A-1 Express Rental Center

Address:	2515 Mall Dr, Eau Claire, WI 54701, USA
Phone:	+1 715-834-2727
Site:	a1expressrental.com
Rating:	4.2
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–4PM Closed

Location

Photos 32

Reviews 12

Anna nope

We rented a tent, tables, chairs, linens and a sound system from A-1 this weekend for our wedding. When the tent was set up the inside was completely dirty, full of slugs and dry grass clippings, the set-up crew tried to convince us that is was from our lawn (no sorry we didnt have any dry grass clippings in the lawn, and slugs dont move that fast) and they suggested that WE could hose it down. So because you didnt clean the tent after the last usage WE should hose it down and get everything wet inside the tent? Seriously? The tent supports were leaning at a scary/dangerous angle as well, luckily they didnt tip over. When we hooked up the sound system one of the speakers didnt work, we called and were put on hold for 10 min, we hung up and called again later and they didnt apologize and gave no assistance or offer to refund any money, terrible customer service. And last but not least, when the crew came to pick up the equipment, they brought a pick-up with a trailer and small skid-steer on it, with ample space to turn the vehicle around without driving on the lawn they almost took the very heavy truck and trailer onto the lawn (which would have left ruts), luckily someone was around to yell at them. Not surprisingly the crew smelled like they were partying all night long. Very disappointed in their service

Nikki Hutton

If I could choose zero stars I would! I called to see if I could get 190 napkins, in a pinch and needed them the next day. The guy on the phone said "Yep, we have them, $.90 a piece. You can pick them up tomorrow." Get there to get the napkins I need and the kid says I have chairs on my contract. He tells me they dont even stock napkins. Then why did the guy yesterday tell me I could pick them up today!?! What a huge pain and waste of my time going out of my way to get what I was told was available! Did they think I would say, "oh sure, chairs will do, thanks" Very disappointed!!

John Berman

We have rented several different items over the years and have NEVER had a bad experience. All of their equipment is in great condition and they always take the time to make sure you understand how it operates. They also fill your grill LP tanks at a very reasonable price. The staff could give a training class in customer service. They are top notch !

Anonymous User

I have rented their A/V LCD projectors a few time when our companies have been on repair, and the price and service is great! They always have stuff in stock when needed and would recommend them to anybody!

Jenny Brady

Totally saved me this weekend for us all. Thank you so much A-1 Express Rental Center for the trailer rental. Great service, and highly recommended.

Vernon Gibson

Great service and prices. Ive used their services many times and Ive never been disappointed.

Jeff Rye

Very knowledgeable staff and they helped me rent the right equipment I needed for my project.

AARON MILEY

Had a small issue and it was handled promptly and courteously! top notch!

Roy Nguyen

The friendliest people...EVER!

Dave McElwaine

very helpful staff.