Address: | 14665 Horseshoe Ave SW, Port Orchard, WA 98367, USA |
Phone: | +1 253-857-2022 |
Rating: | 1.2 |
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kelsi foster
I read these reviews before I went to meet her, but I try not to judge based on someone elses bad experience but give it a try and create my own opinion. Sue was great when we went to meet her, we talked for 1 hour and she seemed to understand what we needed, my daughter enjoyed going there, but after awhile we couldnt do it any longer. We drove to port orchard from bremerton everyday to drop her off at daycare. First day of care I had to wake her up, she knew what time we would be there, but still was not awake. Didnt think much of it, every time I worked early I would have to knock and wake her up. There was only 1 time she was up and ready for me. (Please note my daughter only arrived 15 minutes before the other kids) I started getting a pretty bad feeling when I went to pick up my child, who was not at the daycare. I stood in her house asking her a few different times where my daughter was. Finally she said she sent her home with my emergency contact (Which was fine, no big deal) but never called to let me know that she was leaving. She said she sent her home because she had head lice. Over the next few days I was told she still had head lice. When I checked her hair, and had 3 other people check it, we couldnt see anything. So I finally took her into the doctor who checked, nothing in her hair at all. I let Sue know this and brought her back to daycare, I pulled into the driveway and was told she was closed because she now had the said head lice. No warning, no letting me know ahead of time she was closed. I hadnt heard from her in a few days so I sent her a text asking for a refund for the day she had closed, she was pretty rude when she told me she was there and I was the one who hadnt been showing up. She never got back with me to let me know that she was open again or the problem had been taken care of. Needless to say, my daughter never went back there again. I thought this was my fault or something maybe I expect to much but we have had no problems with our current daycare provider when it comes to lice issues, or anything else. I would never recommend her to anyone.
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Myranda Ringler
She was watching my one year old for one week. Early mornings, she knew what time Id be there, yet was just waking up when we arrived. When he was picked up clothes, face and hands were always filthy. Every day when I changed him after returning home, there was poo left on his bottom from a previous diaper change. She wasnt feeding him what I brought, including the formula/fortified cereal. He was only getting one nap a day because of the older kids there (hers). He came home one day in a diaper that wasnt his (I buy him Huggies size five... he was in a parents choice size 4) She wasnt sending him home with what I sent him with.... and at the end kept one of my Dr Browns bottles and claimed to have sent it home with my mom. Had todig his bottle outbof the chair one afternoon when being picked up. Lost multiple pairs of socks, a pair of pants and a sweatshirt. He got sick being there, when I talked to her about all of the above and asked her if she used lysol on the shared toys, she acted offended. That evening I got a letter in his backpack stating that care was terminated that day. No notice. Also refused to give me a copy of the agreement I signed after terminating care with no notice. Refers to herself and her guy as "Aunt and Uncle" to the kids... All in all, very disappointed and from the looks of the other reviews, doesnt seem like Im the only one.
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Charnie Lane
Wow, Its helpful to feel vindicated when reading these reviews. I too think that Sue is a nice person Im sure, but I had talked to her about my temporary "odd" schedule she never seemed to be awake/ready for me when I came by. She said my daughter had head lice and I checked her multiple times and even treated her when I couldnt find anything, still no headlice. My daughter has dandruff pretty good on the top of her head and I asked Sue to show me what she thought was lice, and it was her dandruff. Jeez! I then started a job with "normal" hours and I show up to drop my daughter off on my first day and Sues daughter answered the door saying that her mom is sick. I almost lost my job on the first day because of this! She said she sent out a message and that was a total lie. I never got one. Kids were always plopped in front of the TV. Some sketchy looking dudes hanging out too. I urge you to look elsewhere.
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Brandy Ehrenheim
Sue is such a sweetheart. She is very loving, kind, treats the kids like they are her own, and loves to take them out on adventures. That being said.... She has some major communication issues. More than once my husband went to drop off our son and she simply wasnt there. We never got a phone call. Not a text message. Or e-mail. Or Facebook message. Nothing. She would always claim "Oh you didnt get the message? I sent out a message...". I asked her several times to please call me. Please dont send me a message. That way she would know that I got it. She would continue to not call. She was admitted to the hospital 2-3 times in the short month and a half or so that my son went there. Like I said Sue is an absolute sweetheart. Just be prepared to be tolerant of some pretty important things (if your job expects you to be there every day and not call in at the last minute).
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Anonymous User
I need care for an infant in Aug for less than 5hrs a wk. I spoke w/Sue owner a couple of wks ago. We set up a mting at her daycare for today @4:30pm because I work in same town @6pm. Mapquest directions were incorrect. I called her hm. She was not there. DH gave me directions and Sues cell#. I called her. She said she thought I was to be at her hm at 11:30am and since I was a no show she filled my spot. REALLY? It was very clear when making appointment I would come in eve prior to my wk not in the afternoon! Very disappointed as she sounded very nice and on the ball when spoke w/her. I am glad I know this now and would never trust her w/my child!........not a way to run a business! Poor exp! Would NOT recommend!
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Sachia Blucher
It was hard to get ahold of her when I first came to the area. I filled out all the requested paperwork and when I tried to had it to Sue she told me to put it on her recliner. Needless to say she lost it and when my mom asked for tax info she refused to give it since I didnt fill out the paper work. I only had my child there for a month. The other issue I had was the house seemed way too small for the amount of kids she had in the house.