Address: | 319 W Beltline Hwy #107, Madison, WI 53713, USA |
Phone: | +1 608-273-4499 |
Site: | maids.com |
Rating: | 4.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Di Ni
Used the Maids of Madison this week to deep clean the house we have moved out of before we put it on the market. My realtor had suggested them as one of their other clients had used them earlier. I have to say that I didnt have a good experience and was a little disappointed by the service. They were sending a team of 5 cleaners so I put a cap of 2 hours for cleaning as I thought that 10 person-hours will be sufficient to clean an empty house (5BR, 3.5 Bath). As it turns out, I totally underestimated the time it takes to deep-clean a house. With 10-person hours, the cleaning team was not able to do some of the basic things like deep cleaning the cabinet doors, light fixtures, wash countertops, washing the kitchen floors, and do all bathrooms. They did do a good job deep cleaning the refrigerator which needed a lot of work. Since I am not their regular customer and was using the service for just a one-time clean-up, I was not expecting much and was not going to call back. I did get a call from them the next day to follow-up, which was really good. The person on the phone was appreciative of my concern and initially offered to come take a look but later talked to her manager and told that they could come back and clean again but I will have to pay again. My realtor did a walk-thru of the house with me and pointed out the work not being of quality and what she also expected with 10-person hours of cleaning. That confirmed for me that it was not an unrealistic expectation on my part and it truly was a service issue. I now plan to call my regular cleaning lady and have her spend a couple of hours in the house before I put in on the market.
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Kami D
First time every having someone clean my home and it was great! They arrived during the expected window and worked from the moment they entered the house. Everything was spotless when they left! I was very impressed. This is the cleanest my house has ever been!
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Connie Stiklestad
Laura and the Green Team came to my home yesterday and they were wonderful! Called me ahead, very polite and professional and did a great job!!
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Vineisha Vieng
Dr.Ahmed and Jasmine did fill ins on my oldest son today and the both of them was Soo nice and patient.
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Anonymous User
Completely satisfied with the cleaning they did. Everything was spotless.