Address: | 2710 S Yakima Ave, Tacoma, WA 98409, USA |
Phone: | +1 253-200-1173 |
Site: | nlcabinets.com |
Rating: | 5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM Closed |
MA
Malissa Moore
I was extremely disappointed with my experience with New Leaf, especially after seeing all the 5 star rave reviews. We are building a new house and needed cabinets, counter tops and installation for our kitchen and bathrooms, all of which New Leaf provides, so I was initially excited to find them. I spoke with one of their reps and emailed over our house plan and several photos. I then met with the rep the following week to pick out products and go over details of what we wanted. We then scheduled and appointment for the following week for a presentation of the design. When I came for the presentation meeting the plans were incomplete, only abut half the rooms done and the only pricing provided on those was for cabinets, not the counter tops or installation as we requested. Needless to say I wasnt too impressed, but decided to give them a chance to complete the bid, given all their GREAT reviews and all. I was promised multiple times by the rep that I would have the completed bid "in the next hour" and "Ill send it right over". After about 3 weeks with no finished product contacted the company to inquire about working with another rep, I ended up speaking with one of the owners, Shane, who assured me he would get it taken care of. I was told I should have the completed bid by the following Monday (3 days), but did not get it. I received and email on Tuesday saying my mudroom was more complicated than they thought, but I would have the bid by the end of the day. On Thursday afternoon, now an entire month since I first contacted them I still did not have anything. We cancelled and went with another company.
AD
Adam Coleman
New Leaf recently completed a kitchen remodel on our home in Tacoma. From beginning to end Rob and his team did great work. My wife and I have done several extensive renovation projects ourselves and this was the first major project in-which we used a contractor. Due in large part to our experience, we have very high expectations when it comes to contractors and Rob and the New Leaf team did not disappoint. The team was always professional and courteous and Rob consistently went out of his way to answer all of our questions which were likely significantly more than most of his clients. Like most major renovations, there were a few hiccups along the way and Rob handled them superbly. In addition, Rob stuck to his estimate even though he probably couldve justified including some additional charges due to a couple of unforeseen issues. In the end, the kitchen turned out beautifully and we are very grateful to Rob and the team at New Leaf for their help in giving us a dream kitchen that has significantly improved the livability of our house.
JU
Justin Kush
Me and my wife went to new leaf to get our counter tops made and installed. Our sales rep was Rob. I was remodeling my kitchen myself and told me everything that need to be done so that the counter tops didnt crack or break. He took the time to get me like 5 different quotes because we couldnt make up our mind. He worked with our schedule to get done when it was convenient. There prices arent bad when we shopped around. One of the other places we got a quote from was 1500 bucks higher for the same surface. I would definitely go back there again. In fact I plan to when its time to get my tile done, because my house is still a work in progress.
KA
Kayla Cofer
My husband and I were on the hunt for a kitchen countertop and after being told it would take MONTHS for a countertop to come in on the Kitsap Peninsula, I started to google places and came across New Leaf... and we went in the very next day and met with Katie and we pulled the trigger and now two weeks later we have a beautiful countertop. We could not be more pleased with the experience we had with New Leaf and the install guys. Thank you New Leaf for making it possible to have the kitchen done before we pop this baby out!!
DA
Daniel Gildersleeve
Wow! Robert and his team really know their stuff. I first came in not knowing much more than their good reputation from a friend, but am now a customer for life. They not only helped me figure out what I was looking for, but their design team made it a lot less stressful than I had imagined a kitchen redesign could be. Some of the best work Ive seen of its kind. From idea to design to final product, I could not be happier. These guys can deliver---I highly recommend!
AM
amk315
Amazing service!!! Out of all the cabinet places I went to, New Leaf was the only one who seemed to really want my business. They were courteous and kind and really spent a lot of time with me discussing my project and answering my questions without making me feel rushed or pressured as I did at some of the other cabinet stores. The cabinets arrived on time and their installers were clean, timely, and all around amazing. Wish I had found these guys sooner!
JO
Jon Sawyer
If you are looking for not only the highest quality work but the most ethical, professional, and incredibly wonderful crew, New Leaf Cabinets and Counters are the best! Shane, Robert and their team remodeled our kitchen (a 24 year long overdue project) and were on time, on budget, completely up front, and extraordinarily meticulous. Their work standards and quality is impeccable. They have our highest recommendation!
JO
John H
I had a wonderful experience with New Leaf. They were very knowledgeable and helped me pick the cabinets and countertops that I not only liked but that worked best with my home. On the install day they were timely and courteous while working hard and it felt like they were in and out! Im not used to having great experiences with contractors so this was nice. I would definitely recommend their services.
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Jes Mitchell
I bought my kitchen cabinets from New Leaf 2 years ago and couldn’t be happier. I got 3 different quotes. New Leaf not only gave me the most for my money, but they were extremely helpful during the design and selection process. The cabinets and counters (quartz) have both held up well despite the wear and tear from my family and pets. Highly recommended.
KA
kate tegeler
So helpful in every step and they are invested in the community. I had a hard time figuring out what colors to get as most of the kitchen was done, they have a good eye for design.
CA
Candace Shattuck
Love the staff here. Katie is so personable and helpful, very knowledgeable when it comes to designing. She really excels in customer service. A true joy to work with!
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Brian Munoz
Rob and his team Alex and i cant remember the other guys are outstanding professionals. Willing to go the extra mile to make everything perfect
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Steve Shattuck
Bought bath cabinets here--Katie was able to match existing kitchen cabs even though they were done a year ago.
JA
Jason Tyler
Good quality cabinets fair pricing.