Address: | 640 S 70th St, Milwaukee, WI 53214, USA |
Phone: | +1 414-771-5400 |
Site: | romanelectric.com |
Rating: | 3.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
MI
Mitch Wakeland
As stated in another review, make sure to get a few estimates. I had Roman come out and do two little jobs. I know nothing about wiring and basically said this to the two guys that came to my house. Well they replaced an existing light fixture in a room no problem. I then asked about putting a security light on the corner on my garage. Since they were here and they said they had time to do this I told them to do it. Well they did it, I have no problem with the job they did. However I watched what they did and after settling up with them I thought the price was way beyond what it was truly worth. I have called and also stopped by Roman to see about their charges. Spoke with service mgr in person he stated he would look into my situation. Then I had calls to him go unreturned by him. I then called and asked for the person who oversees the service mgr, spoke to him on the phone and was told he would have Serv mgr call me Now at that time Serv mgr called and left me voice mail and said there would be an adjustment but no amount was given. So again I called left him a voicemail. He called me back and I told him I was not happy with the amount and asked him if he could come by and look at my situation. ( Note on first contact I did show pictures of job done) He went in to say he was really busy for the next two weeks and would call me back in two weeks. Well its been over three weeks no call back at all. So tomorrow I will call Roman again, I have been more than patient with the guys but this is rediculous. Will post more as this comes to an end.
CH
Christine Krizek
Roman Electric has gone downhill since they expanded to do plumbing and AC. They were so good and responsive in the past and I referred everyone to them. Now they are a joke. Technicians come out and dont know what they are doing. I had a hot water heater put in a few months ago after having to pay for two previous visits before they diagnosed it correctly. I had it diagnosed myself immediately. Hot water heater installed and when plumber left I had no water pressure-barely trickled out. I had to cancel my plans and wait for them to send someone else out. The office staff is not very knowledgeable and the service manager does not return calls. I had another issue with some work they were going to do this month and when the technician came he said that was not his job. He then lied when I later called the office. That really takes the cake and makes me not trust them at all anymore. I have regularly referred my clients from my business but not anymore.
AN
Anthony Krawczyk
I had Jason the election come out and give me a quote 2 weeks ago. He was professional and courteous however the ending experience was not too good based on pricing after I had goten a few more quotes. Im sure he would do good work but his quote was 4x higher than 2 other quotes I had received for the same work and more. I feel there is a line that was crossed after realizing the difference in pricing when it come to being competitive at high profit vs taking advantage of people. I guess at the end of the day my suggestion is get multiple quotes. The company didnt do anything wrong I just felt that had I not done my shopping I would have been taken advantage of which is why they are 3 Stars IMO.
TR
Trae Bee
Roman Electric ONLY cares about well off customers, not disabled poor people. I have a very serious electrical problem and they refused to set up a payment plan for me. They literally left me desperate without electricity. Its 7°F and I will be in the dark tonight thanks to them not helping me. Classist bastards. Enjoy your warm homes tonight, RE.
GR
Greg Frede
Really happy with response, communication, and work after a kitchen outlet problem that ended up being a wiring problem at the breaker. They found the problem, at 1:00am because we were worried about how hot the breaker was and had shut it off. Fixed, up and running in less than an hour. Thanks!
TI
Tina Oliver, M.Ed.
They should probably stick to electric. I called them out for a plumbing leak and he looked at the bathroom and told me he didnt know where the leak was coming from. Charged me $60 to tell me that. No offer to investigate it further. He didnt mind giving me a high estimate on a new toilet!
LI
Linda Lynch
We have had Roman Electric come out to our house several times to do both electrical work and plumbing. They provided an estimate before starting their work and all jobs were done professionally. We wouldnt call anyone else.
SU
Sue H
Rick Manuel from Roman Electric made a house call for us to check a circuit breaker problem. He was very professional and courteous. I would highly recommend Roman Electric for all your needs.
MI
Mike Ystad
Extremely pleased with the emergency service and assistance from Roman Electric. Reasonably priced and very quick to respond. Would absolutely call them again for any electrical work.
DE
Derek Dertz
Junk