Address: | 10365 S 1300 E, Sandy, UT 84094, USA |
Phone: | +1 801-619-0700 |
Site: | 24hourfitness.com |
Rating: | 3.1 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
DA
David Young
Convenient hours (obvious from the name) and mostly good staff. But the management shortcomings are apparent from some very pretty bad maintenance issues, particularly in the mens shower facilities (cant speak for the womens). For example, after years of spotty functionality, where it was common that almost half were completely inoperable, they now all "work" but with water pressure inadequate for the shower heads used, so that water dribbles rather than showers out. Ive had a membership at 24-Hr. for about 8 years and been to several different locations in Utah and California. Unfortunately, the maintenance problems seem pretty commonplace, which is the main reason I stopped going for almost a year. Id hoped difficulties with renewing their lease at the Sandy location in mid 2015 would produce some noticeable improvements, but as of the time of this time (Oct., 2016) they still have a lot of things that need work. For example, just getting a swimsuit spinner to extract the water and found at both alternative gyms Ive been to, would be a big leap forward for them. Theyve also added childrens swim instruction for competition with the use of the pool. As another indication of their poor management, they seem clueless as to when the instruction will happen, so youd best call ahead if youre thinking of using the pool.
ME
Melissa Johnson
Terrible customer service, facility is extremely old and outdated. Its way too dark and the kids area is disgusting and creepy!! Pool and locker rooms are always dirty. Word keeps spreading this place is closing and Honestly should just be scratched. Even the employees signing us up were not sold on the gym and our trainer left half way through to a "better place". Read reviews and youll realize most everyone in the country that reviews 24 agrees they are extremely difficult to work with when needing to cxl or get a refund for unused months. I guess one thing they are good at is stealing your money lol:) They really need to bring themselves in this century and follow the model of more modern and successful gyms around them. Only tried it out a month but wont be going back thats for sure! Dont get sucked in...so many better choices around!
DB
Db Schroeder
I usually dont write bad reviews but I think I owe it to the public. After printing up a free day membership offered by 24 Fitnesss web site I headed over. I got there and a cheesy fellow came out who claimed to be the "manager" and said it would be 20.00 per day to use the gym-because I was not living in the State of Utah, and because I was only visiting. I told him I felt this was a "bit of bait and switch", and he offered no alternative. I promptly left and went up the street to: Life Centre Athletic Club and paid a modest 8.00 guest pass fee, having learned my lesson. All this "manager" had to do was remedy the situation, he offered nothing, hence the poor review.
CO
Cody Sims
RUNNERS--avoid this place at all costs. Not a single one of the old & busted treadmills at this gym can keep up with me, EVERY SINGLE ONE lurches and struggles at higher speeds, and almost all of them report inaccurate distance & speed. I complained to the manager (and even tried to go above his head) and their response was "Sorry, well be happy to process your cancellation." If you want video proof of how terrible the treadmills are, search YouTube for "24 Hour Fitness Sandy UT treadmills are garbage"
DA
Daniel Blanco
Nice open and spacious lay out. The high ceilings make it a nicer place to work out. Its better than the cramped and dark feeling at the Jordan landing location. Even during peak hours there is plenty of space and available machines. The dimple dell park right outside is a nice alternative to the treadmill to get cardio done. -1 start because the bathroom could use some work...the toilet drips water and can get your backside wet
MO
Morisa Larson
I might be spoiled because Im used to the 24 hour fitness gyms that offer free towels, has more weigh resisting machines, lockers that come with free locks, pools that arent closed down and bathrooms that are clean but this gym from even the look of it before you go in looks sketchy, doesnt offer towels, the bathroom is just old and needs an upgrade. Im just going to drive the extra few miles to check out some of the other gyms.
DE
Denny Nelson
The Gym I was at Closed up I went to Vasa, didnt care for the meat head mentality, so i was told to try 24 hr so I Signed up with the promises of new equipment coming soon (10 Month ago) WiFi First of the year Never has happened, only positive its close to my Home Its a very poorly managed gym, terrible on the cleanliness, showers ,sauna,and hot tub and the steam room are disgusting, soon as my year is up Ill be Gone!!
RO
Rosemarie Kury
Dont use the exercise equipment much but the pool is pretty good, but if youre using the steps to get in be careful as theyre rather wobbly. Outside of that the pool is clean. I use a water iPod and have no trouble with listening to the music. The womens showers are clean and well maintained although the water pressure varies. Im a senior and enjoy the fact that its convenient and open on Sundays too.
JO
Jorgen Olsen
This is the dirtiest club ever. The showers are disgusting, the sauna is poorly maintained the benches are old and broken down, the tile in the steam room is rotten. There is mold on the walls in the swimming area. I had been a member there since they first opened.Customer service from corporate offices is remarkably poor. The only saving grace for this club is the friendly staff at the club.
SH
Shelly Dunn
The staff is very friendly and helpful and the trainer and instructors Ive worked with are great! The equipment is very clean and well maintained. The only suggestion I would have is for the steam room as it has an odd odor but it could just be from the city water. For the lower rates that are charged it is above-average in their price range.
BR
Briant J
A few friends and I were considering leaving our current gym and going to 24 hour. I went to check it out and the poor attitude of the kid at the front desk practically had me running back to my current gym. I did not feel welcome there. We will not be switching anytime soon. On the plus side, the facilities looked nice.
DA
Dan Wright
Ive been going here for about 2 years now. Its a great gym full of a little bit older crowd. The place is pretty clean, but not amazing by any means. The reason why i enjoy it is because of the pool, hot tub and steam room combo. Its nice to be able to swim some laps and then hope into a relaxing steam room after.
TO
Tom Hester Jr
Not bad not great. This gym has everything it just seems a little run down. The treadmills are not really maintained so HIIT training is difficult on them. I hope that 24 hour fitness open up a location in Lehi. Many of us have to commute all the way from Provo/Orem/Lehi to workout.
DO
Doug Nielsen
Its pretty good. Not amazing... the showers and bathroom are gross but the equipment is in good shape and the pool and hot tub are clean. Im there to exercise not take a dump so it gets the job done. Good machines, friendly staff.
MI
Michael Brown
There is the most friendly staff at this gym. It is well maintained. This gym has interesting people who go there which makes the experience entertaining. But I can not express how friendly the entire staff is.