Address: | 5680 24th Ave NW, Seattle, WA 98107, USA |
Phone: | +1 206-430-8454 |
Site: | seattle.fitness19gym.com |
Rating: | 4.2 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM 8AM–6PM 8AM–6PM |
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Dustin Helgeson
I never really used my membership much as I am not much of a gym person. The facility is pretty clean and the machines seem to be well kept up. The staff always were friendly and seem like they really enjoy working there. So my experience using the services was good. And the price is great as well. However - the reason I am giving this place a one star review is on principal. I cancelled my membership because I just wasnt using it. It wasnt a convenient location for me. So basically I cancelled during the month where yearly membership charges are made, which I didnt didnt realize until after I had cancelled and was charged for my last 30days + membership annual fee. (and they didnt tell me about the annual fee being charged when I went in to cancel in person- nor was it on the cancellation paper I signed.) When I called to ask for a refund, the woman I talked with was sympathetic (and I can appreciate the position that Fitness 19 upper management decisions puts her in) but reiterated many times that because I signed a contract with a 30day cancellation clause, she couldnt give me a refund, and wouldnt do anything. You she basically admitted to me that the organization doesnt care about what is right or good for the customer or about saving face (my interpretation) and that even if she did talk to someone higher up that they would say the same thing and quote the contract. Are they within their contractual rights to charge me these fees and refuse to give me a refund even though I havent used their services in over a year? Yes, they are, and naturally its my own da*n fault for not using my membership and wasting my money. So yes, I basically did this to myself. Its not really their fault at all. But could they throw me a bone here? Loosen that fancy tie and portray a small kindness? I invite Fitness 19 to contact me with the number they have on file if they would like to throw me a bone. This probably wont work, but I will likely alter my review if they do. Forgive this very yelpy review!
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Kimberly Schweigert
After being a client for over 3 years or whenever this facility opened in Ballard, I called to discontinue my membership and was told that I had to stop in or mail in a cancellation letter. I do not live in Ballard any longer and asked to be able to simply email or fax in a letter of the same effect and was told that was not possible due to their policy. I find their system of allowing clients in good standing for numerous years to not have access to a simpler way to terminating a contract with them unacceptable. They have no issues with taking an auto payment from my account monthly but they cannot allow me to fax or email in a letter to discontinue with their membership. It feels like Fitness 19 makes it extremely difficult to discontinue membership so most likely people put it off to not have to deal with their outdated policies. I am extremely disappointed with Fitness 19 and the fact that they are not more up to date and easier to work with for discontinuing my membership. I understand policies are in place for a reason but in most cases if it is NOT life or death exceptions can be made for the customer. After all that is what I have been for all these years!
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Kerri Molczyk Wingert
Positives: I got a great deal ($7/month), but quickly lost interest. Its not a busy gym, so youll never have to wait for equipment. Probably a good gym for you if you want a low-energy exercise program. (They have a "Silver Sneakers" program for 55+.) The place is only a few years old, so the equipment is pretty up-to-date (except AV equipment -see below). Negatives: The staff turnover is pretty high, and only one "class" is offered at 11am. The TVs dont have real cable, so if your motivation to go work out is some quality tube time, this isnt your place. The sanitation spray is tied down, so who knows when the machines actually get wiped down. That said, it was $7. Ive saved up enough to join a real gym so will be dropping my membership pronto.
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Tyler Lucas
They require cancellation in person or by mail. When I asked why, I was told that a signature required because of law. Additionally, they require 30 day notice of cancellation, so youre charged an additional month when you want to cancel. This is clearly a policy that was created just to make it difficult to end the subscription and grab more money.
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Christine Chan
Hours arent conducive to working out when you want to especially on the weekends! 6pm, really? I also moved farther away and just tried cancelling my membership and they are making me come just to cancel. You get what you pay for I guess :/
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Martin Butler
Great gym, lots of machines, Ive never had to wait. There is (limited) parking right downstairs, although you still need to walk out onto the street to get to the gym since its a shared business parking lot. Id recommend it.
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Austin Bonnes
Great price for membership, with a clean and well lite space. There is a small locker area and they do not promote cleaning the machines once you are done with them, but they do provide cleaning spray for it.
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Jc Cooper
Gym is whats to be expected for the low monthly cost. The only issue I have is that they close at 6pm on the weekends???? What gym closes at 6pm on a weekend?
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Jimale Duale
Such great experience. Have to go their and appreciate the machines they have in use there, Really like the variety of workouts
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Nancy Nganga
Very welcoming stuff and good price of exactly what I need!!! Hope they will adjust Saturday closing time coz 6pm is too early.
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Martin Wilson
Good variety. Pete is a great personal trainer. Been using him for the last month and I feel better than Ive felt in years.
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Bryce Kolton
Cheap, simple, great staff and very clean facilities. Has two rooms, a front dedicated to cardio and back to weights.
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Patricia Harries
The staff is always friendly and the price is most definitely affordable. Just wish that there was more parking!
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Kurt Hynes
Its a great practical, low cost gym in Ballard. They have a decent amount of equipment and the staff is great.
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Candi Goza
Being sick for many years my body has not had any exercise in a very long time...I felt comfortable here
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William Cook
Great place! Best bang for your buck! Theres a huge selection of workout options and the staff rocks!
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z. spinney
Ive recently begun training at this gym. So affordable and its really boosting my self-confirenze!
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Matthew Hopkins
Cheap prices, has everything you need to lift. Very basic bit you get what you pay for.
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Nick Ripley
Current member. Super happy with the place. Clean, friendly staff. Very affordable.
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Ian Follett
Its a decent gym with very low prices. There are changing rooms but no showers.
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Josh Gerak
Best deal for gym in town, great staff, super clean, whats not to like?
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Alanna Ho
Its ok, but I find the machines arent always in tip top shape.
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Victoria Edwards
Incredibly well equipped gym? for $20/month? No more excuses!
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Ken Maeland
Great gym, clean good equipment and friendly staff.
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KFCTRIHARD WATERMELON
Fair price, friendly staff, has everything I need.
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Kyle Lawrence
Great staff and knowledgeable personal trainers.
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chris nelson
Small place, but its cheap and gets the job done
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captain fundi
Everything about this gym is awesome! i love it
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Mac Heia
Easy to get to, cheap and friendly
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Christopher Tse
Cant complain for the price!
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Thinh Van
Very good, no-nonsense club.
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Chiara Lauricella
Cheap and nice place
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James Snow
Good free weights..