Charter Construction Inc

Address:	980 S Harney St, Seattle, WA 98108, USA
Phone:	+1 206-382-1900
Site:	chartercon.com
Rating:	3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 84

Reviews 7

Rohan Joseph

Charter construction is run by dirtbags. Charter has been the GC for the remediation project at my condo (The Gallery in Belltown) since last October (2015). The work involved coming into each unit for roughly 5 weeks. There were repairs behind our washer which required them to move the unit in/out each week. Additionally, there were repairs at the window wall. Shortly after completion in my unit my washer had a failure and flooded my unit ruining the floors (which now need to be completely replaced). After investigation it was found that one of the water supply hoses was severely cross threaded and the cause of failure. Now, our buildings HOA Board and the Construction Manager reasoned that only Charter could be at fault for this issue and asked that they assume responsibility of our damages. Yet, Charter refuses this and has continually said not our problem. Additionally, Charter booted the restoration company from mitigating the flood and did nothing. The restoration company came back at our request a few days later, assessed and noted the place was still wet and had Charter properly mitigated the flood, then we would have been able to remove all the heaters that created unlivable conditions (we had to move out during this). Additionally, when the heaters were finally removed we moved back in, tried to open the window (that was recently worked on) to expel all the heat and found it was stuck. Yet again Charter refused to help us until I called a senior manager to complain and only then the next day did someone come in and pry it open to find that it had been improperly repaired and hence why it was stuck. I am one of many owners in my building with problems with Charter. Yet they dont seem to care, if they are coming to your building or your building is considering using them for a project fight with all you can to stop it. These people came into my home, damaged it, and now my wife and I are stuck with a complete mess and no help. THIS IS A TERRIBLE COMPANY, DO NOT HIRE THEM, IF THEY ARE ALREADY WORKING ON YOUR PROJECT DO NOT TRUST THEIR WORK!!!!!

SP Lord

Stay away from Charter! This company was subcontracted under Bales to do a repair to a window/siding leak near our fireplace; they charged us for it and told us the repair was complete. Then when the wall releaked again they told us they had informed us the repair they did in the first place was actually incomplete and that we should have called another company to finish the job and caulk (they of course never told us it was incomplete; why would they leave a job half finished??). Then when we asked them to come inspect the wall that re-leaked they said it had resaturated to 56% (compared to 3% in dry walls around it); they said indeed it had leaked again where they had repaired and they would follow-up. Then a week later I got a call from a different guy at the company saying that they never actually saw a leak where they had repaired before and the wall was "as dry as a bone". These people are shady and dont take responsibility for their work. I am filing a complaint against them with the BBB and their insurance but DON"T WASTE YOUR TIME.

Van Hovey

These guys laminated the floors on the vacant condo below us on a Friday and left all the doors and windows locked forcing US to breath the solvent fumes. Even with all the windows and doors open (during the winter time) we still could not escape the fumes. Even our filtered water had to be dumped. Then on Monday I inform them of the problem and they do NOTHING about it for two more days. On Wednesday I throw a fit and insist that I will call OSHA if the problem is not dealt with (by leaving the windows open). The managers (Lonnie) then tells me the fumes arent toxic and that they cant leave the windows open because they leave their tools in their at night. I cant believe I had to tell them to remove the tools if they were concerned about them being stolen (BTW, this is on the OHSU campus), but that we shouldnt have to suffer the fumes from their work, toxic or not. Simply put, these guys DO NOT care about the health of others.

Frank Farmer

There is nothing ethical or Heroic about this company in anyway. There people are lazy, over promise, often verbally, and under deliver, in providing the service they are contracted for. There Project Managers are very rude, and often make excuses about why there was no one at the job site, or why they couldnt return a simple phone call, and have a reputation for not paying the vendors, as they are demanding monies from the people who hire them to do the job they bid on, and contracted to perform. I would not recommend working with this company, as they have proven to not provide the work they are contracted to perform, nor will it be done in the timely manner that has been agreed upon in writing, delaying you from opening your doors to do business.

Reuvein Mahdavi

Charter Construction built my family the most amazing custom home on Mercer Island. We absolutely Love it. Their construction Services include remediation, restoration, reconstruction, commercial building, and custom homes. The team that worked for us was honest and professional and did exactly what we asked for. Yes, the project had some stumbling blocks, but it wasnt anything Charter couldnt fix and when all was said and done, we got what we wanted and we are so delighted in the experience. This year, I plan on remodeling another home with them and the project will be my dream home and I wouldnt trust that with any other company after what they did for my family. Thank you

Rand Jarman

Worked for the company. The people that do the actual work dont get enough credit or Raises for the work they do. They are soldiers working themselves into a short exsistance.

Susan Rivera

Its just Great..!!