Enrapture Salon & Day Spa

10530 19th Ave SE suite #203, Everett, WA 98208, USA

Address:	10530 19th Ave SE suite #203, Everett, WA 98208, USA
Phone:	+1 425-338-1711
Site:	enrapturesalonnspa.com
Rating:	4
Working:	Closed 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 8AM–6PM Closed

Location

Photos 100

Reviews 12

rebecca loeser

Not impressed. I get massages at the Body Spa (which is in the same building) and thought it would be nice to get my hair done in one easy visit on my birthday. My hairdresser, Nikki, is not someone I will be going back to, or would recommend. I used a Groupon but asked if I could supplement and pay extra for a bit more. The front desk said of course. Upon having Nikki take me to my chair and showing her what I wanted, she was just very negative. She kept telling me that she wasnt going to be able to lift me to the color I needed. And that I would have to come back for 2 or 3 visits to get what I wanted. Ive have had my hair done by lots of other salons over the years and have never, run into this problem anywhere else. In fact I really just felt like I was being sold. She didnt seem interested in listening to what I wanted but rather interested in telling me what she would do. I got to the point that I just kind of said "whatever" as I could tell that I wasnt going to get anywhere with her, was tired, and at this point was at least getting something done to this mop. (Who the hell wants to reschedule and go through a huge hassle on their birthday!) My groupon included a partial foil. My hair is very long so I understood when the lady at the front desk said it would probably be $40 more, but would be up to the hairdresser. Nikki decided it would be $55. When it came time to pay, another girl came and put a paper on Nikkis station and said, "Her groupon included a partial foil (balayage is only half your head anyways, with a few strands coming from the top.) So not sure if you wanted to charge her the whole $55." Nikki then went up to the front desk quickly and started whispering to the the girl that had just brought the paper out, right in front of me! She then said that will be $55. I payed it and tipped her because Im not a cheap skate, but I totally felt taken advantage of! Her customer service was appalling! And the color and lift were fine, though I know we could have gone lighter just from my past experiences at other salons, and the cut was at least what I asked for. Being a customer service manager, my constructive criticism would be: listen, give people what they want and they will come back to you, as well as recommended. Negative selling and taking advantage of people is not how you earn customers. Update: After going in for a complimentary service, I still will not be going back. Ive had better customer service at a beauty school then at this place. Very disappointing.

Helen Auerbach

I usually dont go to salons as I love my hair long and most of the time salons mess up the length that I want it. However this place didnt. I got a lovely cut and blow-dry plus an eyebrow wax and she even did an eyebrow tint for me. They know their stuff here and they are all really friendly ladies who only want the best for you and your needs! I will be getting my hair and makeup done here for my wedding in the salon and they have been very accommodating with doing it plus at a great price compared to others I had contacted especially on short notice. The value for money here is really great and you feel pampered from the moment you walk in. My only issue is they need to offer drinks, as I wasnt on my stay and they do keep to their time limits for appointment. I think they need a little more flexibility with this. Especially with customers who have long or curly hair. Overall, I am happy to go to these ladies for all my hair, massage, nails and just pampering needs

kailey dollarhide

I was just in two days ago off of a Groupon and could not have been more pleased with my experience! For the past year I have kind of been jumping around different salons around the Mill Creek-Silver Lake area but havent found a permanent place yet. But after my appointment with Arielle I have to say this is definitely my new salon. I went in with just a dark brown all over color and left with an awesome Bayalage! I dont normally write reviews but the amount of compliments Ive gotten in the past two days is overwhelming! And not only did my stylist know what she was doing I also got my makeup done complimentary, I ended up loving it so much that I went ahead and bought some of the Jane Iredale BB cream. Then to top it all off I got a complimentary hand massage. It was just such a unique and relaxing experience that I have been looking for in a salon. Thank you girls at Enrapture! I will be back and plan to send everyone I know in too.

Delia Krimmel

Not coming back. Had a spa pedi here with my friend. We waited 15 minutes to be ushered into a dirty room that looked like a vet place. My assistant did a good job on me but there was hair all over the place; short clumps on the wet floor and she kept picking off long hairs (not mine) off my feet and towels and lotion. My friend didnt even get a massage or scrub from her assistant and we were sitting next to each other and asked for same package. Very little paraffin wax. My polish is also messy. Thats about it. :/

SCIFI FAMILY

Very friendly staff. My first visit was for a haircut, she listened to what I was looking for, made recommendations we decided a course of action and then went ahead. Altogether a very pleasant experience for my first haircut here. I went ahead and booked a return visit and will update when I have been there again.

Elise Baughman

I absolutely love how my hair turned out. I had an all over color and haircut with Stephanie. They got me out in good time and I loved the free hand massage. I am a hairstylist myself and they use the best products. I highly recommend trying this place out. Everyone there was super nice and friendly.

Mariam Greb

Nikki did a fantastic job on my highlights. I came in with a Groupon and felt like a long time customer. They give you the full treatment from hair to touch up makeup afterwards. Spent half my day here and fully enjoyed myself. Hair came out colored and styled beautifully.

Jennyrose Northrup

I had a wonderful time getting hair hair done here! Kristina is always amazing, especially with my wild curls. The location was beautiful and peaceful, I want to come back soon to try out their nail services in the spa!

Mary Howell

I have had a great experience at Enrapture. My color and style created a new look for me. I receive lots of compliments from friends and people that I dont even know walk up and tell me what a great style I have.

Sydney Otterson

Jesse is the best, he never does wrong. Nice laid back atmosphere and friendly staff!

Jessee Skittrall

Totally love the vibe of this place. Chill and friendly yet some serious talent

Nikki Dickerson

Nikki is fantastic! I highly recommend Enrapture.