Rainier View Construction & Roofing

1725 Garrett St #1, Enumclaw, WA 98022, USA

Address:	1725 Garrett St #1, Enumclaw, WA 98022, USA
Phone:	+1 253-833-4663
Site:	rainier-view.com
Rating:	3.6
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed Closed

Location

Photos 53

Reviews 4

Krystin Coughlin

We saw all the flashy commercials for this company and figured if they were in the public eye so much, they may actually do a legit job. DONT BE FOOLED BY THE TV OFFER PEOPLE!!! When you pay a lot for a roof, you expect the outcome to be quality and not to have to worry for at least 20 years, the life of your roof. In under 2 years we have had 3 major leaks that have done damage to the inside of my house, drywall and a vent will no longer stay up, because of all the water damage. After the last patch job that they did a few months back the owners of the company promised to come and fix all my dry wall and insulation that was totally ruined due to their hack job of an installation on my roof (admitted by the lead on our roofing job as he puts it "thats the kind of thing that was happening around the the time you guys got your roof installed".... Outright admitted they were doing hack jobs around 2 years ago, so Im sure others are currently dealing with what I am going through). Not only that, I had to go up and find the leak because the Lead "just doesnt like going into attics" as he also put it. Oh Im sorry, thats your job! So after I crawled into my attic, took pictures of the pooling water around the skylight, thats when they agreed to come out and patch their terrible mistake. I say that because they did not install any flashing what so ever around my vents and skylights!!!! Hence, roof leaking every time there is a big rain! Im writing this review now, as I look at my skylight with the bubbling paint, the cracks all around, nail holes popping out, and vent in my ceiling crooked wondering why the owner promised from her own mouth to "Make it right" and have yet to ever receive a call to make it right! I now have to worry, on a day like today, when the next leak is going to happen! I absolutely DO NOT recommend this company for a roof job! I have had no experience with the construction side of this company, even though they promised to get someone out to fix their mistakes. Hopefully, they will do the right thing and I will be contacted by someone to fix the inside of my house. Im exhausted of dealing with them in general and they have made ZERO effort to "Make it right". USE THIS COMPANY AT YOUR OWN RISK! Response to message on 11/20/15: No, you have not attempted to call us. However we will call Chris again and see what results this time. Thank you.

JOHN BLANCHFIELD

Where do I start? Last year, I called Rainier View to come to my home and give me an estimate on replacing my windows and a few other electrical concerns that I had. AL was the estimator that showed up. He was timely, so I have to give them credit on punctuality... He gave me the estimate, but did so while trash talking all of the competition. I thought that was lame and tactless. I work in the service industry, and learned a long time ago that nobody likes to listen to people talk about how awesome they are compared to the rest. The bid was a little high, so we went with someone else for the windows. However, the electrical estimate was fair, so I gave them the job. They backed out of it, stating that they would only do the electrical if they also got the job for the windows... Several months later, they follow up with me to see if I need any other work done to the house. I give them a second chance. Don, the owner, is the one doing the estimate this time. He tried to gauge me for almost $7,500 just to replace my 200 amp electrical box. $5,000 to install track lighting in the kitchen, a light repair in the den, and an outlet in both bathrooms. And $16,000 to gut my small bathroom. Not to mention, we had to deal with Dons arrogance while inside our home! I call Don the next day to tell him that I dont trust his numbers, and he goes off on me! To sum it up, they are way overpriced, bad attitudes (AL & DON), arrogant, and tactless. BUYER BEWARE. (In response to the owners message 7/21/15) #1-Don began the texts.... I did not call him a name until he began to belittle me via text, which I did not include in my review. #2- I never got outraged with Sears, I just declined to do business with them. Lets stick to the truth here. You all should not be allowed to be in business. Period. End of story. Take care.

Thomas M

One of my family members recently had a roof and 5 windows installed in her home after her husband died unexpectedly. The quote was complete before the death of her husband and she decided to move forward with the install of the roof and windows. Her neighbors referred this company after having a roof also installed on their home. The roof was installed just days after the contract was signed along with a tube light for the hallway. My family member had written in the contract to have the beams extending from the soffits of her home be wrapped with metal. We were told by Don that when the windows were installed, the installers would complete the work to the beams the roof installers had neglected to do. The roofers did a tear off and install and the roof looks great, but for the price that was paid they left old roofing in the pond and did not close the access door to the inside of the home to get to the tube light. Prior to the windows being installed I received a call from Jerry asking if the windows were delivered to the home. We had to get the neighbor to go check for the windows and then play phone tag to inform Jerry the windows were there. The 5 windows (2 side lights to front door, 2 3x5 OX and one bathroom window) were installed. Family member should of paid approx $1000, but signed the contract for approx $7000. The window installers used at least 2 tubes of white caulk on the two 3x5 windows. The beams are still not wrapped, and after further talk with neighbor we have found that they have not wrapped their beams either after numerous calls.

Tim Ryan

I was outside looking at my roof and noticed I had a few shingles missing. I knew I needed a new just didnt know what kind or what was even being offered since this was my first time ever needing to have my roof replaced. I called Rainer-View Construction & Roofing, not only did they have a professional that actually answered the phone she was able to make sure that any questions were answered and set me up to have an estimate done on what it take to reroof my house. Everybody showed up on time and were very professional. I was not greeted by "good idea" fairies but by people who knew and understood what I was not only looking to have completed, also at a price I could work with and with in what my budget would allow. When the crew showed up they were on time, and very professional. They took the time to explain to me what was going on and answered all of my questions pertaining to the job. They took great care in watching out for the plants and flowers next to the house and cleaned up after each days work. The workman ship showed great pride in the trades, and down to the smallest details were taken care of. I hope I dont to have my roof replaced again but if I do. I will be calling Rainer-View Construction & Roofing.