Address: | 12121 Northup Way #201, Bellevue, WA 98005, USA |
Phone: | +1 800-310-0375 |
Site: | kitchenplus.com |
Rating: | 4.1 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5PM 9AM–5PM 12–4PM |
GA
Gary Sweeten
We had a great experience early on with the salesperson (Georgia) and there were a lot of promises and assurances up front. There was a 4 or 5 month lead time before the kitchen remodel work could be done at the house, which we wished wasnt so long. While they werent the cheapest, we had friends that had a good experience with them. So we agreed to use them. There was very little communication once we accepted their quote. They told us we needed to pick out appliances, and a sink, and we were left with the impression that they would be coordinating and handling everything with the various vendors. They indicated where we should go, and we thought everything was going smoothly. Well, when it came time for the physical work, we realized there was no coordination with the contractors involved. Kitchen Plus didnt really make it clear that we were supposed to coordinate with the appliance supplier, the appliance installer, and the sink and plumbing supplier. Their performance was disappointing and we ended up paying extra to have components expedited. I was disappointed and annoyed with Kitchen Plus because I thought I was paying them to handle all of the details. If I had known that I had to do it all, I would have just appointed myself general contractor and I could have saved a lot of money. While the renovation process was flawed and not really managed, I must add that the kitchen remodel results look great and were extremely happy with it. I just hope every time we look at our beautiful kitchen, the pain of the process doesnt steal our joy!
MA
Mark Hartman
When we decided to have our kitchen remodeled a few years ago, we bid the job at several places, plus a couple of independent handymen. We opted for Kitchen Plus because theyd done a lot of work for neighbors and had a great rep. It wasnt the lowest bid, but we figured we wanted the job done right. The kitchen turned out so well, when it was time to overhaul our master bath, we didnt bother calling anyone else. Our bath was finished today, and its SO AWESOME I am just tickled pink! Do yourself a favor and spend the extra it takes to get the job done by a company that provides courteous and skilled employees and subs. As a side note, Kitchen Plus does their own cabinet work, and I have to say its the best you can find anywhere. The soft-close doors and hardware they use is really heavy-duty.
RA
Raj LP
I want to start by saying that we did NOT have Kitchens plus do work at our house, we just met with a sales rep, and this review ois of that experience. We took time off from work, to meet with a representative from Kitchens Plus, at our house. We did the whole walkthrough with her, and pointed out all the items we were going to upgrade. She was suppossed to get back to us with a quote the next week, and almost a month later we did not hear back from them. I called a couple of times, and had someone tell me they were going to get back to me, and still havent heard back. If the company is this unresponsive before a sale, I wonder how they would be after they finished the job, and were paid. I guess we wont be finding out.
SA
Sara Robertson
Kitchenplus did a great job remodeling our very old kitchen in our very old house. It was not an easy job, with old wiring, old lathe and plaster, new hardwood floors that had to be married into old floors, textured plaster that had to be replaced to look like the old walls, new door, new windows. Everyone was professional, patient, and easy to work with. Wish we had done it sooner!
DO
Doneen DeMeester
Kitchen Plus redid my kitchen over 8 years ago. I have been very happy, and everything functions beautifully. I stopped by today to inquire about obtaining some shelf supports and changing some cupboard hinges and was immediately given replacement supports and new hinges with a detailed explanation of what to do. Service with a smile after 8 years. Thank you Kitchen Plus.
RA
Ranee Apple
Tried a few times when my parents wanted to remodel their kitchen. Sales representatives tried hard but little communication. Some kept saying an island wouldnt fit. A traditional sized one didnt but my father (a carpenter) proved them wrong. A half sized island fit beautifully. As he remolded their kitchen by him self.
JO
John Paulson
They remodeled our kitchen exactly how we wanted it done. Sure, it took some back and forth. No, it wasnt cheap. Yes, I had to keep on top of everything. But they got it done and they did a great job.
A
Anonymous User
My bathroom remodel is now complete and I am very pleased with the result. It has exceeded my expectations by a mile. I am looking forward to working with Kitchen Plus agian in the future.
PA
Pam Hawk
Helpful staff. They didnt service my area but sent me in the right direction. Great showroom to see lots of counter samples on display.