Address: | 8463 Richmond Hwy, Alexandria, VA 22309, USA |
Phone: | +1 703-780-9050 |
Site: | masterroofing.com |
Rating: | 4.6 |
Working: | 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM Closed Closed |
JO
Joan Knetemann
We have used Master Roofing & Sidings services for over 22 years. Our first experience was with Mr. Floyd regarding installation of a gutter leaf guard system on our primary residence. 10 years afterwards we built a large addition and Master Roofing installed the new roof and re-roofed the existing roofs with their highest grade shingles. This now 12 year roof still looks brand new.. All gutters and downspouts were replaced too and an upgraded leaf guard system was part of the enhancements. When we bought a vacation home, the company replaced the entire roof with high quality Slate type rubber shingles that are virtually indistinguishable from much heavier (and expensive) slate. When we bought a home with our son in Old Town Alexandria about 2 1/2 years ago, we trusted the company with a pre-purchase roof inspection. Two years later they installed upgraded gutters with a leaf guard system as well as 2 new skylights. We have entrusted this company for over 22 years with all of our roofing needs and have found its estimating and actual installation service competitive, well executed and courteous. We never felt pressured. Taking this a step further: in a couple of instances we were advised to "not change or upgrade a thing, because your roofing system is in good shape". Honesty and no nonsense approach Mr. Floyd brings to doing business keeps us coming back. Generally, one gets what one pays for. This company goes beyond whats expected and delivers time and time again. We would highly recommend Master Roofing.
CA
Casey Nair
DO NOT USE THIS COMPANY!!! I had a terrible experience today with Master Roofing & Siding. My husband made the appointment for a small roof repair and gutter cleaning. When the repair man called and asked to speak to my husband to let him know he would be arriving in 10 minutes, I told him my husband was not home but I (his wife) would be meeting him. (I was home alone with my infant when the work was scheduled.) Later I would regret telling him my husband was not home. The repair man cleaned the gutters (without a hose) and did a shabby job on the minor repair (the piece of wood required a miter cut, but it was done with a straight edge leaving a 1"+ gap on one side). I would upload a picture into this review if I could. When the repair was done the repair man made all the hair on the back of my neck stand up. He helped himself through the front door and a baby gate at the top of my stairs and followed me too close into my kitchen. I turned to get my checkbook and he was so close to me I nearly grazed him with my shoulder. I said, "Excuse Me!" and walked as fast as I could to the front yard. Flight or flight response triggered. My intuition told me to get myself in a public place ASAP. I wrote him a check (he requested the check be made out to him, Mark Davenport, not Master Roofing & Siding) from my front step in view of my neighbors and went inside to lock all my doors. DO NOT USE THIS COMPANY!!
CI
Cindy Ksenics
Master Roofing has everything we look for in a service vendor: Fair -- their services are reasonably priced and they stand behind their work (they are right on it to fix anything that goes awry). Friendly -- from receptionist to workers, theyre just the kind of people you want to work with. Excellence -- over the 16 years weve lived here, theyve put on siding, roofing, done minor roof repairs, and replaced nearly all of our windows. The quality of their workmanship has exceeded our expectations every time. (shout out to Mr. Choe!!!) Dependable -- they came when they were supposed to and finished on time. Leave no trace -- how many roofing companies leave NO NAILS on your grass???? Not a single nail or scrap after they finished the work. Color us impressed! Any questions? Theyre our go-to and our first recommendation. Period. Out of 5 stars, theyre a 10.
OL
Oliver Hignett
You will not find a better and more reasonable company to provide you with the guidance and resources to roof your house. They provided the best estimate out of all the companies I had called. They have a payment plan and were willing to work with my busy schedule. I was hesitant to get a new roof even though I should have just bit the bullet a long time ago with them. They have a reasonable payment plan as well and worked directly with the owner. LOOK NO FURTHER!
A
Anonymous User
As a Realtor, I find I use Masters for all my roofing estimates. They are a small company and sometimes you do have to wait to get the estimate, BUT the prices are always fair. The work is always done expertly and properly. They always come back if there are any problems. I have used this company for years and have no intention of changing!
YO
Yoel New York
They gave me a fantastic price on adding a new layer of shingles and did a phenomenal job, I was very pleased with the quality of work and the customer service throughout the entire process.
DO
Donna Geren
Master Roofing did a great job replacing our roof. Competitive pricing. They came when they said they would and cleaned up after themselves. Highly recommend Master Roofing.
SU
Suzanne Campbell
We got an estimate last year and then this year got the money so went ahead. They were great loved the job and how it was done thanks so much
I
I KATZ
Excellent