Address: | 3422 13th St N, Arlington, VA 22201, USA |
Phone: | +1 703-525-5420 |
Site: | ymcadc.org |
Rating: | 3.7 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–6PM 9AM–6PM |
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Brett Powers
We switched in from another branch and the YMCA supposedly lost our paperwork. The other YMCA was more expensive, so they just continued charging us at the higher rate. After I was finally able to get a hold of their business director, Maxie Sprott, he assured me that we would be compensated with a couple of months free membership. However, we still were charged during the following billing cycle. I called many times after this before I got a response. This was a year ago. I figured mistakes happen and I let it go. However, we moved away in August and wanted to cancel our membership. Since we had been enrolled in automatic payments, we apparently needed to give two weeks notice. I was not told this, so I was unable to cancel during August. Fair enough. We submitted our cancellation form in early September. At the end of the September, we still get charged. I call to find out why and they say that they never received our paperwork, i.e., they have again lost it. After numerous attempts to get a hold of Maxie again, I finally get a response. They are going to refund our money but when I ask how long it will take, I do not get a response. This was over five weeks ago and I still do not have my money have been blown off since.
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Scotty ST
The YMCA is a little run down and old but I like it. I never have to wait for any machines! There is never too many people there. Its the cheapest gym in the area, that I am aware of. They have a pool, plenty of classes and the right gym machines and equipment. The people working here are really friendly. This place is laid back and people may not like it since the gym is a little old school compared to its higher priced rivals. They provided towels for you when you walk in and there is a sauna in the changing rooms.
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Nolan McCormick
My friends and I attempted to try out the facilities as guests and were sorely disappointed. The employee at the front desk was unhelpful and refused to accommodate us.
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Keith Waters
The building is a little older but the machines are brand new, they have town service and the locker rooms are always clean. I like the low key atmosphere.
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Anna Teeter
great classes, friendly staff, never too crowded
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Nikolai Hanov
Love it!