Address: | 11241 E Apache Trail, Apache Junction, AZ 85120, USA |
Phone: | +1 480-420-3809 |
Rating: | 4.2 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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shawn funk
I wrecked my motorcycle on 8/4/2016. I called Walt’s because they came highly recommended and Walt, himself, told me that the bike could be repaired in 3 weeks. I called a couple more times and spoke to Walt and asked several times how long to repair it. Every time, he stated 3 weeks. Now, it’s 9/26/2016 and I am still waiting for that 3 weeks for them to finish. Took them over 1 month to get paint. (Around 9-10-2016) they said paint had arrived. So much bull in dealing with this place. I am so beyond dissatisfied with their service, lack of integrity, and garbage. Last Friday (9/16/2016), I took the day off to see where my bike is in the process and they hadn’t even sprayed a drop of paint on it. So I called my insurance company to complain about the lack of urgency that this shop demonstrates once they have the funds in hand. Walt stated that the bike would be finished Wednesday (9-21-2016) to my insurance company. The following Monday (9-19-2016), they called me back and said that the original paint was faded and that they would paint the rest of the bike to match. I asked how long would they need the bike, they said it would be ready for pick up on Monday. (9-26-2016). So I have arranged to take time off my work once again, to go see about my motorcycle, at which point Walt, stated that they’re painting it. 3 weeks turns into 7. No integrity. Lies and bull is all you will receive and unfulfilled promises are what to expect. I have heard his quality is good… but this is seriously no way to treat someone who has $7000+ in damages and needs their daily driver back. So disgusted and disappointed. They have their money, so who gives a damn about the customer, right. “A man without his word, isn’t a man” is what my grandfather used to say…. I clearly see what he meant by that. No trust. No respect.
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Maureen Arnold
I had to have the fuel pump replaced in my 98 Chevrolet Silverado. Walt was honest with his diagnosis and pricing and put a rush on my job that got it out the same day. I found Walt through a friend and I am so happy to finally find an honest mechanic. Recently I have experienced the other type in abundance and have spent a lot of money needlessly. I will be a customer of Walts forever, as I am loyal to people who treat me right. Keep up the good work, Walt. Maureen Arnold
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Ann Freeman
OMG!!! My 2000 Monte Carlo means the world to me. Some guy hit my left front corner panel. She looks like a brand new car!! Walt, Im so very happy with the work and the timing it took and the cost to me is well worth it. God bless and thank you for the integrity
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Howard Hinkle
Walt goes above and beyond for myself and my customers. Him and his guys do excellent work, as for the review below me not to sure Im buying what your selling, have sent Walt several customers and all of them cme back with great praise! Thanks Walt!
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lindsay adams
They have done an amazing job on both of our cars, doesnt even look like anything happened... Keep doing what you do guys!!
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Virginia Wolf
Walt is always honest & reasonable. The guys there are friendly, fast & good. I send everyone there.
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janice comito
They did good job just took too long and did extras without consulting me