Address: | 4204 Portsmouth Blvd, Chesapeake, VA 23321, USA |
Phone: | +1 757-465-8138 |
Site: | chick-fil-a.com |
Rating: | 4.4 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
JO
Jordan Wagner
Food and play area was fine. My son hit his head on the trash can and while surrounded by 4+ chick fil-a employees on their break none of them looked up to help or see if he was ok. The manager heard the crying and came out to offer help and ice pack. The lack of caring on the employees part was a big turn off here. The manager was very nice and helpful.
WI
William McPherson
Got to the drive thru two minutes after the breakfast buzzer and they would not serve my car a chicken biscuit. When I worked there in the early 2000s this never would have happened. Thus, we are eating breakfast at McDonalds that serves even its non-all day items till 11:30. So much for Chick Fil A being exceptional. Thanks, Abby!
JU
Justin Harrell
I ordered a Frosted Strawberry drink and while I was drinking, I sucked up something hard. I spit it out to see what it was. It appeared to be a broken fingernail. This is one of the worst thing I have experienced at this restaurant.
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skyler bullington
Expect long lines for the drive thru. I live around the block, and this place is always busy. They move fast, but always expect a line, sometimes even at 8 PM. Service is always good, and Ive never had a problem with my order.
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Dustin Scheinert
Usually crowded at lunch as youd expect for Chick-fil-A, the play place is outdoors, so not as usable on some weather extreme days. But it is Chick-fil-A so you gotta love it, and the food is so tasty! Mmmm
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Therese Niki Mulé
Efficient, friendly, and great food. There was one time where my fries didnt seem fresh but otherwise, my experiences with all Chick-fil-A locations are consistent with regards to quality. Yum!
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Jessica Pinkham
Order taker coughed all over my credit card as she wheezed her way through my order. Sloweat CFA in the 757. Parking lot cramped. Rats in the ice cream. And please, stop the my pleasure crap.
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Arthur & Crystal Mitchell
This location isnt as efficient as other locations Ive visited at all. The customer service isnt like what we have experienced at the other locations and we wont eat at this one again.
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Amy Grove
The line is always so long that maybe the preview menu needs to be near the front entrance of drive through since it is always wrapped around the building
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Carl Peterson
Their food is great as always, but dont use them for catering orders. We had to wait nearly 20 minutes for our order, after the designated pick up time.
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Channing Mounts
Usually 100%. But sometimes I go and Ill be sitting in the parking lot for 15 minutes sometimes waiting on them to bring the food out. Like just now.
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Daniel Velilla
I have yet to eat something from this restaurant that is not good... great food and people are always polite. .. even when they are slammed!
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Antoinette Tyler
Service was great. Really excited about the way they take your order before you get to the window to keep down on long waits in line…
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Melvin Johnson
Very busy place. I was able to use my app to order and pay. It helped me avoid the lines. Good service even with steady traffic.
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Maryia Yurhelevich
Drive through is super slow. And why would you guys ask if I want any ketchup or sauce if you wont put any in the bag anyway?
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Kevin Emilus
I felt bad for their dedicated staff members standing outside like their guarding the US embassy. 0 problems and fast service
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James Thevenin
Fairly good location customer service could be quicker lack of dining room personnel that straighten but overall not bad
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dyamond silva-davis
Chick-fil-A is usually pretty quick even drive through but this location is not at all...its quicker going inside here
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Sharon Huxford
Nice staff and even though lines were long and outside miserable,orders were ready in a timely fashion and food good!
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Anthony Fields
Worst Chick-fil-A in Hampton Roads, three times they messed up my food and will not reply to customer service emails
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J Miller
Great place for families. Ownership is great and takes care of the customers and always gives back to the community.
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Ray Locke
Great food.Great value. Incredibly polite staff. My top FF restaurant. and it doesnt seem like fat food. Thanks.
