Crystal Clear Painting Co.
| Address: | 1537 Main St, Salt Lake City, UT 84115, USA |
| Phone: | +1 801-968-8700 |
| Site: | crystalclearpaintingco.com |
| Rating: | 4.4 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–4PM Closed |
Location
Photos 100
Reviews 11
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Ashley Brandt
Don and his painters were nice and helpful at first, but the job was done very badly. Brand new outlets and switches were painted over, a few areas still had the old paint showing through, overspray on many surfaces, etc. They even used a lower grade flat paint on the bedroom walls that washed off when I tried to clean a smudge - contract said satin latex throughout, and painted a linoleum floor in a closet. He sent a guy (his son) back to touch it up, but he did another terrible job and didnt fix most of the issues. When I let Don know, he was incredibly rude, called me a liar, and told me I was just "a woman who likes to talk a lot" and asked why my husband wasnt speaking up (Im the one who hired you Don). He tried to tell me I should pay him $50 to come back and do the job I had already paid to have done. In the end, to be fair, he did grudgingly offer to come back and fix it himself, but at that point my tenants had already moved in and I didnt want Don on my property. I would not recommend them to anyone and their motto of "getting it done right the first time" is completely inaccurate in my experience.
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Maryann Martinsen
We’d hired a young man to paint our house interior, but the job turned out to be too big for him. In a crunch for time to get it done, we made appointments to get three estimates from professionals. The first showed up with a frown on his face and a whole lot of negativity and took days longer to get back with us than he’d promised. The second painter didn’t show up at all, and he didn’t even call. The third was Crystal Clear Painting. The freeway was congested that day and Don was going to be a few minutes late, but he called to let us know. On the front porch, we were greeted by a smiling, friendly man who turned out to be positive and upbeat and even offered good advice. His estimate came in on time, and it was fair. He made us feel confident he could finish the job in a timely manner and that we’d be happy with the finished product. After what we’d been through, Crystal Clear felt like an Oasis in the desert to us. Don came through with everything he’d promised with no hidden or surprise costs, and we loved the results. Plus, he and his crew were awesome. I’d definitely hire him again.
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Trish Sugihara
Don and team refurbished my railings. They turned out beautifully! They were respectful to always clean up after they were done for the day. The only reason I didnt give 5 stars (perfect rating), is because he told us he would bring a touch up kit by, for when we needed it later. Well, a week after they finished my banisters, the carpet installers banged the heck out of my newly refurbished banisters. I called Don several times, left messages to see if he would drop off the touch up kit, as I needed it due to the damage left by the carpet people. Gave him a month to return calls, or drop off the touch up kit. Don did not follow up as promised, and no touch up kit was ever brought to the home. It may not seem like a big deal, but one more thing we had to do, in the middle of a big home remodel. The follow up is just as important as the initial business... my husband had to go to Sherwin and try and match the paint ect. up with the colors they used.
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Bretton Jolley
We hired Crystal Clear to do the exterior of a home and garage in Sugarhouse. They gave me a detailed and fair bid. The house looked like it had been a long time since it had been painted and the wood trim was pretty warn out and never fixed the right way. Don suggested he could cut it out and replace it with a new cross section, which was a little complicated do to the old moldings. I was a little skeptical but it worked great. We were also unsure what color scheme to use on the paint but he guided us with what would work and helped us pick colors. They took their time but did an excellent job! Every concern was addressed properly and timely. Charlie was great and went out of his way to make sure that things looked perfect. Even when the porch color didnt look right, it wasnt a problem and they changed it. They were very easy to work with and I would use them again.
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Abel&Trish Botello
My experience with Don was solid!!!. He was very personal, and super helpful sharing his vision and giving me some great ideas for our new home. I know Don has over 30+ years experience in his profession, and the work him, and his team did showed just that. I truly enjoyed his teams company and the job they did. Any little issues i may have had such as touch ups, or clean up they were on it. I was impressed by the touch up kit they left with me and advice they had given to me as well. I have already reccomended Crystal clear to a few friends and will continue to do so leaving a great impression on my family and I. Great job Crystal Clear, and I look forward to working with you all again soon. Special thank you again to Don and his TEAM!
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Jerry Krambule
From start to finish these guys were spot on. They were able to give me an estimate when it was convenient for me, they were always on time, respectful and helpful. I had an idea of what i wanted but after talking to Don and listening to the experience in his voice i decided to go with his advice and I have never been more pleased with the way my home looks. Thanks Don.
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noah zemke
Don just painted the exterior of my house and it turned out beyond my wildest expectations. He was he fastest, cleanest, and most approachable contractor. His work was flawless and his communication throughout the whole process was excellent. Ive never been happier paying for a service because of the beautiful results to my home. Thanks Don!
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Jacob Jenson
We hired Crystal Clear partially because they were bonded and insured, then Don subcontracted the work without our knowledge to an uninsured and unbonded guy. This guy is now showing claiming he has not been paid. Don claims he is paid. The sub is threatening to put a lien on my house. Can he do that? I dont know. What a mess I am left with.
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Matthias Gustafson
Crystal Clear Painting is professional, timely and thorough from start to finish. The quality is outstanding, as is the service. We were in a bit of a crush to get our house ready for market, and the personal attention given to our needs was a real comfort. Don and his crew provided us excellent results! Thank you Crystal Clear Painting!
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christian morgan
Called and made an appointment with these people. After being an hour past the time we scheduled, I finally got a returned call to let me know they couldnt come and would have to charge me to come to my home... for a quote. Should rethink customer service before telling people they can do something they cant.
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Linda Pitta
This was a quality painting job! Don is a true professional. He was prompt, fair, and the job was done in a timely manner. His painter was on time and did a beautiful job. I highly recommend this company to anyone who needs painting done.
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