Big Bethel KinderCare

406 Big Bethel Rd, Hampton, VA 23666, USA

Address:	406 Big Bethel Rd, Hampton, VA 23666, USA
Phone:	+1 757-838-4978
Site:	kindercare.com
Rating:	3.2

Location

Photos 6

Reviews 4

Christa Mitchell

I went into the facility for a tour. I called in a day in advance to give them a heads up before my arrival. I spoke with someone named Lafaya (if I spelled it correctly) and over the phone she sounded pleasant. The next day I arrived for the tour of the daycare and to speak with the director to get more information. At the time they scheduled my appointment, they also were having an inspection as well as food delivery. When we walked in we spoke to the Pre-k teacher Ms. Williamson, whom told us all about her classroom and what we were to expect once our child tranistioned into her class (being that she was going to be turning 4 soon). When she tried to direct us to the classroom she would start in the teacher Ms. Liz stopped her from the start. Ms. Liz is the assistant director, she was not helpful or pleasant. She not once greeted us, offered to help or answer any of our questions. She kept telling Ms. Williamson that she couldnt do this, or couldnt do that. The vibe my finance and myself got from her was horrible and un-welcoming. We had made a decision before we even left that the facility we just toured was not the facility for our daughter. If you cant stop and address the concerns of parents, how are you addressing children. I under she was busy, but so was the other teacher, that mind you was ONLY an employee not assistant director as Ms. Liz is, so you should be willing to multi-task to help when your help is needed. Although Ms. Williamson did her best to assist us, she wasnt sure with the information she was giving us and was trying to refer to Ms. Liz for help. This is only my experience and encounter with the staff that was there. We never got to meet with the director because she was busy in another class. Overall the tour was unorganized.

Standice Rumph Melvin

Toured facility last month for my 2 year old. The assistant director was friendly and helpful but the facility could have used a good cleaning. Broken down boxes from unpacking were out in the open and it seemed dark. The thing that got me was when I was leaving a teacher with 5 or 6 year olds shouted "I was waiting until she left, yall need to sit down and be quiet NOW!" I couldnt imagine leaving my child hear knowing they put on a show for guests.

Toya S

Very nice daycare. The facility is clean and well organized. I really like the staff, they actually do activities with the children. My son loves it! I have no complaints.

April May

Ms. Priscilla, Ms. Shelby, and Ms. Lafaye are all wonderful. I couldnt have picked anyone better to look after my little one.