battery replaced on a 2013 Ford Taurus. Dave was at the front counter and was very rude and acted like he would rather not have my business. His customer service skills are basically nonexistent. I decided to give them another chance and went back months later for an oil change. Encountered a younger gentleman at the counter and he was very pleasant to speak with and had great customer service skills. Upon mentioning my previous visit the comment was made that "yep that sounds like Dave" which in a business setting dealing with customers should be considered totally unacceptable by store management/ownership. My 19 year old daughter visited this location today for a safety inspection and was treated by Dave in the same uncourteous manner. Aggressive and curt like he was having a bad day, which apparently from other reviews is about every day. She quickly decided to leave due to his behavior without allowing any work to be performed. Based on this terrible first experience, and my daughters recent experience, I would suggest that the store owners move Dave off the front counter and away from dealing directly with customers (even if he is the store manager or possibly even the owner). Repeat business will surely increase by having a person at the front counter who knows how to treat customers with respect and understands it is the repeat customer who determines the ultimate business success. I have no complaints with the service guys and their quality of work, but neither myself nor my family members will return to interact with such a rude person as Dave. This is unfortunate as I feel the business is good but Dave is running off potential repeat business due to his lack of basic customer service skills.
RI
Rick Carlson
I have been taking all my vehicles (4 in total) here for 15 years and I will continue to do so. David and Kevin are personal and courteous. I trust their work and when I have issues - they addressed them quickly and professionally. Just this year, CCC replaced a broken engine mount, multiple brake jobs, oil changes, state inspections and two new sets of tires. All of these jobs were done right. The only re-due was when the tire pressure sensor came on after replacing a flat tire. It was taken care of....
ST
Steven Jackson
I dont know what shop the other reviewers go to, but it doesnt sound like the same place. We have been taking our cars there for as long as I can remember. Yes, we have tried other shops and many of those were very good also. This one is just better. I do know what a bad repair shop is like. Discovered it when we first moved to Houston. I also know that the dealers arent always good either. Had one of those here too. So Im sticking with the service I know.
CH
Chuck Oliver
We have had service done here for nearly 20 years mainly out of convenience. We dont buy tires here very often but we do have them do most of the work on our cars. They are not the least expensive, but over the years Ive found the management to be very fair and honest. Several times they have fixed problems for free when other people wanted to replace expensive parts.
DA
David Hodapp
Danny provided excellent service - will definitely be a return customer! All 4 tires replaced in 1 hour just as he stated on the phone (tire pressure and torque were right too). When I asked for the tire mail-in rebate form, Danny had already filled it out for me.
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Susan Hawkins
I found the manager/owner to be rude on several occasions. I had my tires rotated and lost a hubcap a few days later. When I contacted them, the person on the phone said it was because my vehicle was 14 years old (it is actually 12 years old). I wont be back.
JU
Juddy Ferguson
Ive been taking my vehicles to this place for many years. Prices are fair, service is excellent and they take care of you! Danny is great with customer service and has always been honest with me. Thanks for the amazing service. You guys do a great job there!
CH
Chuck H
I take all my routine maintenance, tire, brake, strut, shock and battery work here. High quality, reasonable prices, and they stand behind their work. Owner Dave and Manager Danny both have a great deal of mechanical knowledge and are 100% honest.
JA
Jarred Rainey
I brought my girlfriends car in to have her tire repaired due to a wayward nail. The fellows working were courteous, personable, and quick. They even cut us a deal because the damage to the tire was so minimal. We will definitely come back.
CH
Christopher Morin
Ive moved around various places in The Woodlands over the last 10 years, but I always come back here to get maintenance done on my vehicles. The guys here are great and trustworthy people, Id recommend this place to anyone.
RI
Rick Mcclellan
David and Danny are great people. Their garage has always provided me with excellent honest service and expert workman ship. They also get you in and out FAST. Love this place and would refer them highly!
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Merlin Patterson
Ridiculously expensive labor rate. $109 per hour. Whats the told its because its "expensive to operate in The Woodlands." Would advise anyone who can to go outside The Woodlands for car repair.
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Kris
came out of my home and had low pressure light on-pulled in-they took my car in right away found a nail, took it out and repaired it. No charge. Friendly fellas. Just a pleasant experience!
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Terry Bosien
Ive been using this location for 10 years for oil changes, battery replacement, new tires, and annual inspections. Always very courteous and service done in a timely manner.
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Diane Hackett
This is my local Goodyear repair shop. First-rate service, efficient, and friendly. I can nearly always get car issues taken care of quickly. Staff is always helpful.
DA
daniel kemp
Dave and Danny are very knowledgeable and straight forward. When they quote you on a job, that is what it will be ... no surprises. They are amazing.
JE
Jen Hwa Chen
Dave and Danny have been providing services for my cars for over 10 years. They are competent, honest and friendly. I would highly recommend them.
TO
Tommy Replogle
Dave and Danny have been working on my vehicles for the past 8 years. I have been very happy with the work theyve done. I highly recommend.
AL
Allison Majni
No matter where in Houston I live, Ill always bring my cars back here. Great service, great prices, been taking my cars here for 10+ years.
LA
Laurie Ferrini
Fast friendly service! Never have to wait and I never make an appointment because they always get me right in!! Highly recommend!
DI
Dianne Rohm
knowledgable and service minded- does not talk down to me as a woman. I drive past nine other auto shops just to go to this one
CL
Claire Schexnayder
They were so nice to check my low pressure tire indicator tonight. Plugged a hole caused by a rock. Will definitely be back.
TI
Tim Russell
I trust these guys a lot. I have been coming here for years. They talk strait and give you the info you need.
TO
tom Whitten
I have nothing but good things to say about this business. They are fast, courteous, and honest.
JO
Joe L
I get several estimates for any repair and they are always one of the highest.
AL
Alfred Guerrero
Fast and friendly service
PA
Pankaj Pawar
Good and prompt service
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