Address: | 757 Mt Vernon Ave, Portsmouth, VA 23707, USA |
Phone: | +1 757-399-3066 |
Site: | andrewsroofing.com |
Rating: | 4.3 |
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Nicole Davenport
DO NOT USE ANDREWS ROOFING UNLESS YOU WANT A LEAKY ROOF IN 6 MONTHS. I bought a house that had its roof put on brand new by Andrews Roofing in January of this year. The day I closed, July 19th, there was a big rain storm. I came to my new home the next day excited only to find water spots (that werent there during my closing inspection) from the roof in 2 rooms. I had the paper work with the warranty so I called. I was told I had to wait at least 4 weeks for them to come inspect it to see if it was indeed warranty work. Ridiculous amount of time to wait for a leak in your roof during the rainy season. Their excuse for the wait? They had a lot of calls in for leaks under warranty (hmmmmmm). They eventually came out and "said they fixed" the issues where items werent properly sealed on install (they installed it). Now remember they WILL NOT FIX ANY INTERNAL DAMAGE that is caused by their shoddy workmanship. Called a second time a month later because of a leak in another spot. Another 4 week wait because of SOOOOO many warranty calls. They told me that one is because my window seal is leaking and charged me $150.00 for nothing. Now here I am calling yet again (only owned the house about 2 months now) for the same 2 original spots they told me they fixed. I have water leaking into those rooms through the attic and the ceiling drywall is soft and dripping. Again at least a 4 week wait while my roof leaks anytime it rains because they have too many warranty calls. **PLEASE DO NOT USE THIS COMPANY.** They dont care about you, other than the money in your pocket that they want in theirs.
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Iyad Shawar
After spending over $30, 000 on new flat roof for my business, leaks started in less than 2 month . I called about the warranty , they came and they never found the problem and they kept saying that the leaks I have is from the ac unit which is more than 10 feet away from the leak .I contacted another roof company who came and found the problem which was the roof, they told me the roof is not installed correctly and missing a lot of things and they used the cheapest materials they can find . If you have a big job make sure you find a big company you can trust their work and offer real warranty . I just wasted $30,000 with them , the warranty they will give you is worthless .
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Aaron Knight
Andrews Roofing is a first class company. They stand behind their work and they do what they say. I am a Class A Builder in Hampton Roads and they are the only company I trust to put a roof on for my customers. Their attention to detail is second to none, they follow up with quality control on every job. When you have them put a roof on your home or business, you can rest easy that the job has been done right. Thank you Andrews Roofing for being such a great company to work with! Aaron Knight / Integrity Building
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Jeff Craig
Id like to give Andrews Roofing a good review but I found the whole process from start to finish to be far below my expectations. We had a slate roof repair that was delayed more than a month from the time they deposited my initial payment to the time they started the job. They used broken slate in the job and even reused some of the old flashing. This was eventually resolved but communication was terrible. Looks like Im going to have to hire someone else to fix some of the issues that are still unresolved.
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Cam Kendall
Got bids for a new roof from 5 different companies/contractors. Andrews beat the closest one by 15%. Very professional, sent a sales rep to my house to discuss the details and they started on time later that week. Obviously the lead time to start a job will vary by season but this was mid-April and they started within 2 weeks of the first payment. Oh and the roof looks perfect. Well done.
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Jason E.
I worked for this company for two months. They dont pay there employees at all I have been trying to get paid for the last five weeks. And I was a hourly employee they always had something wrong with my check. Not a sub contractor. Its 8-7-2017 and Im still trying to get my check...
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BTB FILMS
I havent purchased a roof from these guys. but I did call and schedule an appointment for an estimate and the woman who took my call was the most polite person i have ever had dealing with in home improvement!!!!!!!!!!
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Andrew Newbold
Andrews performed wear and tear repairs to my slate roof. Fair price, excellent work, and great customer service. Very happy with this company and will use them again for sure.
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Matt Slaughter
I had to have a drivers license to be employed there, kind of a bummer.
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Russell Beamon
Love family owned companies and would go back every time?
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Crystal Eldridge
My hubby use to work there