Accurate-Tune Plus

1312 Monticello Ave # A, Norfolk, VA 23510, USA

Address:	1312 Monticello Ave # A, Norfolk, VA 23510, USA
Phone:	+1 757-226-8863
Site:	accuratetuneplus.com
Rating:	3.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed

Location

Photos 9

Reviews 17

Christopher Sampson

I spent the money to take my car to get it diagnosed by this group of guys. It just happens to be close to where I live and easily accessible from Monticello. I thoroughly explained symptoms of my car to the gentlemen, and they came back and said that my water pump must not be working and that they had 2 of their techs both arrive at the same idea. What kind of techs cant trace a coolant leak to a HOLE in a hose. They tried to quote me almost 700 dollars to fix the timing and water pump because it needed it. Had another company look at it..they immidiately told me I had a hose leak, and that my thermostat was stuck shut. Cost to fix around $85, and What do you know..it was fixed. I HATE scam artist, and I HATE mechanics shops that try to get over on PEOPLE. I will make sure my friends and the rest of NSU and ODU student know to NEVER trust this shop. I just hope I saved one person from spending WAY more then needed from a dishonest Mechanic. Im Beyond angry that they blatantly tried to scam me. Typical worthless , unreliable, dishonest Car Mechanics Shop. The PLUS is for plus well try to catch gullible people who believe us and take your whole paycheck

Kenia Kegler

This place is honestly a total rip off. They really deserve zero stars. I went to get my car serviced, because the check engine light was on and it was just sounding all around rough. Pretty much all they did was change my spark plugs and sent me on my way. I had to ask TJ about my check engine light and all he did was turn it off and send me on my way. It turned right back on within the hour. Then, later on that day I find my spark plugs by my windshield wipers and they are covered in oil. They mentioned absolutely nothing to me about this. We were there for hours and TJ was honestly pretty smug. $160 for the sloppiest, barely done job. I took my car to Precise Auto Care of Norfolk and they actually fixed my car and the owner was friendly and full of information. Save yourself and take your vehicle to Precise.

Shanee Harris

Rip off! This place said my water pump and timing belt was bad. I paid them $417 to fix it. 3 days later my car shut off and wouldnt start again! I had it towed back there. JT said it was a blown head gasket. My car has never run hot! I told him he knew it was that on Monday and he insisted he has no way of knowing, but hes supposed to be a mechanic! You cant just fix parts and hope you fix the problem! I was ripped off and now he expects me to pay him $1600 for a head gasket. Im calling the BBB. This is horrible business and he was rude on the phone. Mechanics always try to rip women off and its sad! Do not go here!

ChengXi Wang

JT was really nice and explained the logistics of the problem w my engine and the repair that he recommended ...he even drew me a diagram which helped me keep all the car parts straight during his explanation (Im completely ignorant when it comes to this stuff). The assessment and repairs were done on the same day that I called them. From what i could tell from the waiting room, seems that if you have a prob and needed something fixed sooner rather than later, theyll fit you in if they can help.

Gabriel Haley

I went to Accurate Tune Plus based on the recommendation of a fried who was getting a full engine change done. JT was extremely knowledgable and helpful. We had an issue that a dealership was unable to diagnose even though we told them what the problem most likely was. JT tackled the task of confirming what it was and getting it fixed. I had him do three different large jobs and he did a great job at a lower price than anywhere else out it town. I highly recommend giving them a shot.

Todd Owens

Took my car in to have a flat repaired. Took quite a while before I was even helped, then they fixed the wrong tire. After I told them the story twice about using "Fix-A-Flat" to get it up there, they didnt notice that Fix a Flat didnt come spewing out of the tire? Then,when I took it back up there to explain the mix up, they told me I told them the wrong tire AND called me a liar! I will never take any vehicle to them ever again and I would suggest no one else does either.

sterlingc82

DO NOT GO HERE especially you have a foreign car they dont know how to troubleshoot foreign Cars i have a infinite and I took it there cause it was overheating and they told me I have a blown head gasket a bad water pump and I need a thermostat and tried to charge me 3500 i knew that was not right so I took a to the dealership and it was a cooling fan and they fixed it do not listen or trust JT

Rosa Shu

Dont waste your time or money. You will regret coming here. Spent over $300 just to have the same issue a week later. When I was there they were unprofessional and did things in an untimely manner. Waited 4 hours when they said it would be an hour. The guy at the front desk is rude. Learn from my mistakes, dont take your car anywhere near this place.

Bruno BURLET

Took my car for A/C service. Was charged over $300 but after 3 weeks went back there again. Was told some valves were out, charged me 200 more and here we are, 2 weeks later no cold. I guess if I go back there theyll find something else and charge me again....

Elizabeth Wall

JT is honest and the most professional auto guy in Hampton Roads. We have been here numerous times for oil change and other repairs. Highly recommend he had even saved me money several times! We dont take our cars anywhere else.

Sarah Devoli

JT is always up front with you and always willing to help. I wont trust anyone else with my cars. The people here make you feel like family and show you exactly whats wrong with your car, and whether or not it is worth fixing.

darien cannon

RIP OFF DONT GO HERE TRY SOMEWHERE ELSE!!!! the place charged me $300 for a front brake replacement a week later I was almost killed for faulty breaks... the same ones they did NEVER WILL I EVER SET FOOT IN THERE AGAIN

Marena Coppola

Absolutely the best shop and the ONLY shop I trust. Ive been bringing my car here for a few years now and JT always has always been honest and straight forward, giving me the best price every time.

Jace Kempen

Got my axle replaced in half a day, price was fair for non-refurb part. JT easily could have replaced and charged me for both cv axles, but was honest and only made the repair that was necessary.

Mike Paris

Great auto shop. JT is a awesome guy and very honest. I have been getting my two cars worked on by him and his crew for more than 7 years. I highly reccomend this shop for repairs and tires.

Keagan Creger

I was throughly impressed by the proffessionalism that JT showed me and his understanding through a rough time. I will definitely be going to him for any future issues with my car.

Karolyn Hayward

Needed car repair done on our daughters vehicle, worked with JT and can say only positive things about the quality of the work done and the outstanding customer service.