Island Breeze Tanning & Spa

3440 SW 320th St, Federal Way, WA 98023, USA

Address:	3440 SW 320th St, Federal Way, WA 98023, USA
Phone:	+1 253-838-2180
Rating:	4.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 10AM–5PM 10AM–4PM

Location

Photos 1

Reviews 5

Emily Osipow

TANNERS BEWARE! I had an appointment this morning for a spray tan with the owner, Alicia. My family and I are leaving to go to warm TX for a week. After the spray tan I waited the 3 hours and then took a shower like instructed. I get spray tans several times a year, so I know exactly how to do the prep and post care. After I got out of the shower and patted dry I noticed streaks EVERYWHERE! It looked like a tiger attacked my back and all over my legs. Also, my under arms and knee caps were so dark they looked like they were filthy. I called immediately to see what I could do. I was told to come back with in the hour because Alicia was leaving. I dropped everything, woke my daughter from her nap, strapped my kids into their car seats, and drove there right away. She was on the phone when I walked in. I waited. Then finally she acknowledged me and took me to the back to look at the streaks. She was surprised, but told me to wait until tomorrow to see if the streaks would disappear. Since I knew I would be on an airplane when all these streaks were supposed to magically disappear I asked her what should I do if they are still there. She told me to e-mail her. I then replied, "Well, just tell me what I should do if these streaks are still there so I can be prepared as Ill be half way across the country." In front of my children Alicia all of a sudden yelled, "Well I can see this conversation is going NOWHERE!" Ill just give you your money back and you can leave!" I am normally not one of little words, but I was in such shock I stayed quiet even with customers waiting when I could have easily told them to run for their lives! I have never been treated this way. I was fighting back tears. I now have to wear long sleeves and long pants on my entire vacation due to this horrible botched spray tan. My daughters 1st Birthday is Saturday and I will not be able to wear the dress I had packed. The least she could have done was be sympathetic and apologetic especially since she is the one who either applied it wrong or mixed the formula up incorrectly. More importantly she is the owner. I will never ever come back again and will make sure none of my friends waste their time here either. Not worth the risk and horrible treatment when they mess up. Please take your business elsewhere!

dan white

Love tanning at this place. We have used Island Breeze on and off for 4 years when we need to tan. We have even moved to Auburn, and we will drive all the way here to tan instead of going to De$ert $un. Read their review... then go to Island Breeze... -Teresa & Dan

KIKI SCOTT

Best service!! best staff! I love that every time I go in its very clean, bulbs are bright and the atmosphere is amazing, they are professional and know what they are doing I give them a 10 :)

Alisha Hussey

I really like tanning here, its super clean and you can call ahead to hold a room. The owner is super friendly, and professional.

Trish Barney

Spray tans were great! Lasted a long time and didnt look fake. People were very professional and made me feel very comfortable.