Goodyear Self Storage & RV

2121 S Litchfield Rd, Goodyear, AZ 85338, USA

Address:	2121 S Litchfield Rd, Goodyear, AZ 85338, USA
Phone:	+1 623-535-1811
Site:	castorage.com
Rating:	3.9
Working:	Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 47

Reviews 26

Bill Hutchinson

I have three parking spaces, RV covered, boat covered and a trailer, so rather expensive. Rate increases have hurt, but not unfair due to the support Kristi and her staff provide. I have been at this facility for three years now and still find it to be the best even with the recent ownership changes. BUT, a lot of the satisfaction comes from the care, concern and personal touch service Ive received. I know they are being "stretched" to continue at the current level and upper management needs to address additional help required to maintain the level of care and service we the customers have come to expect. Ive liked the improvements and cleaning up the junkers that were there, but it is the hands on from the office that goes beyond expectations. I highly recommend this location and have sent many others to you. Keep it up and youll keep us all, but please dont "burn out" the real assets you have in the management team. They are the true face of your company and its first front line shown when we walk through the door. Thanks for the opportunity to speak up.

Myndi Gallagher

Ive had a storage here for almost 18 months now and ever since new management has taken over their service is garbage. They changed payment due dates with little notice, creating issues with my budget. If a payment is past due you have to come in with a cashiers check? Would have been nice to know before you changed my due date and again caused issues with my budget. They send emails saying theyve called and left messages, yet my phone records show nothing of the sort. Horrible management. Previous owners were amazing. Clearing my storage asap!

Jeff Chaignot

I have kept my toy hauler here for a couple of years. First off the spots are not angled enough to pull into. They switched me to several different spots to find one I could use. I stayed because it was close to my house. It started out at $50 per month. About 3 months ago they raised it to $78 per month. Now they just raised it to $101 per month. See ya!! This spot was also on the dirt. Found a new spot for $60 per month on asphalt. Bot to mention angled correctly.

Xavier M

Closed On Holidays. I Can Understand The Office Being Closed But Not Having Access To My Personal Belongings When I Want To Get Them Is Not Acceptable. You should be able to access your belongings whenever its needed, like my 5th wheel that I couldnt move during the holiday weekend because access codes were locked out.....why do we have pin codes? ! Poor management

Joe Denning

Had RV there for past 18 months. Fees have continually raised. Poor communication on rate increases. The most recent raise was $25 with no notice. All we received was a Collections email and call after the fact. Even if rate is more elsewhere, I will be moving my trailer. Since the new management has been in place the service and communication has been poor.

Guy Andrus

Kristi, the on-site manager, was outstanding. She helped plan and coordinate a large move from a moving van into two big storage units. Having not done that before, I relied on her extensively before and during the process. Everything was clean and ready on time and went off without a hitch. Great job!

Cassy Cheno

Had a bad experience from the minute i got there, Called Supervisor in charge was promised a great deal on a 10x10 unit .NEVER got it and was waiting around for 2weeks . Management was horrible. Feel I was lead on, Real Talk .

Mia Phillips

I was super impressed with the service I received. The staff was quick to accommodate my needs I am a satisfied customer. I would recommend this storage facility to any one who is looking or needs storage.

Stewart Rein

My move in was a bit complicated but Kristi and Cassandra never stopped working to make sure all of our needs were met. Im very happy with the final result. I recommend this facility without reservation.

David Danner

Outstanding team! We were shown just the unit we needed,and at a very reasonable rent.The facility as very clean and is located at a good location for us.We recommend Goodyear Self Storage and RV highly.

Steve Wright

Rented a space to store our RV. Staff was very friendly, patient, and helpful. Gave us a great rate and took the time to show us around and explain the facility.

Barry Lyons

The staff is very helpful, courteous. I would recommend this storage to anyone looking for a clean, secure, and reasonably priced units. 5 stars

Don Stephens

Your representatives were very nice and professional. They were one of 2 key factors that led us to choosing your Self Storage.

Kyle Yacoben

Had good experience with truck rental. People were friendly and helpful. Could use more staff on during peak times

Gary Warner

This storage place is ripping people off by charging you for their insurance. Their customer service is the worst.

chris jolibois

was a Great place till they changed Owners, service sucks now .. they dont even answer there phone now....

Brian Schmidlin

Excellent service! There were only two people working and they were extremely efficient and helpful!