CubeSmart Self Storage

480 S Arizona Ave, Chandler, AZ 85225, USA

Address:	480 S Arizona Ave, Chandler, AZ 85225, USA
Phone:	+1 480-963-9673
Site:	cubesmart.com
Rating:	4.7
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 47

Reviews 23

Mark Mustoe

While leaving the states on Sabbatical, we elected to use CubeSmart on Arizona Ave in Chandler, AZ. I’ve learned that underpowered and overpriced insurance is the norm in storage rental, and we elected to skip it, using our homeowners insurance instead. Though the Mgr at facility said we would not be billed for Insurance, we were, and had to fuss for 2 months before the charges were backed off, this having to be done from overseas. As we were storing just a few goodies we intended to keep long term, we elected to acquire ‘Climate Controlled’ storage. We asked specifics about his, and were assured that the units were never above 50 degrees F. In Arizona, this is very important. We left a quality thermometer in the unit. On our first return, we stopped by for some essentials, and it was reading in the 90s. No one (typical) was in the onsite office. I got home and called, and was told that the A/C units were NOT turned on until there was (5) consecutive days over 90... WTH!!!! This is NOT was promised. I made several more calls and they eventually said they brought an A/C guy in to FIX the unit… FIX? They never said it was broken, if was ‘Off by Policy’. 2 das ago I visited again, and the unit was over 95 again, and were having record temps. Again, no one in office, I call from home again later, and a pleasant but unempowered party said she would email the District Mgr… Phone tag for a couple hours, and a ‘service ticket’ was cut. NO A/C repairman, but a ticket, and an email to a DM. I went in again today, and it’s near a 100 in a ‘climate controlled’ unit. I suspect the company leaves the A/C off to increase profits. This is BS. Now I have to plan a move when we can, to a firm that keeps their promises. If I wanted to bake my valuables, I could have simply laid them out in the desert.

Jennifer Vachon

I went online and looked up different units and they seemed to have good reviews and feedback, also very reasonably priced. They didnt have any of the units I wanted available (the smallest) so I had to go one size up. I ended up only needing it a week or so but have to say they were so kind and helpful. The manager (male, name was maybe Octavio) was very accommodating, polite. There was a female office person there too who was also very nice. When I told the manager that I read the reviews and they were pretty good I could tell he took pride in that and told me that he was working very hard on keeping it that way. I would definitely recommend them to anyone, thank you so much for the great experience!

Paula Mays

I reserved a 5x10 unit on line and when I went into the facility on Sunday, everything was exactly as was advertised. I got the discounts and the application process was so easy. Juan explained everything to me and even made sure my password was correct and worked properly. The facility is well-maintained and spotless. You can truly trust the reviews as written as I observed it all today. Thanks Juan for helping me and being so kind and professional.

Carina Tapia

We went to CubeSmart simply because it was affordable and close to our new apartment, but it far exceeded that! Juan, one of the managers, was beyond helpful and went out of his way to make sure we got a great deal and the perfect unit for our specific situation. He was friendly, patient, and knowledgeable. I will by all means continue to use this CubeSmart in Chandler when we find ourselves needing storage again.

Rita Calley

Catalina was very professional and the nicest person you could meet. She explained how renting a unit worked and what I needed to know since this was my first renting experience. I felt that all my property was protected and safe and I have nothing to worry about. As a business owner myself, this is just what I need. Thank you Catalina. I look forward to seeing you again.

David Vadasy

Octavio provided outstanding customer service and support. He went above and beyond to help me find out about using a truck if I needed it. Octavio even provided me with options for some movers to help me. I highly recommend Octavio at the Arizona Ave and Frye location in Chandler. Keep up the great work!! Did I mention I hate moving, yuck!

Emeline Latu

Octavio was amazing! This location was a tad further than another one closer to our home but it was definitely worth it because of Octavio. He is professional, sweet, knowledgeable, and genuinely cares for all his clients! Will definitely use CubeSmart for any and all of our future storage needs!

Alpha Velorum

Someone has to put a stop on this greed. 3 price increases within a year. 28% rates hike in 6 months! Cube Smart runs unethical and hopefully illegal business as my attorney is looking into this now. Man behind this ripoff? Christopher Marr (CEO). Avoid them at all cost.

HH M

I think this place is great! The receptionist was very kind, helpful, and quick with accommodating us with the storage space we needed. She answered all our questions with ease. The stroage unit was nice and clean. I would highly recommend this place to store your things.

lori reneau

I called for availability and was helped right away. Made arrangements over phone and went to location for paperwork. Was unloading u haul in no time at all. Very easy and convenient. Taken very good care of in minutes.

Carla Roach

My experience was very pleasant. The receptionist was nice and friendly. I was greeted as I entered the office at CubeSmart.I didnt have to wait to be helped. The process was quick and easy.

Victoria Baiza

I recently started storing at cubesmart, and the two women there were extremely helpful. The move in process was very fast as well! Great work. Would definitely recommend!!

Dulce Munoz

Absolutely loved my experience at CubeSmart! Manager Silvia is awesome, friendly and did her job very quickly. I was in and out in 10 minutes. Highly recommend coming here.

Rock Light

Outstanding customer service and they were able to get me what I need. They went over everything and were able to set me up with a storage space that very day.

Maria Singleterry

Location was perfect for me and the customer service was excellent found the right size storage unit for me and I was out of there in no time thanks CubeSmart

Marivel Arellano

Customer Service was excellent, I walked in to get a storage and was out in less than 10 minutes ready to go. I would highly recommend Cube Smart.

Ricardo Jenkins

Wow! I love CubeSmart Self Storage + Logistics!!! Great Customer Service!! Please keep up the Excellent Job! Happy New Year! #2017 -RHYTHM

John Yount

From the initial call to the final move-in, the service was courteous and professional. By the way, did I mention the specials?

Collin Sparks

Had an AC unit for about 4 months, awesome customer service and very helpful. Well maintained and clean. Highly recommend.

NothingButGamingHD

Great customer service, and helped me get my new storage unit very quickly.

Beatriz Castro

Very friendly and helpful, thanks Silvia and Octavio