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Super Sweet
The line was super long but it moved very quickly. Great experience. Friendly staff and I got just what I ordered
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Stephen christensen
Great service and the staff are polite and always helpful. The best alternative to a burger joint, hands down.
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susan lynn
Every one is always ready to serve you with a smile. Always asking if you need anything. Food is always great.
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Ben Cook
Its chick fil a, they are awesome! Seriously though this is a good one, stays busy but cares for the customer.
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kym palmer
Sometimes they cant control the line , I ended up 3 cars behind where I was supposed to be, but food is great
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Sheree Bush
The employees are sweet and the food is always good. Blessed to be closed on Sundays and Holidays.
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KEVSSASSY
.the chicken has really good flavor. Rarely have to wait very long. Very friendly employees.
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Patricia Warren
Very good service and food great. I go there nearly every Wednesday after walking mall.
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James Thevenin
New employee that cleans table very pro. Better than some folks that have been their years.
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Chase Carmines
Always busy, always fresh. This location has been a staple for Western Branch for years.
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Edward Wilburn
Chick-fil-A is the best place to go for a chicken sandwich, I mean they did invent them
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Silky Mason
I just enjoy the chicken with the classic sauce, and sometimes the different sauces
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elwood gordon
Love the food. Hate the line. Even late at night, it can wrap around the building
AM
Amanda Taylor
Long waits during lunch rush and dinner . But always friendly and great food .
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john white
Food was good but the service was below what I have come to expect at a CFA.
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Seamus Fitzpatrick
Use the app and beat the crowd. Its always busy because the food is good.
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Scott Vaughan
Great fast food. Much better than other fast food options. Great service
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Richie Underhill
Its Chickfila! The customer service and delivery of product was superb.
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Nathaniel Adams
Great Chick-fil-A stays pretty crowded. Friendly staff and great food.
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Jason Lewis
Love Chick-fil-a. This one in particular has great customer service.
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Dena Bryant
Friendly. Gave me an extra sandwich when my order for messed up
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Jimmy Credle
Always the servers very very polite. And the food is very good.
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Jonathan Horton
Come on its CHICK-FIL-A has anyone actually been to a bad one?
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anglenia uzzle
Great Customer experience. And they are feeding the homeless
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Jana Haverty
Normal Chick Fil A; quick, accurate, and friendly service.
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Brianna Gonzales
Love chick-fil-a!! Always busy but thats to be expected.
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David Fox
Every one of these I have every been to has been great.
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Joe Gutshall
A standard Chick-fil-A in a fairly convenient location.
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TheRobert13056
Great place! Fast service and the food is always fresh.
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Megan Ryan
Police friendly Always busy Involved in the community
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John Blount
Staff is always friendly and the service is top notch
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Jarrad Cofield
I love chik fil a! Never had a bad experience here.
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Josh Ianniello
Always extremely fast and order is always correct!!
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Micheal Whitaker
Outstanding customer service! Very child friendly.
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Sheri Patoska
Super fast friendly service and hot food always!!!
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Matt Bunting
Quick drive thru line, no waiting to place order.
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Wendy Geer
Extremely nice staff and very clean environment.
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Terry Graves
Some of the best chicken sandwiches you can buy
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Tina Harris
Its Chick-fil-A they have great service anyway
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Robert Hand
Always good food and great and timely service
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Brendon Phillips
Always great. Good food, friendly people.
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Donna White
Always the best choice! Friendly service!
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Robin Hope
Great healthy food and friendly staff!
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SXy GeeK
Very friendly and smiling folks here.
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Stan York
Tolerable fast food - nothing special
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Petula Edwards
The best fast food restaurant ever!!!
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Daniel Powell
Food was great and service was quick!
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jamar gary
Very quick service and good hot food
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Cody Norris
Best service of all the Chick fil As
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Edward Hunter
Awesome Place to eat and fellowship
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Anonymous User
Love the new Heinz Ketchup packs!
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Rebecca Spruill
Great service, wonderful people
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Brenda Brown-Corprew
Drive threw is always backed up.