Address: | 1313 Cavalier Blvd, Chesapeake, VA 23323, USA |
Phone: | +1 757-485-2771 |
Site: | yrc.com |
Rating: | 1.6 |
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Logan Sorensen
absolutely terrible. the first shipment I had with this company they had for a week and made no effort to deliver so I had to go and pick it up my self. the 2nd shipment I had with them they left the material in Charlotte NC and the 3rd time they completely lost the material which is a package well over 6 feet tall so Im not sure how they managed that one... Awful customer service. very rude, even hung up on me has I was attempting to track my material. They show no remorse, offered no apology, just all around a lack of caring for what they do. It is an embarrassment to the organization
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Sharon Frazier
Dont use this company! We ordered a washer/dryer and it was to be delivered by YRC. The company said that it would be delivered "around 9am". When they hadnt arrived by 11a, my husband called and was told that hed get a call back with an estimated time of arrival. No call. At 4p, I called and they said wed get it "sometime tonight". The woman on the phone even yelled at my husband and said "thats the way it goes with trucking companies." A wasted day and not even an apology. 6p and still waiting.
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Curtis Conley
They are the worst freight shipping company Ive dealt with over several years in the logistics field. No time frames, accuracy, or accountability exist with them. They are a subpar LTL that purely manages to get by with being cheap without any value or use. Youd be better going with FedEx which actually does their job and have customer service or even UPS or any other company honestly.
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Doug R
Terrible customer service. Deliveries are NEVER on time, and no one picks up the phone at the Norfolk terminal. We take multiple shipments per day and have told all of our vendors not to ship with YRC. If there was a ZERO STAR option, I would have used it!
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Kevin Dotson
there is no worse trucking company on planet earth. At my job, shortest straw has to unload these trucks and they are NIGHTMARES.
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Elliott Webb
Pitiful excuse for a business.