Address: | 6565 Springfield Mall, Springfield, VA 22150, USA |
Phone: | +1 703-682-2861 |
Site: | lafitness.com |
Rating: | 3 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 8AM–8PM 8AM–8PM |
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Ryan Hogue
Incredibly crowded as a result of $20/mo membership cost & loose restrictions on sneaking people into the gym (Ive seen the staff do it multiple times). When I say incredibly crowded, I mean it. Ive never cared enough to write a bad online review about anything until now. As someone whos worked out regularly for 10 years at different gyms, this is by far, without question, the worst one Ive ever seen (AND ITS BRAND NEW). There are no towels (paper towels replace them until they run out), machines are constantly breaking, and it often smells terrible. I tried reporting a broken machine to someone who worked there once, as it had no OUT OF ORDER sign on it, his response: "I know" & walked away. Theyve also had one of the few squat rack & power racks roped off for about a month due to a leak in the ceiling that still hasnt been fixed. It wouldnt be an issue if the gym wasnt constantly at capacity if you go during prime hours (5PM-9PM). One last thing worth mentioning: the classes (Yoga, Zumba, Spinning) are constantly over capacity. Regardless of when you show up, prepare to be awkwardly close to other people for the next hour. TLDR: Its everything youd expect it to be for a $20/mo membership in a populated area, where selling memberships is valued more than member retention.
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Leo Rob
Worst gym ever! Its not even a gym, its a makeshift fitness spa. Its ridiculously overpriced for what you get out of it. The management sucks! Your stuff will get stolen from the locker rooms. They wont do anything about theft except say sorry and make you fill out a form that they later shred. No one at LA fatness will care about you, all they want is for you to sign up and after that they stop being nice to you. The maintenance is always down, leaks everywhere. Mike closed the family restroom down to make a personal lockeroom for himself. Hanin wont tell you about when its time to terminate your membership you have to mail in a form that takes two billing cycles to cancel. The equipment is always nasty because they dont have proper cleaning equipment to clean up after yourself. The stationary bikes in the spin cycle room have mold building up at the bottom of every machine because they dont clean the bottoms of them. Nobody that works there is at all qualified to do their job. Half of the trainers arent even certified. The opener (jen) is miserable and she has an attitude problem and she also lacks people skills. Everything the sales manager tells you is a lie to get your money.
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Sarah Dugan
The equipment is new, but aside from that I would highly recommend One Life Fitness in Burke. I was a member there before I joined this gym and the facilities are so much better!!!! The kids area is more than a soft play area. They are engaged in activities when they attend the gym. They also have a large media room to watch movies on a large screen while enduring a long run. They also allow you access to the entire gym. LA Fitness wont let you in the training area unless you are with a trainer. I also prefer to do free weights instead of machines. This area is lacking!!!! They have medicine balls next to the training area but they cant be used to throw against the wall to work out. The machine area is crowded with guys that stand in front of the mirror admiring themselves as they use weights. I would leave this gym today if my family wasnt moving soon with the military and it wasnt near my work. AVOID THIS GYM IF YOU GO TO REALLY WORKOUT!
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Siyuan Zhou
The manager in the lobby this Sunday was very rude. I came with my friend who has a membership including two week VIP guest passes. But the manager didnt explain the VIP guest pass and when my friend mentioned that guest pass, she said, "I dont know who told you this, but that is not in our system." I had to register online for the guest pass. While processing the registration, the manager repeated roughly several times, "Do you know if you have been here before or registered online, you cannot use it?", as if we were trying to take advantage of it. How could I know as that was my first time to visit La Fitness? But it will also be the last time thanks to the manager.
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Lauren Convery
Treadmills work half the time. Corporate and regional management difficult to get a hold of when difficulties arise, and then verbally say they dont have time for you. Able to terminate employment without an honest cause. History of trainers not showing up for sessions on multiple occasions, as well as assessment leaders that disappear for up to an hour on multiple occasions, thus missing assessment appointments. HVAC incapable of producing an environment conducive to working out in. Pertinent machines blocked off for more than a week at a time. Inappropriate language used consistently and loudly amongst some employees. An unprofessional and unsafe environment
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Gage Asper
Where to start... We did a day pass to try the gym out and one day was enough. Upon checking with the front desk, we were told to sit and wait to be "activated". The guy at the front desk then continued to talk to other patrons and completely forgot about us. Fast forward 20min, we get noticed sitting awkwardly in the front and are "activated" by the GM. After getting downstairs, we were greeted by a mixture of new equipment and very worn equipment. The atmosphere of the gym was just off. It honestly reminded me of how people stereotype Planet Fitness. A bunch of purple just sitting on machines, texting and not working out. Wont be going back to this LA.
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Yuri Jung
Not completely satisfactory with some of staffs professionalism (dealing with lost and found with expensive stuff - I found something expensive on the ground and turned it at the front desk and the staff called another staff, at the spot, the other staff called took it claiming it was hers), other similar incidents reported by other members I work out with claims happened. However the cleaniness, work out classes, make up for the 3 stars. Not to mentions the ladies locker room is unprotected from males walking in by accident.
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Jessica Castillo
THE LADY AT LA FITNESS CALLING HER SELF AN OWNER OF THE GYM NAME HANEEN,IS THE WORST EMPLOYEE OF THE GYM. SHE IS VERY RUDE AND SHE HAS A NASTY PERSONALITY .WHEN YOU COME IN SHE PLAYS NICE FOR YOU TO BECOME A MEMBER, AFTER SHE GETS YOUR MONEY SHE IS A DIFFERENT PERSON RUDE AND UNPROFESSIONAL, THIS LADY NEEDS TO GO TO A MENTAL HOSPITAL, I DO NOT RECOMMEND THIS GYM!!!!!!!!!! IF YOU WOULD LIKE TO FINE OUT YOURSELF CONTACT ME ILL GET YOU A PASS AND GO FINE OUT FOR YOURSELF
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Alessia Toth
Worst management ever. I joined for the classes and particularly yoga. It turns out that yoga is very limited and I wasnt impressed with the instructors either. The only class I enjoyed was Total body conditioning with Sara on Friday morning. The gym looks good and modern, but the choice of classes is very repetitive and old (Zumba, body cond). I wish they stayed tuned with the rest of the world and offered classes like Tabata, Body combat, aerial yoga, barre.
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tinika perkins
The General Manager is so BAD at her job! She does not know customer service at all.. I called to ask a few questions about possible business ventures with her property. She rushed me off the phone, said she had "other business" to attend to, and she was just very very rude! I will NEVER do busy with LA Fitness and will make sure that anyone I know does not give any business to this gym either! You need to replace her and get better management in there!!