Address: | 4301 E 4th Plain Blvd, Vancouver, WA 98661, USA |
Phone: | +1 360-696-4081 |
Site: | wa.aaa.com |
Rating: | 4.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Rusty shackleford
So I moved from California a year ago and paid for my aaa out there. Then I move to Washington and they gave me the new number and acknowledge my address changed. The Triple A in Vancouver never sent me a new card they never sent me a bill in the mail and my membership got cancelled. I paid over $200 first service they didnt even really give me I thought I had it this whole time for the last year and then I come to find out they never transferred it they never transferred my membership and then you cant have a membership and not live in that state that you have a membership so technically I never had a membership I moved from California to Vancouver and I didnt have a membership now I only thought I did because I paid for it. Then when my membership was cancelled it . and never mailed me anything to renew it so now I gotta pay start up for you again. That sucks I paid over $200 and was driving around the Northwest thinking that I had triple A and it could have gotten a flat tire got in my car stuck and they wouldnt have come to my rescue and I would have thought it had it and truthfully they just took my money and didnt provide the service they had said they would provide. Im thinking about taking them to court and suing them for that. With a California membership number living in Washington. What a crappy company also what they dont tell you is if you travel and there is no Triple-A there is no Triple-A and you get stuck you get stuck
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Randy Perry
Tanya was very helpful and knew what she was talking about regarding rail passes for Europe. I had been trying online to purchase my own thinking how easy it was. But then when you are doing things on line not everything is explained. Example, my idea of a rail pass was to show up show my pass get on the train. But that isnt completely true, I need reservations as well on some of the trains I may be taking plus a fee associated with those reservations. So when the time comes I will go see Tanya again and pay for my passes plus set up reservations.
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Susan Saul
I visited the store to purchase another set of Eagle Creek Packing Cubes and obtain a street map for Phoenix. The Eagle Creek Packing Cubes are awesome for keeping clothing organized in luggage without adding weight or bulk. I appreciate not having to drive to Portland to purchase travel items. On the other hand, the Phoenix street map did not have a detailed enough scale to show the streets we needed. I have subsequently learned that there is a separate two-map series for Phoenix that would have met our needs, but it was not offered.
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Maureen Finn
Each and every time I have contacted AAA and speak to anyone or email a specific person for vehicle rental, I have received excellent results. I have had to have rental vehicles several times in the last several months and even called in the morning and had a rental vehicle waiting for me at my destination when I arrived. They are truly professional and do a fantastic job. THANK YOU AAA VANCOUVER!!!!
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Dan Sockle
From helpful books, brochures and maps to exceptional service from AAA when our new motor home broke down in the middle of an 8,000-mile cross-country trip last year, we have had nothing but the best of customer care both locally and nationally. I want to especially single out David Minor in the Vancouver office as always going "above and beyond" regarding our every travel need or question.
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Cindy Cooper
My husband and I are planning an Alaska cruise for our Anniversary in September. So far everything is going great with Cindy as our travel agent helping us plan everything. We have to meet with her late in the day because of our schedules for work, and she is so accommodating. We are super excited for our trip!!! Thank you AAA in Vancouver and Cindy for all your help in the planning!!
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Nicitha You
Jenifer Harris, AAA Travel Agent, was very helpful. When I encountered issues, Ms. Harris took her time to explain and made me comfortable to work with her. I feel very fortunate to have her helped me with my cruise plan to the Eastern Caribbean this upcoming September. Jenifer, you are awesome!!!I Many thanks!!!
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Ray Harrison
Just booked an 11 Day Alaskan Cruise Tour for our 10th Anniversary for next June. :) Jenifer Harris was awesome and got us everything we needed to make this a memorable cruise. Thanks fro all the work you did for us and look forward to working with you again the in future. :)
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SpruceSculptures
BAD. Seems after going thru the main insurer and getting sent around the world, I finally get to the right place and have to leave a message and my (already for years) agent isnt bothering to return my messages for a quote on more insurance. Guess I need a new agent.
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Karen Belland
Recently booked a cruise for April-May. Jenifer Harris is great. Very helpful. Also my Daughter and I just booked a trip to Disneyland in October for my Granddaughters 5th birthday. Sara was so helpful with arranging that trip. I am very pleased with AAA Vancouver.
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Shauna Geiger
Dave is awesome! He was so helpful and patient helping my family plan a spring break trip. He had a lot of great ideas and I appreciate his expertise. My parents have use AAA for decades and always go through days. Thank you Dave!
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Mike Harrington
the experience was great, she did everything she could to help plan our trip to Alaska. Set up the trip ticket, provided maps and all the travel books Id need. The customer service makes me glad I belong to AAA. Marilyn Davis
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Taggart Howland
They DO NOT support disabled vets. I will be seeking other avenues for similar services. This is a travesty to all our vets that served our country in a time of need. Particularly the ones drafted into the military!!!
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Suzette McGraw
"My experience with Mr. Minor, AAA Travel Agent in Vancouver, was excellent. He not only helped with my request but also offered additional help that I didnt know I needed! Suzette McGraw"
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Ed Rush
We were very pleased with the Vancouver store. They were pleasant, informative and paid attention to every detail. They will be a big part of our next trip.
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Gary Fulmer
We booked a cruise through Tanya and had excellent service. She handled all the details even pushing back on the cruise line and airlines for better options.
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Dan Berger
Having a subscription to their included services can be useful at times, but some of their additional services, such as insurance, can be way overpriced.
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Norman Rindal
The staff treated us with care and respect. They were efficient and answered all of our questions without delay. They did a great job.
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Brian Skinner
They helped me out in a very professional manner and made sure I understood everything for my international trip. Many thanks ---
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Bonnie Etson
I have worked with Audrey Donahoe for 2 vacations this year, and it was fantastic. Thanks for all your hard work
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Roger Rochester
They done good, except for annoying me with requests for a review, like a little girl pleading for approval.
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Karen Kohler
My visits to AAA are always perfect. Everyone is friendly, knowledgeable, and helpful.
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Frank Clark
Fast and easy enrollment the staff was friendly I got in and out fast
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Annie Palmer
Everyone is always welcoming and helpful!
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Tom Silva
Positively Excellent!!!