Address: | 8420 S 190th St, Kent, WA 98031, USA |
Phone: | +1 425-251-5900 |
Site: | lincmove.com |
Rating: | 3.4 |
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Anonymous User
If you must use these guys keep an eye on them at all times. I have used these guys 4 times in the past 5 years for moves. On the 3rd move they were moving my stuff into storage and I had to leave them alone for a couple of hours while I went into town to prepare to leave town that evening for an extended trip. I was gone for a year, and upon return I found out they had stolen my new Xbox360 and vandalized my treadmill and dresser. I dont know why they would do it, I even bought them lunch that day. Maybe its because I drive a nice car? I dont know. Dont expect anything from their resolution process because its all smoke and mirrors. Its as if they were actually trying to cover up the crime. They will waste a bunch of your time and then just send you a pamphlet that says claims over 9 months old are not covered. So looks like the perfect scam for them. I made the mistake of telling them I would be out of town for over 9 months and them I had to leave them alone to make last minute preparations before going to the airport. I should call the police but I am sure they have got it covered there too, just waste more time and get even more angry and frustrated. These guys are rats, I had grown to trust them over the years but the second I left them alone they ripped me off and damaged/vandalized my things. Total trash.
LU
Luciano Albertus
Very Poor! Cheat! Liars! Lincoln M&S calculate their PRICE QUOTE based off an ESTIMATE (Not a concrete objective measurement) from an individual who visits your house and gathers information such as the number boxes, furniture, etc estimated to be loaded onto their trucks. This information is then entered into their software program that calculates the estimated weight and the price quote, which is strictly based from the amount of weight ESTIMATED. They then send you an email with the quote called a "binding quote," meaning once you agree to the pay the price and you actually had less weight (after they load and weigh the truck), you ARE NOT reimbursed the difference in price despite actually having less than estimated weight. This "binding quote" allows the individual to generously OVERESTIMATE the weight of your shipment, knowing well that the price quote is "binding." Im not an expert, but I have moved twice from state to state, so I have a good idea of how much my belongings weigh (from using other legit moving companies). In my experience with Lincoln M&S, my estimated weight was about twice than expected and the "price quote" reflected that. [My mattress and spring box only were estimated to be 400 lb. - as if made out of cement]
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Laem Xayvong
We needed movers to get us across the country and got an in-person estimate from Lincoln Moving. The sales pitch was good enough to get us to commit to them. They are an Atlas agent and are at their mercy. Any issues that arise will not be addressed and/or resolved. We dealt with Atlas with on issues surrounding where our beds were, when they were going to arrive (driver texted us to confirm delivery 10+ times), unprofessional movers that were handling our items, damages, etc. It was all justified by Atlas as normal business since the driver hadnt been home in about 3 months. This was the actual response by the Atlas team (claims specialist) after Lincoln Moving couldnt help. All after being spoken down to, blamed and lied to from Atlas. At any rate, save yourself the trouble and go with another moving company. Both Atlas and Lincoln will give you more headaches and gray hairs after taking your money.
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Ann Plotnick
The movers did a good job being careful with our belongings. Overall the process went smoothly and I was very happy with the job done. The reason I am giving this business a 1 star is because the final bill was 125% of the estimated amount. This 125% is the legal limit that they can charge over and above their provided estimate. This amount was not justified or explained so I requested a review of the charges before I paid it. The response I got after their review was that it was an accurate amount. Lucky for me the law limits the charged amount to be no more than $125% otherwise Im sure it would have been more. Lesson learned: 1. Plan on spending $125% of the amount estimated; 2. The "Bill of Lading" information means nothing; 3. Any review will most likely result in no change other than to attempt to make you appreciative that its only $125% over estimate.
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Barb Willbrand
I am with another Moving Company located in the Midwest. We performed services for a shipper in our area and were to invoice Lincoln Moving for services. This shipper was a military member and Lincoln was receiving payment from the Military and should have been paying us. We have been trying to get our payment from them since December of 2015. They owe us $3284. I would advise anyone looking to move to use a different company then Lincoln. We are not the only other moving company they are not paying for services provided. If I were to be moving, I would have grave concerns about the integrity of the company. Be ware other moving companies if Lincoln asks you to supply services for military members or other shippers. It will probably be on your dime!!
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Sarah Hsu
On Monday, 6/12/17 movers completed moving everything my friend owned into the truck but they left the key in the truck running so someone drove it away along with all of my friends belongings. Police report was filed and truck was found 2 days later but it was empty. My friend had insurance but no insurance will ever replace the memorabilia she had. Do not use this company. The movers were unbelievably negligent!!!
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Nathalie Turner
Still waiting for my stuff and no ETA. They loaded the truck a week ago. My items are still sitting in the moving truck at the place of origin. I cannot get an ETA for my items; Tara keeps telling me shell "know tomorrow," and then I have to keep calling, only to get the runaround and no ETA. I am disgusted and need my stuff. I cant believe the truck hasnt even left the origin yet!
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Martin Mape
We just had an extremely good experience with the packing and loading of our shipment bound for Ontario, Canada. Tianna and Raymond did a great job. Courteous and efficient is the best way to describe this team. Thank you.
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caren dolman
They have thieves working for them if you are desperate enough to use them make sure a fellow names Kenneth Steinbach isnt on thecrew he is a thief and has been fired numerous times for it then rehired
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Dan Gleeson
Victor and Tiana were awesome they were very helpful very courteous and helped out with any problems that I had. And had no damage whatsoever. They should be promoted.
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John McLean
These guys were great. Took extra care with my furniture and finished an hour before expected. Will definitely use them on my next move!
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Kali Stretch
Idiots had boeing vehicle parking blocked for a half hour. The unload/load area was literally within 20 ft of where they were parked.
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Brittney Northrop
Movers were Tianna and Nicc--they were very quick and professional and took great care of my stuff. Id definitely recommend them.
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Jason Werschkul
Raymond and Tianna are awesome, they are quick and careful. Very thoughtful and safe with our items. I highly recommend!