Autocraft Paint & Body Works

Address:	1804 S 3rd Ave, Yakima, WA 98902, USA
Phone:	+1 509-248-3231
Site:	autocraftyakima.com
Rating:	3.6
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 45

Reviews 17

Monica Little

UPDATE TO BELOW REVIEW: After my vehicle was repaired by Auto Craft it was never quite the same. The rear quarter they repaired would creak & groan as I drove. My rear door did not shut tight & the "woosh" of air could be heard inside the cabin. Since every time I returned to Auto Craft to repair their work they didnt seem to fix anything and in return I would find paint splatters or other messes I had to clean up, I decided not to ask them to fix anything further. Fast forward about 1 year... I moved to California & visited another GEICO facility since GEICO guarantees the work nationwide. The new shop in California took my car apart & assessed the repair. They determined the repair was incorrectly completed & in order to "fix" it they needed to completely RE-DO the repairs!! They estimated the work at $10,000 and GEICO decided to TOTAL my car!! Let me rephrase that... Auto Crafts repairs led to my car being TOTALED when the repairs were reviewed by another shop. ORIGINAL REVIEW: Auto Craft is an approved repair facility through my insurance company, GEICO. After an accident, I took my vehicle here to receive almost $6,000 in repairs. The shop/waiting area was clean and the staff was friendly. They gave me updates when I asked and let me retrieve a few items from my vehicle. BUT overall, I am unhappy with the repair work. The rear panel that was replaced does not fit snuggly like the undamaged side does. The tail gate, that was repaired, is slightly out of whack leaving a larger gap on one side. In addition, there is a metal strip under my rear window that now rubs on my front door when I open it making a noise. It even rubs away paint in an inconspicuous spot. The end of the metal strip was covered with electrical tape! The best part is, this piece was not even damaged in the accident!! To add insult to injury, the interior of my car was extremely dirty with shop dust. They say they dont detail cars (fair enough), but they do vacuum and wipe them out. If thats true, they missed a lot of spots.. Also, I found a shop rag and one of the workers 7-Up bottle in the cargo area of my car. My key had a small amount of paint on it as well. While these may seem like small things, they add up to the already shoddy job they did repairing my vehicle.

Jason Delia

These guys did a great job.. from estimate to touch up i knew what was happening with my car. Paint job was first class, body work and repair also first class.. i had some work done at another place in town..( i wont tell you it was Lee Peterson).. and it was nothing but problems.. as a matter of fact Autocraft was able to fix the mess Peterson made and my car looks amazing. Autocraft has gained a life long customer in me.. not only me but my family and friends. They saw the work and are also going to take their vehicles to Autocraft when and if needed.. good job autocraft.. i actually enjoy deiving my car again.. THANK YOU FOR THE FAST COURTEOUS AND VERY PROFESIONAL JOB YOU DID ON MY CAR.. YOU ALL ARE AWESOME..

Anonymous User

I tired to get a quote. Emily was extremely rude over the phone and told me she cant do one, i need to bring my car in for diagnostic which they wanted to charge me for.. The quote was simply "how much to paint a fender, estimate ball park figure" She tole me a thousands dollars maybe 800 hundred.. I called around and found a place to do the job for $75. Cant believe the autocraft rips the public off so bad with there terrible attitude and outrageous prices.

Jange Rios

Very unhappy with the service they put new tires on my car and never aligned it chewed the inside of my tires up.. 6 months after paint job which had alot of orange peel due to not cut and buffing, all the body work they painted flaked off I had it buffed and still continued. Paint Shop Im not going too says who ever painted it last used a cheap ass clear. And now I have to fork up more money to fix what they did. Thanks guys

Clayton Bussey

Autocraft repaired the damaged front bumper on my car. The repair was done well, and everyone was friendly, informative, professional, and extremely helpful through the entire experience - the original estimate, scheduling the repair work, updating me on their progress, etc. I will definitely come back to Autocraft if I need any work done in the future!

Ryan Wells

Great Shop, wants to make sure the customer is satisfied, did a great job fixing up my 2015 chevy Silverado after a significant wreck. Job looks well done and they said bring it on back if you notice anything that needs touching up.

Joshua R

It was a wonderful experience with autocraft, they had my car back to me in a timely manner and they were friendly and knowledgeable. I would recommend Autocraft to do anybody work for anybody.

Cody Kloepfer

Autocraft was friendly, extremely quick, and did a top-notch job on fixing the nasty door dent on my Mazdaspeed 3. Worth it. Attached pictures is the finished product. Like it wasnt there!

Derek Miller

Awesome service and I have had my vehicle fixed here twice and both times I had my vehicle back quickly and professionally.

Chris Worley

I liked this place more before they brought back the current manager. Now they are trying to get rich on their customers.

Anonymous User

I would not take my car any place else but Autocraft. The people are so nice. They made you feel special. Thank you.

Joel Cooper

Good friendly service with excellent updates on status even though it took twice as long as expected

Robert Bass

Very clean and high tech building with a professional and informative manager!

Sandra DePrey

The people there are friendly and they did an excellent job repairing my car.