UniFirst Uniform Services - Salt Lake City

1024 200 W, Salt Lake City, UT 84101, USA

Address:	1024 200 W, Salt Lake City, UT 84101, USA
Phone:	+1 800-455-7654
Site:	unifirst.com
Rating:	1.2
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed

Location

Photos 8

Reviews 5

adhg1234

We first contacted UniFirst and a rep came out within a couple days to show us what they had available. We were able to select the uniforms we wanted. I told the rep I wasnt sure on the size of one of my guys. He told me he would bring me some samples. About a month later I had a sample dropped off but it was for the wrong person. Then I didnt hear anything from anybody for about 5 months. I was then contacted by another rep in which he came out to complete the order. I told him the same thing, that we needed samples to try on. Next thing I knew about 1 1/2 month later I the uniforms were delivered. One of the sizes were still wrong. I had to guess and it took 2 weeks before they finally brought it to me. And on top of that they wanted me to pay for it even when the order was wrong. We have been getting the uniforms now for about 4 months and they finally stopped billing me for the screw up. Our delivery day is Tuesday and sometimes I have to leave the dirties on my doorstep because they are delivered to my home and they are still sitting there and its Wednesday. I dont know what happened to our driver yesterday. On top of that we have been getting some of our uniforms with crusted on detergent on them and the first couple pair of pants had paint on them from the last guy. We may be looking for another service.

Brent Moser

If you like to not be listened to and taken advantage of this is the place for you! After dealing with them personally for almost 4 years we fired them, they will never get your order right , they will double and triple charge you for services not received , if you change your order quantities it will never show up right, every other week you have a new driver , thier own employees cant stand them! They illegaly crossed out and modify our contract for the minimum stop order , and the contract was a renewal we signed that they never full filled then they sued us for $5000 ! I could go on with stories for days of how terrible this company is, my theory, I have worked with other companies that do not require a contract , they dont need a contract because you LOVE thier service, the only way these guys stay in business is because they legally lock people in to a contract! I PROMISE YOU after your first week of working with them you will want to quit! But guess what..... You cant you are locked in! Run as far away from this company as you can !!!

Provo River

Horrible company to do business with... Go with anyone else! I called to place an order (weve been long standing customers) as usual, the person taking the order states she will have the items delivered by Last Friday. Well fast forward to a week later no delivery and when I call in the lady says oh we cancelled your account a long time ago. I guess they werent going to bother to let us know why, when and she felt it was acceptable that I should just have to wait forever for my items and no one needed to let me know they never intended to deliver. What a horrible way to treat customers, and thats why I am no longer one of theirs.

CAS HUN

Literally the worst of the worst! They just cant seem you get their stuff together. I am one of those kinds of people that know life isnt perfect, and I expect some issues to happen occasionally. But this place, has me on one of my last nerves. I dont feel like they truly care about their customers.. everyone is just a paycheck. They know that they have you by the b$%ls with that contract. DO NOT, I repeat... DO NOT go with Unifirst. You have been warned. Anyone is better, you take your pick... You will not get even close to what you pay for. Extremely disappointed in them.

Zac Secrist

Everybody is really nice and very helpful. I would defiantly recommend their service.