Office Depot
| Address: | 3330 S 23rd St, Tacoma, WA 98405, USA |
| Phone: | +1 253-572-6595 |
| Site: | officedepot.com |
| Rating: | 3.9 |
| Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
Location
Photos 61
Reviews 41
MI
Mike Wilhelm
Where do I even start? I paid nearly $100 up front for 2 foam board posters. Marketing materials for business nearby. I was told they would be ready the next afternoon. I arrived at 4 and was presented with crap, bubbled lamination and not cut to size as I requested. The employee said that the project was "done" last night and that I should have gotten a call this morning, which I never received. By "done she meant the crap I was presented with. What I thought would be a quick pickup turned into an hour of time Ill regrettably never get back. When I inquired about them not being cut to the requested size, the employee told me that that information was not on the project details she was given. I asked for the form back and showed her exactly where it was filled out "cut to bleed" "no white", exactly where those details were meant to be specified. She had nothing to say about it except to blame the employee who had filled the form out the day prior. I sat for an hour straight, rearranged my entire schedule and calmed the business owner who was expecting delivery of the project materials. One of the posters came out wrinkled, folded in on itself mounted to the foam board. I sat even longer while other customers were being helped and waited for the work to finally be done correctly. I was only refunded for 1 of the posters, which is outrageous considering the fact that they originally thought that I would be ok with their original work, bubbled lamination and uncut dimensions. My business will not be trusting this chain as long as I can help it and will be seeking out a local shop to take care of our office supply and printing needs from now on. This experience was a huge waste of time, money, and dignity, considering that I gave a client my word and staked that time frame on what was originally communicated to me by this Office Depot. I cant stake my reputation to my clients on shaky time frames and shoddy work.
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frannie8807
I have not had a positive experience here. Out of the 2 stores in tacoma I wish this one had closed & not the one near the mall. The 1st experience I had they never contated me to let me know my order was ready for pick up nor was it 100% complete & the service people were standing around talking when I came in to pick it up. The next time I had a similar experience except they printed the order on the wrong type of paper & didnt contact me again to let me know my order was ready for pick up.
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Anonymous User
I bought a filing cabinet from this store, which had been dropped in shipping. The styrofoam protection had been shattered and ball bearings rolled out of the box when I opened it. I called and talked to the manager, Steve, who was abrupt and rude when I suggested that maybe they could deliver a replacement to me, instead of me having to physically return it to them and load up a new one myself. Never again will I shop at Office Depot.
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Luis Quinones
I came in this morning for a print job and the person who is supposed to work print wasnt due in for an hour. Ms Shiloh came over and help me even though its not her department and helped out big time. I want to give the staff here a big thank you for your help.
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Anonymous User
I buy all my business supplies from office depot. I love their stores. They are clean and well organized. I recently purchased a new computer and I am very happy with the advice and price I received. I feel think I got an excellent deal.
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scott Logan
Melissa: one of your guys employees was very helpful Im going to switch from OfficeMax and online shopping for office supplies because how nice melissa was to me going to tell everybody to start going there
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Shaun Williams
GREAT organization and cleanliness. The staff was really prepared for customers too. While their selection was really good, the prices were almost double the local competition in school supplies.
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Aaron Tritto
Weve been to this location numerous times. Theres never been a wait in fact it seems like theres usually more employees than customers. And they are all knowledgable and at your service.
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Heather Blucher
How does this place stay open? I never hardly see people here, I assume the cars belong to staff. We dont even need office supplies much, this place must service a giant area to survive.
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Anonymous User
The manager in the print dept is great, she makes getting stuff printed so easy! Hands down they are the only place I go in T-Town to have electronic files printed out in quantity.
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Randy Thrasher
The store is well laid out and the staff is courteous. Good customer service, but doesnt exceed expectations. Nothing to complain about, though. Ill be back when I have a need to.
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Emma Davis
Its a standard Office Depot store. Protip: get the receipt emailed to you, that way if you need to use their 14 day return policy, youll always have the receipt available.
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Jimmie Christie
Great service. Great selection. If they dont have what youre looking in stock, they will deliver it to your home or office the next day.
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Nathan Kalish
Couldnt find employees in the store. made it pretty difficult to find the chair I wanted. I left without buying anything.
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Stanley De Lano
They have stuff you may need for your office, but they are very expensive! Might want to carfully shop for certain items.
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James T. Rho
Totally Awesome EXPERIENCE. I have been a business manager for years and they have always been there. KUDOS.
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Katie D
Well stocked friendly employees! Scatteredly laid out store needs revamped, PAINTED and CLEANED!
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Jaimie West
Had a hard time printing off some forms from my phone the girl working was fast and friendly.
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Alma Blue
Having a real dad fax day clear was real rude faxing I sheet took more than 25 minutes to fax
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Ashleigh Holden
friendly and helpful staff, great deals and loved the self serve print and copy area.
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J Angle
Very expensive, but they do price match and OCCASIONALLY have a good buy 1 get 1 free
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James Noonan
Sucks Tacoma now charges customers for bags. What a rip off !!!!!
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Michael Cornelious jr
Excellent customer service But the prices are too high
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Micheil Noel
Helpful employees. That gift its the items we needed
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Noah Lebowitz
Simple store with lots of office stuff. Good prices
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Dave W
Good for basics, seems disorganized in most stores.
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ericar garcia
I love office depot, 100% better than office max.
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Scott Kilts
I like the people that work at Staples more
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Doung Uk Kim
Good place. People are very helpful
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Sharon Loska
It has what I need. It was clean
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Ryan Day
My go-to for quick printing.
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scott battaglioli
Always helpful and courteous
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Dev Guerrero
office supplies, yep... lol
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Gary Hauser
Great professional staff.
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Alicia Olson
people there are rude
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John Thompson
Very clean and nice
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Bryan Jeffers-Atkins
great store
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Cecil Harper
Long wait
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Anonymous User
AWESOME.
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Knuckle Head
Ok
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Stephanie Lindsey
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