Address: | 211 Victory Rd, Winchester, VA 22602, USA |
Phone: | +1 800-463-3339 |
Site: | local.fedex.com |
Rating: | 3.3 |
Working: | 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 10AM–1PM Closed |
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Alex Ayala
If i could give this less than one star, I would. CUSTOMER SERVICE IS HORRID!!!!!!!!!!!!!!! I ordered a bouquet (which means flowers) to be delivered Friday before my aunts birthday. They attempted delivery and no one answered the door although they were home. Fine. I called Fedex immediately and asked that they reattempt delivery for that day or reroute to my office to delivery. The woman I spoke with said they would deliver again that day. Waited, kept checking the tracking page, still hadnt been delivered so I called AGAIN. Got a different woman who said they delivery truck driver would be "unable to accommodate that" and someone was supposed to have called me (they didnt). She said they could have it delivered TODAY (Saturday, the next day). So I just called after seeing that it was in transit but not scheduled for delivery until MONDAY!!!!!!!!!!!!! They said a case had never been opened to reattempt delivery either Friday or Saturday and that now the office was close and there would be no way it would be delivered until Monday. At which time the flowers will probably be dead and ruined. So thank you Fedex, you SUCK.
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Kendra Hams
I stayed home all day to make sure I was available to receive my package instead of leaving my signature on the door tag. I got another door tag and called customer service. I explained that I didnt feel comfortable having a package sitting outside my door being so close to Christmas and told the guy that all the delivery person had to do was ring my doorbell. He suggested I write a note specifying to ring the doorbell., but couldnt give a delivery time other than before 8PM.
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Tyler Barton
When the driver lies and claims no one is at office to receive package, when in fact they are. All because he want to get home on a Friday and then the same ass tries to deliver to a closed office on a Saturday. Seeing as how I live in a condo and the morons keep calling it a leasing office. I pay for home delivery and my condo is my home! Now I have to wait till Tuesday.
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Lisa Holliday
The staff is amazing. As an independent Notary Signing Agent, Im there 2-4 times a week and it feels like family. And I have known our local drivers for years. They bend over backwards, making sure packages are left safely if they dont require a signature. I cannot speak more highly of this team of people.
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Eric McBride
I was in need of a delivery with a small window of time. I was not home for the delivery. I went to the office and they helped me locate and meet the courier. Great group of people.
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Carl Jen
Left a note to have my package to be delivered to my neighbors house. Completely ignored it.
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Benjamin West
Printed out my shipping label and everything!
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Doug Nicholson
Nice, helpful folks working here
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John Rende
Very helpful...ty
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AMRI FAST BULLET
Horrible