Address: | 3000 196th St SW, Lynnwood, WA 98036, USA |
Phone: | +1 425-775-3571 |
Site: | wa.aaa.com |
Rating: | 4.2 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed |
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Sam Mi
A few weeks ago I stopped into the Lynnwood location and asked to speak with a Travel Agent. I met with an Agent by the name of Amy Norton about options of a family vacation to Punta Cana and cruises in the Bahamas. This was my first experience with a in-person travel agent and it was truly AWESOME! She was very kind, considerate, knowledgeable, professional and had genuine passion about being a travel agent. After taking home the information and options she provided to me, I went back to Amy approximately a week later. She remember me and the information she had provided to me in my first visit. She went out of her way to find additional information about the hotel and other amenities provided by this property. Without any hesitation I purchased my travel package for my family through Amy. I am sure there are other great agents in her office, but my experience with Amy was TRULY AWESOME and I recommend her to anyone thinking about booking any type of travel. THANK YOU AMY!!!!!
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Bob Ornellas
Long time member, 1st. time user, started with "Amy" by telephone, After laying out out wants/needs, she immediately impressed me with her professionalism, and anticipated our needs by making excellent and great suggestions( we oldsters, tend to forget) anyway, we were aware, Amy was going on her scheduled day off yesterday( June 16. Tuesday) we drove over to your great and very well organized new location, was introduced to a "Bill ", Travel Counselor, To be kind to him, He was not anything like Amy. Maybe making that comparison is unfair, But he totally unprepared, to handle most of our questions, yet he was working on files prepared by Amy. We almost left, but we needed to lock in" costs etc.Maybe we should have gone there on another day, when Amy returned. Please do not post publicly, Keep this inhouse. Regards/ Bob & MaryElizabeth Ornellas
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Richard Kikuchi
Having viewed the excellent article in our local paper about the upgraded AAA facility, we visited the store to plan a driving trip to some of the National Parks in Utah. Lianna P. was most helpful and we were very appreciative of her time and the information she provided about driving routes, how to book AAA approved rooms, which cities to stay in, and which guidebooks to purchase or get from AAA. We loved the book selections, the clothing, the travel guides and maps, and the help downloading the AAA phone app. We are also considering upgrading our membership to include 100 miles of towing. Thank you AAA--we consider you our partner in travel!
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Kathy Henkel
Couldnt have been more satisfied with my latest visit to AAA in Lynnwood WA. Asked for driving direction recommendation for upcoming in state trip and was helped immediately upon entering the office. Agent advised and then prepared a triptic for me in a very quick amount of time. I also obtained a couple of tour books for our state and Idaho and was still out of there in record time. I have been a member for 46 years and wouldnt be without it. It is such a comfort to know that help is always just a phone call away. Thank you for so many years of security.
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Martha Andro
I have been working with Charles Tobin for a number of years. My daughter and her husband also work with him. He is always efficient and reliable. I will refer him to some new drivers today as I very much appreciate his follow -through. He provided options for us and does try to steer our decisions. He is a great advocate and teacher and explains everything you need to know to make a good decision. If you need a great agent for homeowners, rental or car insurance give Charles Tobin a call at AAA in Lynn wood, WA .
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Valery Spivey
We have had AAA for years and we have used it numerous times for road trips and travel information. Recently we were discussing the merits of a road trip to Las Vegas and surrounding area as opposed to flying and branching out from there, well Jennifer Houghton AAA travel agent supreme talked with us about maps and where we could stay but she also posed the flight/hotel scenario and came up with such an amazing deal we just could not pass it up! Thank you Jennifer!!
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Debbie Sitar
Dont go here expecting to buy Disney World Tickets. I waited for about 20 minutes for 3 people to try to figure out how to get them and left without tickets....the one person who knew how to get these tickets was away! And there were at least 5 staff there...No one knew how to do this!! One of the employees was very rude to me, long brunette hair and about 25 years old. I hope she doesnt treat her mother like that!
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Cibyl Kumagai
At the new AAA Lynnwood location I received excellent assistance with discounted senior airline reservations, car rental reservation, maps, Tour Guide Books for the states I will be traveling through in June 2015. Because of all these benefits and the emergency roadside assistance as well, I have been a member of AAA for over 50 years.
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Virginia Kerr
It is a lovely store, full of "stuff" that I either needed, didnt think of, or lusted after. Wonderful book / map selection. the store was busy, the representatives busy, however, 3 of us had to wait to spend our money at the cash register. This is a no no..... need a register person....."shell be with you in a minute" doesnt do it.
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Roxan Garcia Carrasco
I have used AAA Travel for the last 4 months and have always gone to Megan, she is so effiecient and thorough manner. I was hoping she would be there longer but was recently informed that she is gone so I will have to find a new agent. But I will still use AAA Travel for all the arrangements I need done.
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Danielle Massie
When it comes to preparing for upcoming travels, Ive come to rely heavily on AAA Travel, specifically my agent Alicia. She has helped me many times find the best deals on car rental, hotel and flight. Besides responsive, professional help, perhaps more importantly, I trust her advice.
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Stallowned35
AAA is the only way to book a complicated agenda. Very accomodating to your needs and sensitive to your changes and criteria. Knowledge of the latest "other stuff" like insurance and location to trains, etc. Lynnwood office is clean, professional and friendly to book trips.
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R B
We walked in ready to drop 3-5k for a cruise but the agent assigned to us was a snot. It was almost comical - we wondered if there were hidden cameras somewhere! Ari Kumma, thanks for the card. Well use it to pick our teeth. One star is too much for you.
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Haydon Riley
I came in and book my travel plans for my upcoming trip. I work with Lisa Eckhart. She was very professional and courteous to my needs. This was my very first time using this travel store. I will come back for sure on my next travel plans.
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Geraldine Friend
We use to go directly to Kathy but she is retired so we now go to Alicia. Shes great!!! On our last cruise I called her told her what I wanted and she got me a better deal. The cruise was fantastic and a great big "THANKS ALICIA".
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Connie C
The staff was wonderful! First time booking a trip with my little one. Amy went above and beyond to make sure we were seating next to each other on the to and from flight. I will be definitely be using their services again!
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Russ Vandenbosch
The service we experienced with Alisa at AAA was first rate. Everything went smoothly for us from flights to lodging and car rental. Thanks for the great work!!