Address: | 410 E Arlington St, Yakima, WA 98901, USA |
Phone: | +1 509-453-5671 |
Site: | lpbody.com |
Rating: | 3.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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J. Torres
Quality of Work: 7/10 I had a driver side front fender/bumper collision. After 1.5 months of having my vehicle, L and P let me go pick it up. The repair of the fender and replacement of the bumper looked great and near perfect with the paint job. However once I drove my vehicle, the hub bearing was damaged and the car was making an odd noise, they failed to noticed opposing headlight was out and the wood trim on the door ds door had popped off. Customer Service: 8/10 Reception desk is extremely friendly and professional. They dont hesitate to make conversation. Rich was great at trying to satisfy my needs, although a little challenging. The issue i ran into was when i brought the car back to be looked at once again. Rich made the mistake of allowing me to walk with him and his mechanic to take a look and listen to the car. After mentioning the headlight, the mechanic was quick to point out it was not the side that was hit as if it wasnt their job to fix and that he knew the light didnt work before the wreck. Not the right response. I was referred to this business by my Farmers Insurance website. They had the highest rating of the top 3 receommened companies. I assumed that selecting them on the day of my collision and toeing my vehicle the same day would have resulted in the quickest turnaround rate for my vehicle....WRONG. My car was returned to me after 1 month and 3 weeks. The excuse was shipping period of my BMW car parts. After about 3 weeks of waiting i received a text saying my car was 50%complete, i went in as i had left my concealed weapons permit in my center console and the car was still wrecked completely and covered in snow, no work was done to it. That was disappointing, but not the worst part, i received 5 and counted 5 updates to the completion date of my vehicle. Overall : 7/10 I would recommend these guys, however I do regret selecting them for my car repair mainly because of the repair time. I would be sure to let the next person know about the potential dragging of their repair request. Pros: Quality, Clarity of process and flexibility. Cons: Time of individual project completion, automated repair % via text.
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Jordan De young
I took my little cheap focus there to have my rear quarter panel replaced and painted along with some rear end work. After having my car for a month just waiting on parts they finally tried to start it just to begin work and find that my tumbler sticks. They call me to tell me i need a new ignition because they can not start it. I tell them to wait ill drive down there and show them how to to work it. When i get there they had already taken my dash fully apart and no igniton at all. I asked them why they had begun work I did not approve? They told me they had called my grandmother (who only dropped me off there when i had my car taken there, she gave her number as a second contact.) and got permission form her, mind you I am 25 and the car is in my name. I was charged an extra $500 for an ignition I never needed. Also they had my car a total of 55 days. Thats outragous!!!
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Erik Mickelson
I have been to two other body shops here in Yakima and was not satisfied with my experience so I just popped in to get one more estimate on my truck (which is 12 years old by the way). L.P. gave me the best estimate of the other body shops so I decided to try them. I also asked them to buff my entire truck afterwards. I couldnt believe my eyes after I got my vehicle back. I had several of my people at work ask me, "did you get new rims on your truck" and "did you get it painted?" A great body shop and I will also let you know I went back a second time for my wifes car and they did just as well.
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Ted Trapp
Been doing business with LP Body Shop both personally and professionally for almost 20 years. They are the best in the valley. Period. They Guarantee their work and stand behind everything they do and sell. Rich Poulson (the owner) is one of the best guys I know and he is always a pleasure to work with. If you havent use LP Body shop for all your collision and body shop needs. You should. You will be impressed. If not they will make every effort to make you a satisfied customer.
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Beth Riel
We had a bed liner put in my husbands truck and L.P. body shop did a great job. My husband was impressed they took the bolts out on the tailgate instead of spraying the liner over them. They did a wonderful job and we were impressed with the small details! Looks great would totally recommend.
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Anna Ford
Always great body work on vehicles
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Roberto Rodriguez
Worst place ever. Terrible job!
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Darrell Hutchinson
Nice people and great work