Address: | 6901 Crestwood Blvd, Birmingham, AL 35210, USA |
Phone: | +1 205-623-2209 |
Site: | cabinetstogo.com |
Rating: | 1.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
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Ralph Chandler
The worst experience i have ever had. I have been in their five times getting pricing and drawing and not one person told me that they were knock down cabinets. They were only a few hundred dollars cheaper than Lowes, and you dont have to put Lowes cabinets together. The employees also have attitudes. It also took 3 weeks so i called to see if my cabinets were in, i ordered 7, they told me that four were in, so i went their to pick them up, but when i got their they only had two, then they found a third and told me the rest was on back order and would be about another two weeks. Then the next day someone called me and told me the back order was going to take 5 more weeks. I asked for a refund, that was totally unacceptable, and not how you do business, and i would not recommend cabinets to go to anyone.
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Hal Whitsitt
Beware of HUGE delays. I received my original order in 2 weeks or so, which was fine. However, a few pieces were mixed up. I called to get it straightened out. That was 2 months ago. Im still waiting on 5 items so that I can complete my install. How is this remotely acceptable? All I get is excuses about shipping from DC, clearing customs at port, etc. Get your act together if you hope to stay in business. ***Update: I give these guys some credit. When my extra parts finally came in, they gave me the pieces I added to my order for no charge due to the long delay. One of the skins was incorrect, though, so I am still waiting for that piece.
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Veronica Miller
I had a great experience with Cabinets To Go! The staff was really professional and helped a great deal with the design of my kitchen. Everything was done in a timely matter and any questions I had were answered. The cabinets themselves were amazing. The quality was excellent and the price was right within my budget. Overall 5 stars for Cabinets to Go!
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Jonathan Nelson
Employees cant be bothered. You must constantly follow up for any information on your order. They dont communicate. Product arrived damaged causing further delays. Product was also not the right size as drawn in the sketches. Just poor all around. Would NOT recommend. Spend the few extra dollars and go somewhere else.
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Bill Strickland
Terrible experience. Cabinets delayed, wrong items sent, poor communication, store sales staff not doing what they said and claiming they didnt remember conversations. Dissapointed in installation and quality of cabinets. Most drawers off tracks and / or broken after first week of use.
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Cheryl C
Great customer service. James and Jordan were wonderful to work with. I love the wood cabinets, and the soft closing is amazing. They made the whole process super easy. I would definitely use them again.
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Cathy King
I found what I wanted and was ready to buy, but it seemed as though the sales person didnt want to be bothered. They will not get my business.
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Johnny Reynolds
False advertising