Natural Beauty Salon & Spa

Address:	4857 Finlay St, Henrico, VA 23231, USA
Phone:	+1 804-222-2424
Site:	gotlocsva.com
Rating:	4.4
Working:	Closed 9AM–4PM 9AM–4PM 9AM–6PM 9AM–6PM 8AM–2PM Closed

Location

Photos 12

Reviews 14

Shakita Ferguson

The staff seemed to be too self-involved starting with the receptionist. I arrived at my appointment about 30 min early and waited about 5 minutes while the receptionist had a seemingly private phone conversation before having me fill out a survey regarding my hair. After she finally got off the phone she then took the survey which did not seem to make it to the stylist being that she asked me all of the same questions that were on it. It was clear that my stylist was not current on education once I began asking questions about hair patterns and the categories they fall in. She also got water in my face while rinsing my hair with out acknowledging that it was done. After almost finishing my hair cut, she asked if she could start her next client before she finished the cut. I felt that that was very poor customer service on her part, especially because I was 30 min early. The appointment could have either been started earlier or scheduled better to accommodate me and her next client. On top of all that, the girl didnt actually cut ALL of my relaxer out. I have had to cut it myself every time I do a new look. This salon seems to cater to people with dread locs instead of general natural hair care. I would not recommend this shop to anyone.

Gabriel Smith

Visited this salon to get my dreads that I personally began growing done. Theyve NEVER been tackled by anyone other than myself, so they werent easily tamed. The consultant Angelyn, whom assisted me, made sure that my hair was done properly, AND paid an intense amount of attention to how Id already uniquely dreaded my hair. She washed my hair and left my scalp feeling rejuvenated and relaxed. As well as clean and fresh. Under the dryer I was provided books, magazines, and soothing music of all genres. The environment was clean, smelled great, and gave me a very dreamy environment to sit back and relax. I was greeted with great conversation, polite interest, and left with more than affordable pricing. I recommend this service to anyone with natural hair, as I myself, will be recvisiting repeatedly.

Anonymous User

The staff at this salon are unprofessional, stemming from the rough demenior of the receptionist, to the "shop talk" that is offensive to its clients at times. The salon is so overbooked that you often have to schedule your appointments more than a month in advance, only to have an extensive wait once you arrive for service. Eventhough this salon specializes in the care of natural, ethnic hair and its decor is of an African nature, I would like to believe that Black Pride, does not have to involve racism, as it does here given the comments often shared by the owner within the shop. I would not recommend this shop to anyone, unless you want to pay your money to be surrounded by ignorance, during a time when you expect to relax and treat yourself.

Lorna Pope

Visited yesterday for the first time and had a really good experience! Went to get a wash, condition, retwist and style on my started locs. Nice atmosphere and prompt service! Was able to call and come right in. Loved the natural products that were used. Have been to 4 different places (included peoples homes) and this place had the most reasonable price ($85) for the what I wanted, my hair was impeachable and I can tell its going to last me much longer than any of the other styles Ive got from other places. Alecia did an excellent job. Very friendly and displayed great customer service.

Tardy Boo

I was going to another loc salon before coming to this one. I absolutely Love this salon. The receptionist is so friendly and welcoming. I didnt have to wait. I received the utmost attention to my hair that I didnt receive at my previous salon. It didnt take long for my stylist to do my hair and it was superb. Everyone complimented my hair and I referred people to the salon. Thanks!! I will be making many more appointments. God bless.

walker griffea

I started my locs here and have enjoyed my experience the quality of service for what I pay great. It is a chill relaxed atmosphere. Nice people work there. Every now and then there will be a wait but I never schedule my appointment during a day where I need to be in and out quickly. Be patient and enjoy the environment.

Yorlanda Shelton

Have always wanted locks, but was scare to get. Came in to talk about the process. Atmosphere was friendly and professional. The young lady who talked to me explained everything. The thing is she did a row on my head to allow me to see how it would look. This was important to me!

Glin Atkins

I absolutely love this salon. Ive relocated to GA, however, I will schedule an appointment while I am there visiting. They care about the condition of your hair and they keep up with the latest styles, color, etc. Ive had nothing but pleasant experiences at Natural Beauty.

Rosa McArthur

Natural Beauty has professional stylist that do a great job on natural hair. My dreadlocks are always looking good and healthy.

Anonymous User

My son has been going here for about six months. His hair looks really sweet.

N Lomax

Love my stylist she is amazing she works magic every time

Althea Stone

Great WORK great price!

Rebecca Williams

Great place.

Casaundra Pugh

Great