AAA Sonoma

Address:	650 2nd St W, Sonoma, CA 95476, USA
Phone:	+1 707-528-5900
Site:	aaa.com
Rating:	4.8
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 8

Reviews 7

Brenda Smith

Horrible Service at AAA Sonoma,Ca. After calling AAA customer service and being told that I could renew my car registration even though I was late on my 10 yr Premiere Roadside Card, I went to the Sonoma office, and I had not one, but two AAA Sonoma reps, including the manager, refuse my renewal. After the refusal, I was puzzled. So I went back to my office and called AAA customer service again, to hear the same info as before. I returned to Sonoma office,demanding to speak to the manager who insisted that this was not possible. By phone I made them call a AAA customer service rep while I stood there, who explained the grace period to Sonoma reps. Shameful to have such untrained and unknowledgeable workers in Sonoma represent AAA, inconveniencing customers and also having extremely foul attitudes. Juana Contreras and manager Jackie Ewing, who said, “Ill put this through this time”, regardless of what the policy is, need serious Product and Customer Service training. AAA you deserve better employees.

Ruth Bridges

Best alternative to driving to Santa Rosa, Napa or Petaluma for basic DMV services. How can that be less than 5 stars??

omelij omelij

People are so helpful! Great place

Maurice Murry

Friendly people and quick service

Priscilla Daniels

Great service, nice agent, Alicia

Bob Whitham

Always helped me

carlos sepas

Great service