Address: | 4665 S Ash Ave G5, Tempe, AZ 85282, USA |
Phone: | +1 480-281-0537 |
Site: | marcelpainting.com |
Rating: | 4.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Christina gatewood-reustle
David the project manager came out to the house a few times and was great to work with !! The team of two that came out for the exterior painting was a much different story. The younger of the two was rude and could care less about damaging our property. He was so careless over and over. The paint sample was taken one week before and they arrived without any paint. So this delayed them many hours. At the end of the day the job was TERRIBLE. David came to the rescue and the two men returned the next day and repainted the exterior the way it should have been the first day. This mess caused us to delay putting our home on the market for an entire week, no one cared. The young man ruined our outdoor mat, laughed and said David would replace it. That has not been done. We also had to get our tile and grout re cleaned in our laundry room because the team never said anything to use about using water and did not care to ask us to close up the dog door, yep tons of water in the room. Have yet to hear from the Marcel company, was told we would be given a discount for the issues. But we did receive an invoice via email for the FULL amount. I have not paid it and no one responds to my message or text messages. I was planning on using them again because of how much I liked the project manager David, but the way now that this bill issue is being ignored, no way.
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D Blaheta
I have used Marcel Painting on several occasion for several different types of projects. Each experience has been exceptional from the perspective of quality of work, professionalism of the painting staff, and knowledge and sales approach by their sales team. I am in sales myself, so I can really appreciate when a company "gets it" as it pertains to the sales process. I really feel that every time I work with Marcel, they look at partnering with their customers so its much more of a consultative approach than a hard sell. They have actually suggested some other ideas outside of my vision of a project and in the end, the final result was better than I initially imagined. This is saying a lot, because my experience with other local painting companies has not been so good. Most of the companies in which I received estimates from were far from professional and usually a one to two man operation. Most of the other companies either didnt show up on time, showed up in apparel I would expect to see in a homeless shelter, or presented their abilities leaving me feeling anything but confident in their abilities to get the job done right. Finding good contractors in AZ can sometimes be a daunting task, so I feel compelled to let others know that there are still good companies out there.
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Caitlin Williamson
I bought a home in Sun City West this summer. My realtor (and long time family friend) contacted Marcel Painting to repaint the entire interior of the home prior to move in. He contracts Marcel Painting to paint all of his investment homes and flips as well as his own homes over the years. The week of move in was chaotic with contractors coming and going on a very tight schedule, but Kelly Mardis contacted me right away, sent me an extremely reasonable estimate, and started the job on the day promised! He was easy to get a hold of and answered my emails immediately. It turned out that theyd need an extra day to complete the job, so Kelly sent additional crew members to expedite the process and the house looked beautiful when they were done.... with no disruption to the move in schedules! The entire crew was courteous and professional. They did a great job cleaning up and making way for the next contractor to come through. A friend of mine just purchased a home and I will (without hesitation) recommend Marcel Painting to him for any painting needs. Thank you Kelly for making my home look brand new again! I love it here!
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Anonymous User
I called and asked them to come out for an estimate for exterior house paint job. They scheduled for Sunday but never showed. When I called, said they were stuck in traffic due to an accident and like to re-schedule. So we agreed that they could drop by the next day (anytime) and walk around the house and just leave the estimate under my door. So next day came and I forgot to unlock my backyard gate. I called and left a message telling them that. I called 5 more times after that, they never picked up. On the 6th time (when I was ready to give up), they said since they couldnt have access to the backyard, theyd have to come by the following day and give me an estimate then. So for the next 3 days, I made swas unlocked ure the door and they had full access to walk around the house. Its been several weeks and I never got any estimate, no phone calls, nothing.
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Ryan H
I had scheduled a review for 3:30 pm at a house I am under contract to buy. By 3:45 nobody had shown up so I called the company and they said they would call David and find out where he was at and call me back right away. At 4:00 I had not received a call so I called back and got voice mail. I called again at 4:15 and someone answered the phone, found out what was going on from the first person that answered the phone and told me they could not get a hold of David (would have been nice to have gotten a call back letting me know). The person I was speaking to said she would continue trying to get a hold of him and around 4:40 called back to let me know they had still not gotten a hold of him. I was frustrated that I spent an hour driving to and from the house and an hour an a half waiting for David to show.
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David Villa
Love the excellent electrostatic paint job on all my fencing, pool, rear view fence, circular staircase & upper deck railing plus three gates & a smaller fence & plant bench. The color match was perfect and guys that did the job were very cooperative & cheerfully corrected a few flaws I noticed. They worked tirelessly for two days in 100 plus heat & never slacked off. Management & office staff were great to work with as well. Id use them again & they offer a 5 year warranty.
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Anonymous User
TWO GREAT JOBS: I hired Marcel Painting from a realtors reference. They did the exterior and a few months later did the interior. I have investment property that I am going to have them do as well. I was just last night talking with my neighbors and we were comparing prices and Marcel was much less expensive than both of them had the same size and style houses painted for. My association is pretty picky and it passed with flying colors. Id recommend them...
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Jim Bob
Hello Kelly, I wanted to let you know your crew did a fantastic job on the touch up work on my house. They found things that I didnt see and fix them. Im so glad that I choose your company to paint my house. You stood behind your warranty and that tells me what a good honest company you run. As always I will continue to highly recommend your company and use you again when I need any painting done again. Thank you so much! Sincerely, Jim