Address: | 19510 144th Ave NE, Woodinville, WA 98072, USA |
Phone: | +1 425-485-1281 |
Site: | keystonekitchens.biz |
Rating: | 4.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–4PM Closed |
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Zuzka Bodik
We hired Keystone Kitchens to do a complete remodel of our kitchen. Ill start by saying that my husband and I are no easy clients. We are perfectionists and care about every detail. We have high expectations for all the contractors we work with. We interviewed many local remodel companies (the best of best) and talked to different designers but after meeting with Dennis couple times, we knew we wanted Keystone. They were very professional, knowledgeable and had lots of great ideas on how to improve our small kitchen. The design process was fun and seemed so easy. Dennis was always available to answer our emails filled with detailed questions from people who never did a kitchen remodel before. He always answered every single one. We also had a copy of all designs that we shared with family members to get more feedback. At the end, we met with Chris to finalize the design. His experience and professionalism were mind-blowing. We knew we had the right guys. The construction phase took about 2 months. It was a little bit longer than we estimated (5-6 weeks) but Keystone also oversaw HVAC upgrades in our dining room, lighting improvements in our living room and new floor installation. They even managed everything while we were on vacation first couple weeks. As any project of this size, there were many bumps on the road. Keystone was here to address every single concern we had. When we complained about the quality of the seam on our new white countertop, they took it seriously and even took the countertop off to make sure pieces were glued together correctly and the final product looked good. I want to say that what we LOVE most about Keystone is that they go above and beyond customer expectations. Since buying our house, we had a chance to work with many contractors and Ill be honest, majority of them do their job and never look back. Keystone is all about making their customers happy. They never let us down. Whether we wanted our drawers perfectly aligned or needed extra shelves for our cabinets, they did it for us. They helped us with every single detail. Other random thoughts? All their contractors are professionals with great attention to detail. Everybody in Keystone is really nice and considerate of your family needs during the remodel. They clean up after themselves every day. Billing is clear. Cabinets are custom made - maximizing the space and ideal for small kitchens. Any issues are addressed promptly. The quality of our new kitchen is superior and the look is fantastic. We couldnt be happier. We will definitely recommend Keystone to all our friends and co-workers.
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Josh Manduchi
Pros: The finished product ended up looking pretty good; they have a 5 year warranty on the product; some professional installers; and they have candy if you go into the office. Cons: Some professional installers doesnt mean "All professional" (the first one we had that did the initial install was pretty awful, the second one was top notch though); communication between you and the project manager can be an issue; and deadlines are a thing for other people. The story: We had two cabinets installed under our stairs and even with an additional 2 week lead time (8 weeks instead of 6) that the company required the job had to be pushed back because they werent ready. Irritating but not a huge deal. The huge deal was that it then took 4 days to do a 1 day job. The cabinets werent great. The trim was done poorly and the drawers opened in such a way that they collided with each other. The upside is that eventually Keystone got back to me and sent out another installer. The second one was great, he corrected the mistakes the first installer made and the cabinets ended up looking great. I just wish it hadnt taken so long. I might use Keystone again but I would want it in writing what the timeline is and exactly when the installer was supposed to be on site.
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Louis Mendoza
The craftsmanship, communication and support we received from Keystone Kitchens team was great. We are very pleased with the results of our kitchen renovation - it was shorter time than expected and there werent any hidden costs!
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bill Bevan
Keystone manufactures the best cabinet with excellent installation and a good eye for finish.
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Oleg Malamura
Best cabinets in the northwest...