Address: | 7028 N Dysart Rd, Glendale, AZ 85307, USA |
Phone: | +1 623-935-9533 |
Site: | cubesmart.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Birgit Piper
DID WOW ME/US!!! BEST storage experience ever!!! Thank you Penny & Leanne, youre THE BEST!!! You need to store some important personal belongings? Some precious memories you collected over the years? Things which are very valuable to you, some of them impossible to replace? Then it’s very important that you find a safe and secure storage unit managed by honest, reliable and trustworthy people, especially when it is for your (adult) child. You definitely want to do the right thing. In order to accomplish this I researched 16 different storage locations in the area. My number one pick, CubeSmart, turned out to be the absolute right choice! I started the process by calling the toll free number to the main company. Jessica answered with a pleasant voice and was as helpful as she could be. Amazing first experience! The follow through process was fast, easy and prompt. Everyone made sure we (me, my daughter, and my husband) were taken care of and happy customers. Very professional! We got an awesome deal with CubeSmart for a 10x15 feet unit in Glendale, AZ. Penny (General Manager) and Leanne (Manager) greeted us instantly with a smile as soon as we walked in for the first time and have done the same every time since. Everything was handled fast and professionally, including the set up for the use of the FREE moving truck rental with tommy lift, which made the initial move a breeze, even in the hot Arizona sun :) We couldn’t be happier. We are so thankful they worked with us on the time we needed the vehicle and therefore made the move much less stressful!!! Penny and Leanne are both amazing. They were informative and courteous and it’s always a pleasure to speak with them on the phone or in person. We are extremely happy with the unit that was given to us, and the overall ease of renting it. I feel that our daughter’s belongings are safe and accessible. Access is granted until 10pm. The unit has the comfort of easy drive up access. The premises are well maintained, very well secured and clean. I feel confident, I made the right choice. They also sell moving supplies but don’t pressure any sales. They offered us water when we had to wait just for a moment because they got new furniture installed at the sales office. Still they managed to handle everything without any delays in processing all the necessary paperwork on moving or renting day. We are so impressed! They ALWAYS go above and beyond, very exceptional employees! When we were in need of a screw driver Penny didn’t hesitate to run upstairs to get one out of her apartment on site. We are so happy we chose this location for our daughters storage needs. If we ever need to store our belongings in the future we know where to go! I highly recommend CubeSmart. Leanne’s and Penny’s customer service skills as manager/general manager are impeccable, we couldn’t be any happier. It exceeded all of our expectations. Thank you for your great service, professionalism, and always positive attitude. I was impressed with Penny’s and Leanne’s desire to make us feel right at home. I will go nowhere else! Don’t hesitate to check it out! WOW!!! 5 STARS!!! Thanks so much!!!
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James Piper
About one year ago I searched for a safe, clean, and affordable storage unit for our daughter. I compared a lot of storage facilities and I think all the work I put in paid off. Back then Penny was the manager and, thankfully, she still is. She is still as friendly and helpful as the first day we walked in! We witnessed her observing and keeping a close eye on everything. We feel our belongings are very safe. We recently needed a storage unit for ourselves and I was happy I didn’t have to do all the research again. I knew exactly where to go! CubeSmart 0340 on N. Dysart Rd. in Glendale! The most friendly, helpful and caring employees I have met! We rented other storage units before and it wasn’t anything like this! The moving in process is just as easy as moving out. Our daughter recently left AZ and moved out of State. Penny and Vicky were just as helpful and friendly during the move-out process. You don’t find this very often. Vicky is AMAZING! She went above and beyond to help out wherever she could. When she sees us arriving she opens the door for us and greets us with a very friendly HELLO and nice to see you again! Absolutely best customer service!!! Thank you Penny & Vicky for all you do and helping us to make a very stressful move much easier :) *****
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Robert Wilpuetz
The customer service provided by Maria Hale, the Generral Manager and Eric Velada the Manager has been truly exceptional. They are good listeners and take the time to work with you and determine the best and most cost- effective manner they can provide the storage service that you require. Their high standards support the Customer Service Award that CubeSmart received. You always have the feeling that they are their for you and will go out of their way to work with you. They follow-up on everything and let you know the status on any request that you may make. They are a truly professional team. The customer service provided by Maria and Eric reflects highly on themselves and CubeSmart. Customer service is truly reflective of the culture of CubeSmart.
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Joe Cain
Just recently had to move my household in a short period of time and needed a place close by where I am staying on a temporary basis. Called cube smart and talked to Penny who set me up immediately with the unit size I was looking for at an affordable price. The day I moved in to the unit, Penny was on vacation. I was taking care of by Vicky, who was absolutely wonderful and a pleasure to talk too. She set me up with a moving truck and a unit in a timely manner without any issues. While walking out to the unit, Penny, who was currently on vacation, was sweeping the unit, in 117 degree heat, to make sure I had a clean storage unit. Thank you Penny and Vicky for a wonderful experience during a difficult time in my life.
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Melissa Jay
my first experience at cube smart was wonderful penny and particularly when it above and beyond to do what she needed to accommodate our needs. second time around when I needed to find a storage I went out of my way just a store with CubeSmart once again penny came to the rescue! Id have to say CubeSmart is the best place Ive ever toured with and Ive seen a lot of storages.
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gregory boettge
Vicki and Penny were very welcoming and friendly. The facility was clean, prices very competitive, and the location was very convenient for me. I have zero complaints, very pleased so far. I will take advantage of the virtually free box truck rental.
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Alyssa Danner
We have used this storage facility several times, even recommended it to my sister who uses it as well! The facility is wonderfully managed and Penny goes above and beyond to help you with whatever you need! Awesome service and facilities!
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thestorm Williams
Ms. Penny Johnson is the best! I drove from San Antonio and arrived too late on Saturday to apply for storage anywhere! But Penny opened up Sunday at 8 am to provide me storage with unprecedented customer service! Thanks Penny!
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Jacob Fletcher
Get storage at a great price. Very kind management staff providing good service. Dont overlook that you need to pay for insurance on top of the monthly fee; still quite inexpensive