Address: | 11251 N Sunset Hills Dr, Highland, UT 84003, USA |
Phone: | +1 801-492-3400 |
Site: | highlandstorage.com |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed |
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Richard Russell
The storage units are nice and OK for the price; however their maintenance is horrible...I just went to my unit and found that they pushed all the snow from the roads against all of the units, putting over two feet of snow and ice in front of the door. The reason that we have storage is to get access to our things and pushing all of the snow in front of the doors so we cant get in is a just lazy...not to mention the snow plow pushed all of the snow in front of the gate code so you have to get out and walk through the snow to get out....why cant the person doing maintenance think before he does things, and do his job right the first time instead of just trying to get it done quickly.
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kate m
Be careful, theyll change the price of your units with no notice!! I have 3 units at Highland Hideaway Storage. I was given a discount for having multiple units and the discount was the deciding factor when choosing which facility to store our belongings at. All of a sudden im being charged $400/mo instead of $300/mo. I called to find out what happened and they said when they did their annual increase in rates, they also took away my 20% multi-unit discount. WHAT?? Renter beware!
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Lisa Simmons
If I could give them 10 stars I would! Problem solvers to the max! I rented a large unit I thought I could back my trailer into...well I couldnt they went above and beyond to get me in a bigger unit. Scheduled my move out date and the WILL PRORATE!!!!! I hope I never need a storage facility again as moving is the pits, but if I do I will go out of my way to use them. Tell all your friends and family, Highland Hideaway gets 10 stars from me.
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James Chidester
I was moving some things and this young lady who works their isadora christiansen ask me if the things sitting at this wall was mine I said no and proceeded to ask me if she could do anything for me I said no thank you anyway very nice
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Anonymous User
Gave great explanation of their site including deals, pest control, storage sizes and what items can/cannot be stored. I was greeted with a smile and my questions were answered. I’m excited to lease a unit a Highland Hideaway Storage!
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Anonymous User
It is the perfect Storage facilty.They great service and are close to Highland, Alpine, Cedar Hills, Lehi, American Fork, Pleasant Grove, Orem, Draper. They have state of the art Security. I am so happy with my choice!!!
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Anonymous User
Highland Hideaway Storage is a great storage facility! The staff is great to work with and the renting process is really easy! I think that they even have Ninjas guarding the facility! Angelyn
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Anonymous User
This was great! They answered the phone after hours and were open first thing in the morning to help us with our situation. Right down the road and very friendly. Very clean lot too.
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Ashlee Pemberton
We were very impressed with how easy and quick it was to walk in and get a unit. Isadora was extremely helpful and was so friendly. Greatest customer service in a long time!
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Chase Rasmussen
Its a great facility. Managers bend over backwards to solve problems and help. Very friendly service. My unit has been a great safe place thus far. Thanks hideaway!
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Colton Owens
Walked in. Got set up in under 10 minutes. The staff was very efficient and helpful. I have stored stuff here before and will for sure store stuff here in the future.
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Ryan Nielson
First time using a storage unit and I am very happy with how it went. They have perfect hours to go by whenever you need to, solid prices and were easy to work with
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Ashley Hansen
Highland hideaway storage is very convenient to Alpine and Cedar Hills. Very clean, safe location, and great security. JoAnn provided exceptional customer service!
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ben lonsdale
I love my experience with highland hideaway storage. Great service great units!! isadora was super helpful in getting everything I needed. She was great!
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Anonymous User
Very friendly staff, I have used them three years apart and they are still good to work with. Very accomodating, clean facilities, no hassles. Thanks!
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Alan Rencher
I have been very pleased with the service and storage space I have received. Huge storage space for a very reasonable price. Staff is very friendly.
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Ashli Worthington
Feels super secure. Joanne at the front desk was super kind and helpful. They have so many options to choose from for your needs. Thank you!!!
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Craig Cannon
They have been so accomodating, helpful and great to work with on two separate occasions. They are also convenientely located for me!
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Anonymous User
Highland Hideaway is convenient to Alpine and Highland, very clean, safe location and good security. Customer service was exceptional.
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Shane Mitchell
Awesome storage location! Super clean, very convenient and the staff has been amazing! Definitely will be using them again!
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Judy Hansen
What a professional, positive experience! Very nice facility, happy to rent and confident our possessions are secure.
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adam colvin
We love how clean the facility is, the ease of access and the friendly staff. Isadora in the office is so kind to us!
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Colby Birrell
Nice, dry, units. The isle width is good as I have been able to drag a 30 flat bed around in there with caution.
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Anonymous User
Highland Storage was awesome! They really were a big help to us as we were moving and made us a great deal.
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Brett R
Clean units and very friendly staff. Best storage unit Ive ever used! Everything is run well. Thanks!
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Regan Willmore
A nice, clean friendly place. They have some nice large and clean units. The security is great.
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Jon Colvin
Isadora was awesome. Helped change over my account info in a jiffy! Clean and nice place.
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Ubiquity Internet
Wonderful experience. Love the security of the facility. Profession staff very helpful.
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Mike Maggiacomo
Nothing but great service here! I highly recommend them if you need a storage unit!
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Cass Goodman
Probably my fault, but was surprised by the 30 day notice requirement for vacating.
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stephan cook
Great storage facility and friendly staff! Would definitely recommend to others!
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Jason Ryan
Isadora has been awesome to work with. Thank you highland hideaway.
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Steven White
Well maintained in the summer winter standing snow .... Not so much
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Micki OKeefe
Awesome staff!!! Great Location!!! Easy to access and work with.
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Anonymous User
Service is awesome and location is perfect. Very very clean!!
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Anonymous User
Great place! Helpful staff and willing to explain everything!
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Alisha Ryan
Great experience! Highly recommend! Managers are awesome!
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Anonymous User
They are will to work with you. They have a good staff.
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Anonymous User
fantastic storage facility. would recommend to all
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Tari Huffaker
We have 3 units and love love love the management.
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Bernie Fillmore
Great Service. Very clean office with happy staff.
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Amanda Ingram
They have been very good to work with!
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Cindy and Mike Hyde
Very professional and seems very secure
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Anonymous User
So far so good!
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Anonymous User
It was great