Your Time Fitness- Open 24/7

351 Johnstown Rd, Chesapeake, VA 23322, USA

Address:	351 Johnstown Rd, Chesapeake, VA 23322, USA
Phone:	+1 757-546-7775
Site:	yourtimegym.com
Rating:	2.1
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 12

Reviews 16

Melyssa Ascarrunz

My grandmother gave me a 100 dollar gift card to this gym. Ryan told me that it was all fine and dandy but needed my credit card info to sign me up as a real member. I said no problem. He proceeded to write out the contract for 2 years. I told him I didnt want two years. I just want the three months. He said he had to do it and all I had to do was come in with my contract before the three months is up and I can easily cancel. Well, three months later and he looks at my contract and says I cant cancel unless I move or have a doctors note saying I physically cannot workout anymore. I shouldnt have signed it. I clearly learned my lesson. BUT I was also told I can freeze my account while Im in school for as long as Im actually in school and that hey need a school schedule to prove that. Now Ryan is telling me I can only freeze my account 3 times a year. The guy is pushy too. Hell say whatever to get you to sign. Like I said, Ive learned my lesson, but now Im stuck with a two year contract. The gym is small and incredibly outdated. I do appreciate the convenience of the place and how it is never crowded, but I am convinced that a fair amount of people landed in the position I am in. Check it out before you signup. Ryan is a nice guy..just.. sneaky.

Jerry Mejia

place is ok, decent amount of work out equipment not all in the greatest shape, some of the cardio equipment is broken but its never really to packed. My biggest issue was customer service was terrible. The guy who works there who i assume is the manager is never in, and never calls back. wouldnt let me remove my roommate from the "family plan" when he deployed so Im stuck paying for him for a year. also told me i couldnt cancel my membership even when i was willing to pay fees, when i found out i had cancer and lost a lung. Didnt even try to work with me just said "sorry, unless you cant even walk, thats not a reason to cancel". Id highly recommend taking your business else where. For a few dollars more you can get a membership at one life and the customer service there is much better.

William Richards

I just Joined this gym a few months ago and it is a very nice gym and never crowded which I love. I joined under a Groupon deal which was only $19 for 3 Months . You cant beat that. The gym is relatively small but honestly I love that. I used to go to the YMCA and it was always so crowded. Its nice to find a gym thats not crowded or overpriced. They have plenty of machines and a nice variety definitely enough for everyone to get a good workout in for sure. The gym is always pretty clean and things seem to be in order. The manger is also pretty friendly and helpful if you have questions on the equipment or need assistance. I would definitely reccomend this Gym and to buy the Groupon as its a Great deal

Brittany Stanovich

WORST CUSTOMER SERVICE EVER! Ryan is a horrible manager and business owner. If I could give this gym ZERO stars I would!! We are trying to cancel and he will not let us. We provided a doctors note like we were asked to by Ryan but when I called to check on the cancelation status Ryan said the letter was not good enough. After further attempts to get out of the contract and no success, we asked Ryan for the corporate number (because he mentioned that cancelations have to go through them). He would NOT give us the number. It has just been a horrible experience and we would NEVER recommend this place to anyone. In fact, we will go out of our way to ensure that everyone we know stays away from this gym!

dlyn3333

I have been a member for almost 2 years. It is close to me so I love the convenience but would not recommend anyone to join. I usually dont complain but if you want to hear 150 lb weights dropped at arm level then this gym is for you. I have always been told to not drop the weights but apparently that isnt the case here. Equipment is crammed into a small space and at least 10 years old. Two TVs but only 1 works. The other doesnt have subtitle and the picture is horrible. The cleanliness is minimal at best. The people and staff are nice. There are no comment boxes or a number to get in touch with an owner or I would have contacted them directly.

monica Pace

The equipment is old, shabby and outdated. Every time I go there is another piece of equipment with a sign on it. (Out of order) Its kind of dirty. And the $ that does come in goes to fill pockets, not improve the gym. They have a tanning booth that looks like it was time warped right from 1984. The straps inside, that you are supposed to hold on to look like someone wiped their butt with them. That was gross, but true. Suspect they wont be in business much longer if they dont improve.

Parker McDonald

Worst customer service of all gyms ever created in the world. Myself and my wife went to this gym for convenience. It was ok for the time we were there , however when I was discharged from the military my DD214 and orders to detache in Spokane WA were not enough prove to them that I was getting out and moving across the country. They would not let us break our contract . If you are military which most of Hampton roads are, I would suggest to never sign up with this god foresaken gym.

meahgan richards

Great facility ! Customer service is great! Most of the unhappy customers are those who have not followed the contracts they have signed. Never had a problem here and the staff has always been extremely helpful with any issues . This gym is quiet and I can work out without being harassed or dealing with lots of people showing off. Highly recommend!

Will Newell

Okay gym for the price has a good mix of machine and free weights. on the smaller side so can get crowded during peek hours. Sometimes things get broken and they do take a long time (if ever) to get repaired. Trainers are outsourced through another company, not sure that It really gets a true cleaning and disinfecting like it should.

Adam Backer

I have not been to Your Time Fitness, but I see their signs posted everywhere... including the front lawn of my business... without my permission... every other week. Completely unacceptable.

T Boogie

The only reason I go to this place is cause of its convenience. Its missing a lot of basic equipment. I dont recommend this gym if your trying to make real gains. Its not worth the money.

Karen Kleiin

The facility itself is quiet and clean. There are occasional equipment issues. I had to cancel my membership and had no problem doing so.

Benjamin Carpenter

Not too busy, management is good, variety of exercise equipment and its open 24/7.

Rizzo

Not crowded at all. Great equipment

Shurhonda Griffin

Small gym, thats never crowded.

Oakanavich

DO NOT SIGN UP FOR THIS GYM