Address: | 2128 London Bridge Rd, Virginia Beach, VA 23456, USA |
Phone: | +1 757-430-9444 |
Site: | thecarshopvirginiabeach.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Alan Ruddick
I thought I had found my repair guy, After using many in the area Jeff at the Car Shop seemed to be honest and fair in his business practices. I had work done on both of our cars in 2014, spending nearly $3000 total, a radiator was installed on my jeep as one of the repairs. The one year warranty supplied on parts and labor. One year and 43 days later this top quality OE part failed and the supplier is unwilling to bend on his warranty. The suppliers used are the problem here, possibly using suppliers who take pride in their workmanship and the parts they make would help the hard working people who do business here. In this case I cannot afford to replace the radiator and if not for another local shop who cares and wants future business that has offered to honor the warranty on parts and labor, I would have to park the Jeep and walk to work. I am taking future business elsewhere.
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Lee Tolleson
I moved to the Hampton Roads area in 2013. Unfortunately, The Car Shop was 6th car shop I tried since I got here. Growing up in a Gear Head house with my dad being a Rolls Royce mechanic from Memphis and being able to fix anything he touched; I have very high standards when it comes to who touches my cars. From day one these guys were very honest, friendly, accommodating, and genuinely helpful. Their communication about what is going on with whatever vehicle of mine they have worked on is stellar. Pricing is always very fair and they have never once come up with any BS reason for extra repairs. They have worked on 4 different cars and a jet ski for me. As long as I live in the area, this is the only place I would ever take my vehicles for service and repair. All around a great place!
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thomas roscetti
Recently drove down from Bethesda with my wife, son and his family for a week at Sandbridge. Experienced some severe brake problems that required immediate servicing. My son and I chose the Car Shop after researching online the local brake repair shops. Jeff and his team were extremely professional in explaining the problem and repair options. Service was very timely ... same day ... and price was reasonable for the extent of required repairs based on extensive past experience. Very satisfied.
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Tina Thompson
This was the best experience I have ever had at any automotive shop ever. They where most professional and still the friendliest people ever. Their work is fantastic and done in a timely manner and they work to keep cost down. This is definitely the shop my car will be returning to for all of my automotive needs. I absolutely will be recommending them to everyone who needs ANY automotive work.... Thank you Jeff and Kelly you are awesome to say the least...
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noel mckensie
Noel Mckensie: Just want to thank Jeff and his crew from the Car shop of Virginia Beach for the outstanding service they are providing for me and my family vehicle . Been going to Jeff for the least 10 years and have found him to be one of the top notch auto mechanic in the tidewater area. Very reliable,trustworthy,honest and dependable. Jeff you are the only mechanic that I trust with any of my vehicles. Kudos to you and your crew.
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paulin thomas
Went to get my AC serviced and $183.54 later, the AC feels thesame. I am highly disappointed. Not sure what he did to the minivan to warrant that much. Got a pricing in powerstering pump replacement and the charging $300 more than the Honda dealership. All I can say is stay away from this shop they are overpriced and dont do anything to your car. I have learned my lesson. If I could give them a minus star I would.
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Ernest Dantonio
Car Shop is a great place to have any auto repairs done... Have been using the place for about 5 years now on multiple vehicles. Jeff Hicks, the owner, is extremely knowledgeable willingly shares that information as he answers questions about repairs. Is honest and always provides exceptional service at a very reasonable price. am recommending the Car Shop to all... Should be a Best of the Beach shop! Ernie
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Noeisha Mckensie
Jeff has been serving all of my familys cars for a long time. He is one of the top notch auto mechanics in Hampton Roads. If you are looking for an honest....no nonsense mechanic...Jeff is the man! Avoid taking your car to the dealerships....they will rob you! Thank you Car Shop of Virginia Beach!
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Kathy Lambach
On vacation and no a/c and front blower goes out on my car....Jeff the owner not only gets my car in right away but honestly gets the job done. He even recommend some places for good seafood while were here. Very friendly honest shop. THE CAR SHOP is the BEST!!!!!
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Kara c
Friendly staff and great customer service. They called and gave me several options and estimate. Despite the truck needing a lot of work, they were able to get it finished and we picked it up the next day.
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Anonymous User
It was very nice not to feel like I had to break the bank to get quality auto repairs. Thanks for taking care of our family explorer. We really do appreicate your service. BIG THUMBS UP FROM THE PETTYs!!!
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Preston Pack
Great service and owner actually brought me into his shop to show me my transmission and discussed proper maintenance with me. Military discount was a plus.
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Dennis DEL CASTILLO JR
Great team, professionals, service una timely manner, I will use them again for sure